Insurers and breakdown cover

Legal & General phone numbers

Edited by Richard BarkerChecked 13 October 2026

Legal & General publishes 12 numbers for you to call on its own website. We list each one with the page it is on (5 pages in all), a short quote from that page and the date we checked it.

Contact Legal & General How to check a call

Numbers to call Legal & General

What each line is for, as Legal & General describes it, with opening hours where it gives them.

0345 070 8686
You call them on this number
Workplace pensions
Source: “Workplace pensions : 0345 070 8686” (opens in a new tab). Checked 13 October 2026.
0345 678 0020
You call them on this number
Personal pensions and ISA investments
Source: “Personal pensions : 0345 678 0020” (opens in a new tab). Checked 13 October 2026.
0345 766 0813
You call them on this number
Pension payment services for people receiving their pension
Source: “phone: 0345 766 0813 email: paymentservices@landg.com” (opens in a new tab). Checked 13 October 2026.
0345 077 8778
You call them on this number
Defined benefit retirements for people not yet taking their pension
Source: “phone: 0345 077 8778 email: dbretirements@landg.com” (opens in a new tab). Checked 13 October 2026.
0800 048 2446
You call them on this number
Annuity new business
Source: “Annuity new business - 0800 048 2446” (opens in a new tab). Checked 13 October 2026.
0345 026 3858
You call them on this number
Bereavements (retirement products)
Source: “Bereavements: 0345 026 3858” (opens in a new tab). Checked 13 October 2026.
0370 050 0955
You call them on this number
Closed accounts where L&G may still hold your money
Source: “Call us on 0370 050 0955 (from the UK)” (opens in a new tab). Checked 13 October 2026.
0800 096 6959
You call them on this number
Security: report if you may have disclosed personal or security information
Hours: Monday to Friday 8.30am to 6pm
Source: “please call us as soon as possible on 0800 096 6959” (opens in a new tab). Checked 13 October 2026.
0800 137 101
You call them on this number
Life insurance claims and help
Hours: Monday to Friday 9am to 5.30pm
Source: “Life Insurance - 0800 137 101 Monday to Friday. 9am to 5.30pm” (opens in a new tab). Checked 13 October 2026.
0800 009 3506
You call them on this number
Over 50s insurance
Hours: Monday to Friday 9am to 5.30pm
Source: “Over 50s Insurance - 0800 009 3506” (opens in a new tab). Checked 13 October 2026.
0800 068 0789
You call them on this number
Terminal illness and critical illness claims
Hours: Monday to Friday 9am to 5.30pm
Source: “Critical Illness claim - 0800 068 0789” (opens in a new tab). Checked 13 October 2026.
0800 027 9830
You call them on this number
Income protection claims
Hours: Monday to Friday 9am to 5.30pm
Source: “Income protection claim - 0800 027 9830” (opens in a new tab). Checked 13 October 2026.

What Legal & General says it will never ask for

“Legal & General will never cold call you.” (source (opens in a new tab))

How scams that copy insurers and breakdown cover work

Age UK describes calls about a car accident you have supposedly had, saying you may be entitled to compensation. If you have had an accident, it says to call your own insurer on the number on your policy.

Accident claim cold calls

This could still be a scam call

Criminals can make their number look like a genuine one (this is called spoofing). If someone calls from this number and asks for money, bank details, a code or passwords, hang up. Then call Legal & General back on a number you've found yourself, such as the one on their own website or on a letter or bill from them.

Safe ways to check

Legal & General's own contact page (opens in a new tab): Where this number is published.
Report Fraud (opens in a new tab): Report fraud and cyber crime in England, Wales and Northern Ireland. In Scotland, call Police Scotland on 101.
Forward scam texts to 7726 (opens in a new tab): It is free, and reports the message to your mobile provider.
How number spoofing works: Why a genuine number on your screen does not prove who is calling.

Questions about Legal & General’s numbers

What numbers can I call Legal & General on?

Legal & General publishes 12 numbers for the public to call. They include: 0345 070 8686 (Workplace pensions); 0345 678 0020 (Personal pensions and ISA investments); 0345 766 0813 (Pension payment services for people receiving their pension). Check the source page for each one before you call, as numbers and opening hours change.

What does Legal & General say it will never ask for?

Legal & General's own website says: "Legal & General will never cold call you.". If a caller asks for these things, hang up.

Does Legal & General publish a number on its own website that is not listed here? Suggest a number for Legal & General.

Sources and checks

This page relies on:

Checked on 13 October 2026. Read how we build the directory. How we check our information. Spotted a mistake? Tell us and we will put it right.