Directory
Official phone numbers, checked at source
1,757 numbers that 560 UK organisations publish on their own websites. Each one links to the page it is on, with a short quote and the date we checked it (13 October 2026 to 14 October 2026).
A number on this list is genuine, but a caller can fake it. If a call asks for money, bank details or a code, hang up and call back on a number you have found yourself.
560 organisations. Type at least two letters or four digits.
Numbers organisations say they call from
249 numbers from 32 organisations that say on their own websites they may call you from these numbers. These are the ones people most often look up after a missed call.
Accent
Market research and surveys- 0131 287 9933Market research survey calls
Acuity Research & Practice
Market research and surveys- 01273 093939Main number for housing tenant satisfaction survey calls
Amnesty International UK
Charities and advice services- 020 7033 1710Telephone fundraising team
- 020 7033 1525Telephone fundraising team
- 020 7033 1636Telephone fundraising team
Central and North West London NHS Foundation Trust (CNWL)
Government and public services- 020 7504 5500Calls from trust services (replaces withheld numbers)
Clackmannanshire Council
Government and public services- 01259 341097Automated calls about unpaid council bills
Cynergy Bank
Banks and building societies- 020 3901 7531Customer services call back
- 020 3892 4149Customer services call back
Derbyshire Healthcare NHS Foundation Trust
Government and public services- 01332 389189Calls from trust staff on landline phones (replaces withheld numbers)
EDF
Energy suppliers and networks- 0333 009 7062Customer services calls
- 0333 009 6998Customer services calls
- 0191 543 3506Customer services calls
- 0800 056 2422Customer services calls
- 0800 056 1014Customer services calls
- 0115 718 0236Customer services calls
EE
Phone and broadband providers- 0845 412 2711Number EE lists as one it may call you from (Sales team)
- 0845 412 2713Number EE lists as one it may call you from (Business team)
- 0845 412 2718Number EE lists as one it may call you from (Business team)
- 0845 412 2721Number EE lists as one it may call you from (Business team)
- 0845 412 2726Number EE lists as one it may call you from (Business team)
- 0845 412 2735Number EE lists as one it may call you from (Business team)
Explain Market Research
Market research and surveys- 0191 323 8995Telephone survey calls on behalf of clients
- 0191 823 8858Telephone survey calls on behalf of clients
Folkestone & Hythe District Council
Government and public services- 01303 610804Council Tax reminder calls (does not take incoming calls)
Gravesham Borough Council
Government and public services- 01474 337000Council Tax reminder calls and helpline
Halton Borough Council
Government and public services- 0151 511 6710Council Tax reminder calls
Hampshire Hospitals NHS Foundation Trust
Government and public services- 0300 772 9733Automated appointment reminder calls, seven days before an appointment
HMRC
Government and public services- 0300 200 3884Number HMRC says it may call you or leave a voicemail from; not for general enquiries
In-house Research
Market research and surveys- 01793 680405Survey about a recent purchase (general outbound number)
- 01793 239861Survey on behalf of your housebuilder
- 01793 239862Research survey for clients outside the housing industry
- 020 4585 0667Survey on behalf of a London housebuilder
- 020 4585 0669Tenant Satisfaction Measures survey for your housing provider
- 020 4585 0334Survey on behalf of Hyde Housing Association
Ipsos UK
Market research and surveys- 0131 507 0013Number Ipsos says it usually leaves when it calls about a research study
- 0131 507 0018Number Ipsos says it usually leaves when it calls about a research study
- 020 3807 6214Number Ipsos says it usually leaves when it calls about a research study
