Energy suppliers and networks
SSEN (Scottish and Southern Electricity Networks) phone numbers
Edited by Richard BarkerChecked 13 October 2026
SSEN (Scottish and Southern Electricity Networks) publishes 4 numbers for you to call on its own website. We list each one with the page it is on (3 pages in all), a short quote from that page and the date we checked it.
Numbers to call SSEN (Scottish and Southern Electricity Networks)
What each line is for, as SSEN (Scottish and Southern Electricity Networks) describes it, with opening hours where it gives them.
- 0800 294 3259
You call them on this number
Priority Services register
Source: “Priority Services by calling us on 0800 294 3259” (opens in a new tab). Checked 13 October 2026.
- 0800 980 1395
You call them on this number
Complaints
Source: “By phone: Call us today on 0800 980 1395” (opens in a new tab). Checked 13 October 2026.
- 0800 048 3516
You call them on this number
New connections and changes to existing supply
Source: “Or you can call us on 0800 048 3516 (option 3).” (opens in a new tab). Checked 13 October 2026.
- 0800 316 5457
You call them on this number
Textphone (Priority Services)
Source: “If you use a textphone, you can join by calling 0800 316 5457” (opens in a new tab). Checked 13 October 2026.
How scams that copy energy suppliers and networks work
UK Finance says criminals pose as organisations such as utility companies, claiming you must settle a fine, pay a bill or return a refund paid by mistake. Ofgem warns that scammers may contact you by phone, text, email, social media or at your door, pretending to be from Ofgem or an energy company.
This could still be a scam call
Criminals can make their number look like a genuine one (this is called spoofing). If someone calls from this number and asks for money, bank details, a code or passwords, hang up. Then call SSEN (Scottish and Southern Electricity Networks) back on a number you've found yourself, such as the one on their own website or on a letter or bill from them.
Safe ways to check
- SSEN (Scottish and Southern Electricity Networks)'s own contact page (opens in a new tab): Where this number is published.
- Report Fraud (opens in a new tab): Report fraud and cyber crime in England, Wales and Northern Ireland. In Scotland, call Police Scotland on 101.
- Forward scam texts to 7726 (opens in a new tab): It is free, and reports the message to your mobile provider.
- How number spoofing works: Why a genuine number on your screen does not prove who is calling.
Questions about SSEN (Scottish and Southern Electricity Networks)’s numbers
What numbers can I call SSEN (Scottish and Southern Electricity Networks) on?
SSEN (Scottish and Southern Electricity Networks) publishes 4 numbers for the public to call. They include: 0800 294 3259 (Priority Services register); 0800 980 1395 (Complaints); 0800 048 3516 (New connections and changes to existing supply). Check the source page for each one before you call, as numbers and opening hours change.
Does SSEN (Scottish and Southern Electricity Networks) publish a number on its own website that is not listed here? Suggest a number for SSEN (Scottish and Southern Electricity Networks).
Sources and checks
This page relies on:
- SSEN (Scottish and Southern Electricity Networks): ssen.co.uk/about-ssen/contact-us
- SSEN (Scottish and Southern Electricity Networks): ssen.co.uk/about-ssen/contact-us/
- SSEN (Scottish and Southern Electricity Networks): ssen.co.uk/power-cuts-emergencies/priority-services/
Checked on 13 October 2026. Read how we build the directory. How we check our information. Spotted a mistake? Tell us and we will put it right.