Phone and broadband providers
Vodafone phone numbers

Edited by Richard BarkerChecked 13 October 2026
Vodafone publishes 4 numbers for you to call on its own website. We list each one with the page it is on (3 pages in all), a short quote from that page and the date we checked it.
Numbers to call Vodafone
What each line is for, as Vodafone describes it, with opening hours where it gives them.
- 0333 304 0191
You call them on this number
Customer services from a landline (191 from a Vodafone mobile)
Source: “Call us from your landline on 0333 304 0191” (opens in a new tab). Checked 13 October 2026.
- 0333 304 2897
You call them on this number
Dedicated fraud team
Source: “give our dedicated fraud team a call on 0333 304 2897” (opens in a new tab). Checked 13 October 2026.
- 0333 304 3346
You call them on this number
Insurance team, including returning a device after a lost or stolen claim
Source: “Please give the insurance team a call on 0333 304 3346” (opens in a new tab). Checked 13 October 2026.
- 07836 191191
You call them on this number
Customer services from a Vodafone mobile when abroad
Source: “call us on 0044 7836 191 191 from a Vodafone mobile when abroad.” (opens in a new tab). Checked 13 October 2026.
How scams that copy phone and broadband providers work
UK Finance says criminals pose as communications providers and ask for remote access to "fix" a problem. The FCA says that once a scammer can see your screen, they can reach your online banking.
This could still be a scam call
Criminals can make their number look like a genuine one (this is called spoofing). If someone calls from this number and asks for money, bank details, a code or passwords, hang up. Then call Vodafone back on a number you've found yourself, such as the one on their own website or on a letter or bill from them.
Safe ways to check
- Vodafone's own contact page (opens in a new tab): Where this number is published.
- Report Fraud (opens in a new tab): Report fraud and cyber crime in England, Wales and Northern Ireland. In Scotland, call Police Scotland on 101.
- Forward scam texts to 7726 (opens in a new tab): It is free, and reports the message to your mobile provider.
- How number spoofing works: Why a genuine number on your screen does not prove who is calling.
Questions about Vodafone’s numbers
What numbers can I call Vodafone on?
Vodafone publishes 4 numbers for the public to call. They include: 0333 304 0191 (Customer services from a landline (191 from a Vodafone mobile)); 0333 304 2897 (Dedicated fraud team); 0333 304 3346 (Insurance team, including returning a device after a lost or stolen claim). Check the source page for each one before you call, as numbers and opening hours change.
Does Vodafone publish a number on its own website that is not listed here? Suggest a number for Vodafone.
Sources and checks
This page relies on:
- Vodafone: vodafone.co.uk/contact-us
- Vodafone: vodafone.co.uk/help/account/is-vodafone-calling
- Vodafone: vodafone.co.uk/help/mobile/lost-and-stolen
Checked on 13 October 2026. Read how we build the directory. How we check our information. Spotted a mistake? Tell us and we will put it right.