- 020 3807 7496Number Ipsos says it usually leaves when it calls about a research study
- 07441 426176Number Ipsos says it usually leaves when it calls about a research study
- 0131 507 0016Number Ipsos says it usually leaves when it calls about a research study
MEL Research
Market research and surveys- 0121 790 0167Survey and research calls
- 0121 790 0154Survey and research calls
- 0121 790 0139Survey and research calls
- 0121 790 0129Survey and research calls
- 020 3807 6478Survey and research calls
- 0121 790 0216Survey and research calls
NHS Blood and Transplant
Government and public services- 0300 123 2323Calls to blood, plasma and platelet donors about booking or existing donation appointments
Nottingham City Council
Government and public services- 0115 718 0821Council Tax account and payment calls
- 0115 718 1652Council Tax account and payment calls
- 0115 718 1364Council Tax account and payment calls
- 0115 718 5349Council Tax account and payment calls
Nottinghamshire Healthcare NHS Foundation Trust
Government and public services- 0115 671 2111Calls from trust staff on landline phones
Office for National Statistics
Market research and surveys- 023 9295 8174Number ONS uses to phone households about its studies; ONS says it does not cold call
Opinion Research Services (ORS)
Market research and surveys- 01323 885964Residents survey for Wealden District Council
- 01502 559576Feedback survey for East Suffolk Council
- 01527 900753Home condition survey for district councils in Worcestershire
- 01792 820674Customer satisfaction survey for Wessex NHS Procurement
- 01792 824582Survey calls for local councils, police forces and other public bodies
- 020 3603 8769Residents survey for Barnet Council
See all 26 numbers Opinion Research Services (ORS) says it calls from
Public Health Wales
Government and public services- 029 2167 3329Bowel Screening Wales calls about your bowel screening test result
QRS Market Research
Market research and surveys- 01707 384044Survey calls (caller ID QRS says it uses)
- 01707 384048Survey calls (caller ID QRS says it uses)
- 0333 000 1514Survey calls (caller ID QRS says it uses)
- 028 9583 9953Survey calls (caller ID QRS says it uses)
- 028 9583 9934Survey calls (caller ID QRS says it uses)
RAC
Insurers and breakdown cover- 0333 070 2721Number RAC says a missed call from it may come from
- 0333 070 2722Number RAC says a missed call from it may come from
- 0333 070 2723Number RAC says a missed call from it may come from
Scottish Building Society
Banks and building societies- 0131 314 2298Number shown when the society calls you
Sky
Phone and broadband providers- 0800 761 3372Outbound number Sky says it calls customers from
SMS (Smart Metering Systems)
Energy suppliers and networks- 0330 041 4777Outbound line SMS uses to call about installing a smart meter (cannot be called back)
Thames Water
Water companies- 0800 009 3815Number Thames Water may call from about outstanding debts
- 0800 009 3615Number Thames Water may call from about outstanding debts
- 0800 009 3806Number Thames Water may call from about outstanding debts
Verian
Market research and surveys- 020 4557 5791Survey calls from Verian
- 020 4557 5792Survey calls from Verian
- 020 4557 5793Survey calls from Verian
- 020 4557 5794Survey calls from Verian
- 020 4557 5795Survey calls from Verian
- 020 4557 5796Survey calls from Verian
Worcestershire Acute Hospitals NHS Trust
Government and public services- 01905 814106Automated calls to patients waiting for a first outpatient appointment
Got a text instead?
Some organisations name the sender or mobile number their texts come from, such as Openreach, NHS hospitals and several councils. See the sender names and numbers organisations say they use.
All organisations by type
Open an organisation to see every number it publishes, what each one is for and where it came from.
