Couriers and delivery companies
UPS UK phone numbers
Edited by Richard BarkerChecked 13 October 2026
UPS UK publishes 2 numbers for you to call on its own website. We list each one with the page it is on (1 page in all), a short quote from that page and the date we checked it.
Numbers to call UPS UK
What each line is for, as UPS UK describes it, with opening hours where it gives them.
- 0345 787 7877
You call them on this number
Customer support
Source: “Sat: 8 a.m. to 5 p.m. +44 (0)3457 877 877” (opens in a new tab). Checked 13 October 2026.
- 0345 161 0016
You call them on this number
Billing questions
Source: “F, 9 a.m. to 4 p.m. +44 (0) 345 1610016” (opens in a new tab). Checked 13 October 2026.
How scams that copy couriers and delivery companies work
Ofcom says one of the most common scam texts copies a delivery company such as Royal Mail, DHL or Evri, claiming a parcel is waiting or a delivery fee is due. The link leads to a fake website or harmful software.
This could still be a scam call
Criminals can make their number look like a genuine one (this is called spoofing). If someone calls from this number and asks for money, bank details, a code or passwords, hang up. Then call UPS UK back on a number you've found yourself, such as the one on their own website or on a letter or bill from them.
Safe ways to check
- UPS UK's own contact page (opens in a new tab): Where this number is published.
- Report Fraud (opens in a new tab): Report fraud and cyber crime in England, Wales and Northern Ireland. In Scotland, call Police Scotland on 101.
- Forward scam texts to 7726 (opens in a new tab): It is free, and reports the message to your mobile provider.
- How number spoofing works: Why a genuine number on your screen does not prove who is calling.
Questions about UPS UK’s numbers
What numbers can I call UPS UK on?
UPS UK publishes 2 numbers for the public to call. They are: 0345 787 7877 (Customer support); 0345 161 0016 (Billing questions). Check the source page for each one before you call, as numbers and opening hours change.
Does UPS UK publish a number on its own website that is not listed here? Suggest a number for UPS UK.
Sources and checks
This page relies on:
Checked on 13 October 2026. Read how we build the directory. How we check our information. Spotted a mistake? Tell us and we will put it right.