Lenders and credit cards
PayPal UK phone numbers
Edited by Richard BarkerChecked 13 October 2026
PayPal UK publishes 2 numbers for you to call on its own website. We list each one with the page it is on (1 page in all), a short quote from that page and the date we checked it.
Numbers to call PayPal UK
What each line is for, as PayPal UK describes it, with opening hours where it gives them.
- 020 3901 7000
You call them on this number
PayPal customer service general enquiries (also the number for calls from outside the UK)
Hours: 8am to 6.30pm Monday to Sunday
Source: “General enquiries +44-0203-901-7000” (opens in a new tab). Checked 13 October 2026.
- 0800 358 7911
You call them on this number
PayPal customer service freephone, from UK landlines only
Hours: 8am to 6.30pm Monday to Sunday
Source: “Freephone number available from local landline only: 0800 358 7911.” (opens in a new tab). Checked 13 October 2026.
How scams that copy lenders and credit cards work
Lenders and card companies are copied in the same way as banks. UK Finance says callers claim there has been fraud on your account and ask you to move money to a "safe account" that the criminal controls.
Call the lender back on the number on your card, statement or its own website, or call 159 if your bank or card provider is part of it.
This could still be a scam call
Criminals can make their number look like a genuine one (this is called spoofing). If someone calls from this number and asks for money, bank details, a code or passwords, hang up. Then call PayPal UK back on the number on the back of your card, or call 159, which connects you to your bank.
Safe ways to check
- Call 159 (opens in a new tab): Stop Scams UK runs 159, which connects you to your bank. It cannot be spoofed.
- PayPal UK's own contact page (opens in a new tab): Where this number is published.
- Report Fraud (opens in a new tab): Report fraud and cyber crime in England, Wales and Northern Ireland. In Scotland, call Police Scotland on 101.
- Forward scam texts to 7726 (opens in a new tab): It is free, and reports the message to your mobile provider.
- How number spoofing works: Why a genuine number on your screen does not prove who is calling.
Questions about PayPal UK’s numbers
What numbers can I call PayPal UK on?
PayPal UK publishes 2 numbers for the public to call. They are: 020 3901 7000 (PayPal customer service general enquiries (also the number for calls from outside the UK)); 0800 358 7911 (PayPal customer service freephone, from UK landlines only). Check the source page for each one before you call, as numbers and opening hours change.
Does PayPal UK publish a number on its own website that is not listed here? Suggest a number for PayPal UK.
Sources and checks
This page relies on:
Checked on 13 October 2026. Read how we build the directory. How we check our information. Spotted a mistake? Tell us and we will put it right.