Banks and building societies
- AIB (UK)1 number
- AJ Bell1 number
- Aldermore1 number
- Atom bank1 number
- Bank of Ireland UK13 numbers
- Bank of Scotland13 numbers
- Barclaycard14 numbers
- Barclays7 numbers
- Bath Building Society1 number
- Bestinvest1 number
- Beverley Building Society1 number
- Buckinghamshire Building Society1 number
- Cambridge Building Society1 number
- Charles Stanley3 numbers
- Chase UK2 numbers
- Chetwood Bank1 number
- Chorley Building Society3 numbers
- Co-operative Bank4 numbers
- Coventry Building Society2 numbers
- Cumberland Building Society1 number
- Curve1 number
- Cynergy Bank3 numbers
- Danske Bank6 numbers
- Darlington Building Society1 number
- Dudley Building Society1 number
- Earl Shilton Building Society1 number
- Ecology Building Society1 number
- Family Building Society2 numbers
- Fidelity International1 number
- first direct7 numbers
- Furness Building Society1 number
- Halifax16 numbers
- Hanley Economic Building Society1 number
- Harpenden Building Society1 number
- Hinckley & Rugby Building Society1 number
- HSBC UK3 numbers
- Ikano Bank3 numbers
- Interactive Investor1 number
- Kroo2 numbers
- Leeds Building Society1 number
- Leek Building Society1 number
- Lloyds Bank19 numbers
- M&S Bank12 numbers
- Manchester Building Society1 number
- Mansfield Building Society2 numbers
- Market Harborough Building Society1 number
- Marsden Building Society2 numbers
- MBNA6 numbers
- Melton Building Society1 number
- Metro Bank15 numbers
- Moneyfarm1 number
- Monmouthshire Building Society1 number
- Monzo2 numbers
- Nationwide Building Society6 numbers
- NatWest9 numbers
- Newbury Building Society1 number
- Newcastle Building Society2 numbers
- Nottingham Building Society2 numbers
- NS&I2 numbers
- Nutmeg (J.P. Morgan Personal Investing)1 number
- OakNorth1 number
- Penrith Building Society1 number
- Principality Building Society4 numbers
- Progressive Building Society1 number
- Quilter1 number
- Royal Bank of Scotland9 numbers
- Saffron Building Society1 number
- Sainsbury's Bank (Sainsbury's Money)3 numbers
- Santander UK6 numbers
- Scottish Building Society2 numbers
- Secure Trust Bank2 numbers
- Shawbrook Bank1 number
- Skipton Building Society13 numbers
- Stafford Railway Building Society1 number
- Starling Bank1 number
- Swansea Building Society1 number
- Tandem Bank2 numbers
- Teachers Building Society1 number
- Tesco Bank8 numbers
- Tipton & Coseley Building Society1 number
- TSB26 numbers
- Ulster Bank17 numbers
- Vanguard UK (Vanguard Investor)1 number
- Vernon Building Society1 number
- Virgin Money39 numbers
- Wealthify1 number
- West Brom Building Society1 number
- Yorkshire Building Society8 numbers
- Zopa1 number
Government and public services
- Acas1 number
- AccessNI1 number
- Capita (PIP and health assessments)4 numbers
- Central and North West London NHS Foundation Trust (CNWL)1 number
- Child Maintenance Service2 numbers
- Civil Legal Advice1 number
- Clackmannanshire Council1 number
- Community and Engagement Survey (DCMS)1 number
- Companies House1 number
- Cornwall Council1 number
- Criminal Injuries Compensation Authority1 number
- Department for Communities NI5 numbers
- Derbyshire Healthcare NHS Foundation Trust1 number
- Disclosure and Barring Service2 numbers
- Disclosure Scotland1 number
- Driver and Vehicle Agency NI2 numbers
- DVLA2 numbers
- DVSA (Driver and Vehicle Standards Agency)1 number
- DWP26 numbers
- Environment Agency3 numbers
- FCDO1 number
- Folkestone & Hythe District Council2 numbers
- General Register Office1 number
- Gravesham Borough Council1 number
- Halton Borough Council1 number
- Hampshire Hospitals NHS Foundation Trust1 number
- HM Courts & Tribunals Service3 numbers
- HM Land Registry3 numbers
- HM Passport Office1 number
