Insurers and breakdown cover
Bupa phone numbers
Edited by Richard BarkerChecked 13 October 2026
Bupa publishes 14 numbers for you to call on its own website. We list each one with the page it is on (1 page in all), a short quote from that page and the date we checked it.
Numbers to call Bupa
What each line is for, as Bupa describes it, with opening hours where it gives them.
- 0345 609 0111
You call them on this number
Health insurance, existing customers
Source: “Ask our Virtual Assistant or call us on 0345 609 0111” (opens in a new tab). Checked 13 October 2026.
- 0800 600 500
You call them on this number
Health insurance, new customers
Source: “Use our contact form or call us on 0800 600 500” (opens in a new tab). Checked 13 October 2026.
- 0345 266 8974
You call them on this number
Small business health insurance (2 to 249 employees)
Source: “Call us on 0345 266 8974” (opens in a new tab). Checked 13 October 2026.
- 0345 303 0830
You call them on this number
Corporate business health insurance (50 or more employees)
Source: “Call us on 0345 303 0830 or request a callback” (opens in a new tab). Checked 13 October 2026.
- 0345 751 5515
You call them on this number
Cash Plan for businesses
Source: “Call us on 0345 751 5515 or request a callback” (opens in a new tab). Checked 13 October 2026.
- 0800 665 577
You call them on this number
Bupa Well+ Bronze health subscription
Source: “Call us on 0800 665 577” (opens in a new tab). Checked 13 October 2026.
- 0345 266 7952
You call them on this number
Bupa Well+ Silver technical help and appointments
Source: “For technical help, appointments and help with the app call 0345 266 7952” (opens in a new tab). Checked 13 October 2026.
- 0800 028 8262
You call them on this number
Bupa Well+ Silver payments, cancellations and refunds
Source: “refunds and removing someone call 0800 028 8262” (opens in a new tab). Checked 13 October 2026.
- 0345 600 3458
You call them on this number
Health assessments
Source: “Use our contact form or call us on 0345 600 3458” (opens in a new tab). Checked 13 October 2026.
- 0345 600 4622
You call them on this number
Care homes
Source: “Use our contact form or call us on 0345 600 4622” (opens in a new tab). Checked 13 October 2026.
- 0800 237 777
You call them on this number
Dental insurance, existing customers
Source: “Use our contact form or call us on 0800 237 777” (opens in a new tab). Checked 13 October 2026.
- 0345 850 8399
You call them on this number
Pay-as-you-go healthcare
Source: “Ask our Virtual Assistant or call us on 0345 850 8399” (opens in a new tab). Checked 13 October 2026.
- 0800 332 000
You call them on this number
Intermediary teams
Source: “Call us on 0800 332 000” (opens in a new tab). Checked 13 October 2026.
- 0345 755 3333
You call them on this number
Health provider team
Source: “Call us on 03457 553 333” (opens in a new tab). Checked 13 October 2026.
How scams that copy insurers and breakdown cover work
Age UK describes calls about a car accident you have supposedly had, saying you may be entitled to compensation. If you have had an accident, it says to call your own insurer on the number on your policy.
This could still be a scam call
Criminals can make their number look like a genuine one (this is called spoofing). If someone calls from this number and asks for money, bank details, a code or passwords, hang up. Then call Bupa back on a number you've found yourself, such as the one on their own website or on a letter or bill from them.
Safe ways to check
- Bupa's own contact page (opens in a new tab): Where this number is published.
- Report Fraud (opens in a new tab): Report fraud and cyber crime in England, Wales and Northern Ireland. In Scotland, call Police Scotland on 101.
- Forward scam texts to 7726 (opens in a new tab): It is free, and reports the message to your mobile provider.
- How number spoofing works: Why a genuine number on your screen does not prove who is calling.
Questions about Bupa’s numbers
What numbers can I call Bupa on?
Bupa publishes 14 numbers for the public to call. They include: 0345 609 0111 (Health insurance, existing customers); 0800 600 500 (Health insurance, new customers); 0345 266 8974 (Small business health insurance (2 to 249 employees)). Check the source page for each one before you call, as numbers and opening hours change.
Does Bupa publish a number on its own website that is not listed here? Suggest a number for Bupa.
Sources and checks
This page relies on:
Checked on 13 October 2026. Read how we build the directory. How we check our information. Spotted a mistake? Tell us and we will put it right.