Retailers
John Lewis phone numbers
Edited by Richard BarkerChecked 13 October 2026
John Lewis publishes 6 numbers for you to call on its own website. We list each one with the page it is on (2 pages in all), a short quote from that page and the date we checked it.
Numbers to call John Lewis
What each line is for, as John Lewis describes it, with opening hours where it gives them.
- 0345 604 9049
You call them on this number
Customer services (deliveries, orders and returns)
Hours: Every day 7am to 11pm
Source: “call our Customer Services team for assistance on 03456 049 049” (opens in a new tab). Checked 13 October 2026.
- 0345 610 0337
You call them on this number
Telephone orders
Source: “orders placed through our Customer Service centre on 03456 100 337” (opens in a new tab). Checked 13 October 2026.
- 0330 123 0350
You call them on this number
Buying gift cards by phone
Source: “You can buy gift cards over the phone by calling 0330 123 0350” (opens in a new tab). Checked 13 October 2026.
- 0345 603 7979
You call them on this number
John Lewis for Business (orders over £1,000)
Source: “view John Lewis for Business or call 03456 037 979” (opens in a new tab). Checked 13 October 2026.
- 0330 123 0351
You call them on this number
Business orders under £1,000
Source: “For business orders under £1000, please call 03301 230 351” (opens in a new tab). Checked 13 October 2026.
- 0330 175 9829
You call them on this number
Partnership Credit Card team
Source: “Online Account or app, or call them on 0330 1759 829” (opens in a new tab). Checked 13 October 2026.
How scams that copy retailers work
Age UK says callers impersonate Amazon customer support, offering fake discounts on a Prime subscription or saying there is a problem with a payment. Ofcom advises checking any account through the organisation’s own website or app, never a link or number from the caller.
This could still be a scam call
Criminals can make their number look like a genuine one (this is called spoofing). If someone calls from this number and asks for money, bank details, a code or passwords, hang up. Then call John Lewis back on a number you've found yourself, such as the one on their own website or on a letter or bill from them.
Safe ways to check
- John Lewis's own contact page (opens in a new tab): Where this number is published.
- Report Fraud (opens in a new tab): Report fraud and cyber crime in England, Wales and Northern Ireland. In Scotland, call Police Scotland on 101.
- Forward scam texts to 7726 (opens in a new tab): It is free, and reports the message to your mobile provider.
- How number spoofing works: Why a genuine number on your screen does not prove who is calling.
Questions about John Lewis’s numbers
What numbers can I call John Lewis on?
John Lewis publishes 6 numbers for the public to call. They include: 0345 604 9049 (Customer services (deliveries, orders and returns)); 0345 610 0337 (Telephone orders); 0330 123 0350 (Buying gift cards by phone). Check the source page for each one before you call, as numbers and opening hours change.
Does John Lewis publish a number on its own website that is not listed here? Suggest a number for John Lewis.
Sources and checks
This page relies on:
- John Lewis: johnlewis.com/customer-services/delivery-information/uk-delivery
- John Lewis: johnlewis.com/customer-services/prices-and-payment/gift-cards
Checked on 13 October 2026. Read how we build the directory. How we check our information. Spotted a mistake? Tell us and we will put it right.