- HMRC32 numbers
- Home Energy Scotland1 number
- Home Office1 number
- Ingeus2 numbers
- Insolvency Service2 numbers
- Intellectual Property Office1 number
- Knowsley Council1 number
- Land & Property Services (NI)2 numbers
- Legal Aid Agency1 number
- Maximus UK2 numbers
- MoneyHelper2 numbers
- National Highways1 number
- National Survey for Wales2 numbers
- National Travel Survey (Department for Transport)1 number
- NHS1 number
- NHS 111 Wales1 number
- NHS 241 number
- NHS Blood and Transplant1 number
- NHS Business Services Authority5 numbers
- NHS inform1 number
- NISRA (Northern Ireland Statistics and Research Agency)2 numbers
- North Bristol NHS Trust1 number
- North Devon Council1 number
- Nottingham City Council4 numbers
- Nottinghamshire Healthcare NHS Foundation Trust2 numbers
- Office of the Public Guardian1 number
- Participation Survey (DCMS)1 number
- Pension Protection Fund2 numbers
- Pension Tracing Service1 number
- PeoplePlus1 number
- Planning Inspectorate1 number
- Police1 number
- Preston City Council1 number
- Public Health Agency (Northern Ireland)1 number
- Public Health Wales4 numbers
- Rent Smart Wales1 number
- Report Fraud1 number
- Revenue Scotland1 number
- Scottish Bowel Screening Centre1 number
- Scottish Government1 number
- Scottish Household Survey1 number
- Scottish National Blood Transfusion Service1 number
- Seetec1 number
- Serco2 numbers
- Social Security Scotland1 number
- Student Awards Agency Scotland1 number
- Student Loans Company4 numbers
- Translink1 number
- Transport for London1 number
- TV Licensing2 numbers
- UK Visas and Immigration2 numbers
- Valuation Office Agency2 numbers
- Welsh Government1 number
- Worcestershire Acute Hospitals NHS Trust1 number
Debt collection agencies
- Advantis Credit1 number
- Ardent Credit Services1 number
- Bristow & Sutor3 numbers
- BW Legal1 number
- Cabot Financial1 number
- Capquest1 number
- CCS Collect1 number
- CDER Group3 numbers
- Credit Resource Solutions (CRS)1 number
- Frontline Collections1 number
- High Court Enforcement Group1 number
- Intrum UK2 numbers
- Link Financial2 numbers
- Lowell2 numbers
- Marston Holdings2 numbers
- Moorcroft Debt Recovery4 numbers
- Moriarty Law1 number
- Mortimer Clarke Solicitors1 number
- Newlyn1 number
- Overdales Legal1 number
- Pastdue Credit Solutions2 numbers
- PRA Group UK2 numbers
- Resolvecall1 number
- Restons Solicitors1 number
- Scott & Co (sheriff officers)1 number
- Wescot Credit Services1 number
Market research and surveys
- Accent2 numbers
- Acuity Research & Practice2 numbers
- BMG Research1 number
- DJS Research2 numbers
- Explain Market Research3 numbers
- GP Patient Survey1 number
- IFF Research1 number
- In-house Research12 numbers
- Ipsos UK64 numbers
- Kantar2 numbers
- Market Research Society (MRS)2 numbers
- MEL Research8 numbers
- NatCen Social Research8 numbers
- Office for National Statistics4 numbers
- Opinion Research Services (ORS)27 numbers
- Opinium1 number
- QRS Market Research6 numbers
- Savanta1 number
- Survation1 number
- Taylor McKenzie Research1 number
- Verian10 numbers
Energy suppliers and networks
- British Gas6 numbers
- Budget Energy1 number
- Cadent Gas3 numbers
- Calisen1 number
- Calor Gas2 numbers
- Click Energy1 number
- E.ON Next3 numbers
- Ecotricity8 numbers
- EDF62 numbers
- Electricity North West1 number
- Energy Networks Association (105 power cut line)1 number
- firmus energy2 numbers
- Flogas2 numbers
- Good Energy6 numbers
- National Grid Electricity Distribution2 numbers
- NIE Networks1 number
- Northern Gas Networks2 numbers
- Northern Powergrid5 numbers
- Octopus Energy3 numbers
- OVO Energy2 numbers
- Phoenix Energy (Northern Ireland)2 numbers
- Power NI2 numbers
- Sainsbury's Energy1 number
- ScottishPower4 numbers
- SGN3 numbers
- SMS (Smart Metering Systems)12 numbers
- So Energy1 number
- SP Energy Networks10 numbers
- SSE Airtricity5 numbers
- SSEN (Scottish and Southern Electricity Networks)4 numbers
- UK Power Networks7 numbers
- Utilita Energy3 numbers
- Utility Warehouse1 number
- Wales & West Utilities4 numbers
Water companies
- Affinity Water2 numbers
- Anglian Water6 numbers
- Bournemouth Water2 numbers
- Bristol Water2 numbers
- Cambridge Water3 numbers
- Dŵr Cymru Welsh Water6 numbers
- Essex & Suffolk Water4 numbers
- Hafren Dyfrdwy2 numbers
- Network Plus1 number
- NI Water1 number
- Northumbrian Water6 numbers
- Scottish Water1 number
- SES Water1 number
- Severn Trent2 numbers
- South East Water4 numbers
- South Staffs Water3 numbers
- South West Water1 number
- Southern Water6 numbers
- Thames Water5 numbers
- United Utilities6 numbers
- Wessex Water2 numbers
- Yorkshire Water8 numbers
Phone and broadband providers
- 1pMobile2 numbers
- Asda Mobile2 numbers
- BT5 numbers
- CityFibre2 numbers
- Community Fibre1 number
- Cuckoo1 number
- EE40 numbers
- giffgaff1 number
- Gigaclear1 number
- Grain1 number
- Hey!Broadband1 number
- Hyperoptic5 numbers
- iD Mobile2 numbers
- KCOM3 numbers
- Lebara2 numbers
- Lightning Fibre1 number
- Lycamobile1 number
- NOW Broadband1 number
- O27 numbers
- Ogi3 numbers
- Openreach1 number
- Plusnet2 numbers
- Sky3 numbers
- SMARTY2 numbers
- Talkmobile1 number
- TalkTalk2 numbers
- Tesco Mobile2 numbers
- Three8 numbers
- Toob1 number
- Truespeed1 number
- Virgin Media4 numbers
- Vodafone4 numbers
- Wildanet1 number
- YouFibre2 numbers
- Zen Internet6 numbers
- Zzoomm2 numbers
Couriers and delivery companies
Insurers and breakdown cover
- 1st Central5 numbers
- AA15 numbers
- Admiral7 numbers
- Aegon UK2 numbers
- Ageas UK2 numbers
- Animal Friends1 number
- Aviva10 numbers
- AXA Health12 numbers
- AXA UK8 numbers
- Bupa14 numbers
- Canada Life UK2 numbers
- Churchill1 number
- Direct Line1 number
- esure20 numbers
- Green Flag4 numbers
- Hargreaves Lansdown2 numbers
- Hastings Direct3 numbers
- Hiscox UK2 numbers
- HomeServe2 numbers
- Legal & General12 numbers
- LV=6 numbers
- M&G4 numbers
- Markerstudy2 numbers
- More Than5 numbers
- Nest Pensions2 numbers
- NFU Mutual9 numbers
- NOW: Pensions2 numbers
- PensionBee1 number
- Policy Expert2 numbers
- Privilege4 numbers
- RAC14 numbers
- Royal London1 number
- Saga1 number
- Scottish Friendly2 numbers
- Scottish Widows27 numbers
- Sheilas' Wheels12 numbers
- Simplyhealth1 number
- Smart Pension1 number
- Standard Life15 numbers
- Start Rescue2 numbers
- Utmost Life and Pensions1 number
- WPA2 numbers
Lenders and credit cards
- 118 118 Money1 number
- Advantage Finance1 number
- American Express UK12 numbers
- Aqua1 number
- Bamboo1 number
- Black Horse4 numbers
- Blue Motor Finance2 numbers
- BMW Financial Services UK2 numbers
- Capital One UK7 numbers
- Clearpay1 number
- Close Brothers13 numbers
- Creation Finance4 numbers
- Ford Credit UK1 number
- Jaja Finance1 number
- Klarna UK3 numbers
- Lendable1 number
- Mercedes-Benz Financial Services UK2 numbers
- Moneybarn2 numbers
- MotoNovo Finance1 number
- NewDay3 numbers
- Novuna7 numbers
- Ocean Finance1 number
- Oodle Car Finance3 numbers
- PayPal UK2 numbers
- Revolut UK1 number
- Startline Motor Finance3 numbers
- Vanquis3 numbers
- Volkswagen Financial Services UK3 numbers
- Zable1 number
- Zilch1 number
Charities and advice services
- Action for Children1 number
- Advice NI1 number
- Age NI1 number
- Age Scotland2 numbers
- Age UK1 number
- Amnesty International UK3 numbers
- Barnardo's1 number
- Battersea2 numbers
- Breast Cancer Now1 number
- British Heart Foundation2 numbers
- British Red Cross2 numbers
- Business Debtline1 number
- Cancer Research UK1 number
- Carers UK1 number
- Cats Protection2 numbers
- Christian Aid2 numbers
- Christians Against Poverty2 numbers
- Citizens Advice4 numbers
- Crimestoppers1 number
- Debt Advice Foundation1 number
- Dementia UK2 numbers
- Dogs Trust1 number
- Greenpeace UK1 number
- Help for Heroes1 number
- Independent Age2 numbers
- Macmillan Cancer Support2 numbers
- Marie Curie2 numbers
- Mind4 numbers
- Money Advice Scotland1 number
- National Debtline1 number
- NSPCC4 numbers
- Nuffield Health2 numbers
- Oxfam GB4 numbers
- PayPlan1 number
- Prostate Cancer UK2 numbers
- Refuge (National Domestic Abuse Helpline)1 number
- RNIB1 number
- RNLI2 numbers
- Royal British Legion3 numbers
- RSPCA2 numbers
- Salvation Army3 numbers
- Samaritans2 numbers
- Save the Children UK1 number
- Scope2 numbers
- Shaw Trust1 number
- Shelter1 number
- StepChange Debt Charity4 numbers
- Sue Ryder1 number
- The Silver Line1 number
- UCAS2 numbers
- UNICEF UK2 numbers
- Which?5 numbers
- WWF-UK1 number
Regulators, ombudsmen and scam services
- Care Inspectorate (Scotland)1 number
- Care Inspectorate Wales1 number
- Care Quality Commission1 number
- Charity Commission1 number
- CISAS1 number
- Communications Ombudsman1 number
- Consumer Council for Water (CCW)2 numbers
- Energy Ombudsman1 number
- Financial Conduct Authority3 numbers
- Financial Ombudsman Service3 numbers
- Financial Services Compensation Scheme (FSCS)1 number
- Gambling Commission1 number
- Housing Ombudsman Service1 number
- Information Commissioner's Office (ICO)1 number
- Legal Ombudsman1 number
- Local Government and Social Care Ombudsman1 number
- Ofcom4 numbers
- Ofgem1 number
- Ofsted2 numbers
- Parliamentary and Health Service Ombudsman1 number
- Pensions Ombudsman1 number
- POPLA (Parking on Private Land Appeals)1 number
- Public Services Ombudsman for Wales1 number
- Rail Ombudsman2 numbers
- RQIA (Regulation and Quality Improvement Authority)2 numbers
- Scottish Public Services Ombudsman1 number
- Stop Scams UK1 number
- The Motor Ombudsman1 number
- The Pensions Regulator1 number
- The Property Ombudsman1 number
Airlines
Trains, buses, coaches and ferries
- Arriva2 numbers
- Avanti West Coast2 numbers
- Bolt1 number
- c2c1 number
- Caledonian Sleeper2 numbers
- Chiltern Railways1 number
- Eurostar1 number
- First Bus1 number
- Grand Central2 numbers
- Great Northern1 number
- GWR3 numbers
- Hull Trains2 numbers
- LNER2 numbers
- Lumo1 number
- Megabus1 number
- Merseyrail1 number
- National Express1 number
- National Rail Enquiries2 numbers
- P&O Ferries1 number
- South Western Railway2 numbers
- Southeastern1 number
- Stagecoach1 number
- Thameslink and Southern (Govia Thameslink Railway)1 number
- TransPennine Express1 number
- Transport for Wales1 number
- Uber2 numbers
- West Midlands Railway1 number
Technology and online services
Retailers
- AO3 numbers
- Argos1 number
- Asda2 numbers
- B&M1 number
- B&Q2 numbers
- Boots5 numbers
- Card Factory1 number
- Co-op3 numbers
- Currys4 numbers
- DFS2 numbers
- Dunelm1 number
- Furniture Village2 numbers
- H&M1 number
- Halfords1 number
- Hobbycraft1 number
- Iceland1 number
- IKEA UK1 number
- JD Sports1 number
- John Lewis6 numbers
- Lakeland1 number
- Lidl GB1 number
- Marks & Spencer4 numbers
- Matalan1 number
- Morrisons1 number
- Next8 numbers
- Ocado2 numbers
- Post Office2 numbers
- Poundland1 number
- QVC UK2 numbers
- Richer Sounds2 numbers
- River Island1 number
- Sainsbury's3 numbers
- Screwfix1 number
- Sofology2 numbers
- Superdrug2 numbers
- Tesco3 numbers
- TK Maxx1 number
- TUI3 numbers
- Very3 numbers
- Vision Express2 numbers
- Waitrose3 numbers
- Wayfair1 number
- Wickes3 numbers
No public phone number
These organisations say on their own websites that you should contact them another way. A caller who says they are from one of them may not be.
Amazon
Amazon's fake-call help page tells people to contact Customer Service through the Amazon app or website; that page lists no phone number to call.
Source: “please end the call and contact Customer Service through the Amazon app or website” (opens in a new tab). Checked 13 October 2026.
Hoist Finance UK
Hoist Finance's UK site lists no phone number; it says Hoist works with Lowell in the UK and gives an email address for account queries.
Source: “For all Hoist Account Queries email Lowell_Queries@lowellgroup.co.uk” (opens in a new tab). Checked 13 October 2026.
Turn2us
Turn2us no longer offers one to one phone support; it refers phone callers to its partner Help through Hardship.
Source: “Turn2us no longer offers 1:1 support.” (opens in a new tab). Checked 13 October 2026.
VOXI
VOXI says it has no call centre; help is by web chat and social media.
Source: “We don't have a call centre but our social and web chat teams” (opens in a new tab). Checked 13 October 2026.
Plum
Plum says it offers support by in-app chat and email, not by phone..
Source: “Plum does not currently provide phone support” (opens in a new tab). Checked 14 October 2026.
Freetrade
Freetrade says it offers support by email and in-app chat, not by phone..
Source: “We do not offer customer support over the telephone.” (opens in a new tab). Checked 14 October 2026.
Spotify
Spotify says it does not offer phone support and asks customers to send a message or use its community forum..
Source: “Note: We currently don’t offer support by phone.” (opens in a new tab). Checked 14 October 2026.
New Look
New Look has no customer phone line; contact is by online messaging or email form, with call-backs for accessibility needs..
Source: “We don't have a phone number that you can call us on” (opens in a new tab). Checked 14 October 2026.
Boohoo
Boohoo has no customer phone line and handles queries online and by email..
Source: “We're sorry we don't have a phone number to call.” (opens in a new tab). Checked 14 October 2026.
Debenhams
Debenhams says it has no customer phone line and asks customers to get in touch online..
Source: “We're sorry we don't have a phone number to call.” (opens in a new tab). Checked 14 October 2026.
How we build this list
We only add a number when the organisation publishes it on its own website. We record the page, a quote of under 15 words from near the number, and the date we read it. We do not take numbers from forums, directories or other lookup sites.
Know an official number we're missing? Tell us where it is published. We visit the organisation's page and check the number is there before we add it.
Organisations change their numbers. If one is out of date, tell us and we will check it again.
- Call 159 (opens in a new tab): Stop Scams UK runs 159, which connects you to your bank. It cannot be spoofed.
- Report Fraud (opens in a new tab): Report fraud and cyber crime in England, Wales and Northern Ireland. In Scotland, call Police Scotland on 101.
- How number spoofing works: Why a genuine number on your screen does not prove who is calling.
Sources and checks
This page relies on:
Checked on 14 October 2026. Read how reports work. How we check our information. Spotted a mistake? Tell us and we will put it right.