Insurers and breakdown cover
Privilege phone numbers

Edited by Richard BarkerChecked 14 October 2026
Privilege publishes 4 numbers for you to call on its own website. We list each one with the page it is on (3 pages in all), a short quote from that page and the date we checked it.
Numbers to call Privilege
What each line is for, as Privilege describes it, with opening hours where it gives them.
- 0345 246 2261
You call them on this number
Car insurance customer services
Source: “Contact us on 0345 246 2261 during opening hours” (opens in a new tab). Checked 14 October 2026.
- 0345 246 0519
You call them on this number
Home insurance policy changes
Source: “Policy changes Contact us on 0345 246 0519 during opening hours” (opens in a new tab). Checked 14 October 2026.
- 0345 246 8539
You call them on this number
Car insurance claims
Source: “call us on 0345 246 8539 for car insurance” (opens in a new tab). Checked 14 October 2026.
- 0345 246 8534
You call them on this number
Home insurance claims
Source: “or 0345 246 8534 for home insurance.” (opens in a new tab). Checked 14 October 2026.
How scams that copy insurers and breakdown cover work
Age UK describes calls about a car accident you have supposedly had, saying you may be entitled to compensation. If you have had an accident, it says to call your own insurer on the number on your policy.
This could still be a scam call
Criminals can make their number look like a genuine one (this is called spoofing). If someone calls from this number and asks for money, bank details, a code or passwords, hang up. Then call Privilege back on a number you've found yourself, such as the one on their own website or on a letter or bill from them.
Safe ways to check
- Privilege's own contact page (opens in a new tab): Where this number is published.
- Report Fraud (opens in a new tab): Report fraud and cyber crime in England, Wales and Northern Ireland. In Scotland, call Police Scotland on 101.
- Forward scam texts to 7726 (opens in a new tab): It is free, and reports the message to your mobile provider.
- How number spoofing works: Why a genuine number on your screen does not prove who is calling.
Questions about Privilege’s numbers
What numbers can I call Privilege on?
Privilege publishes 4 numbers for the public to call. They include: 0345 246 2261 (Car insurance customer services); 0345 246 0519 (Home insurance policy changes); 0345 246 8539 (Car insurance claims). Check the source page for each one before you call, as numbers and opening hours change.
Does Privilege publish a number on its own website that is not listed here? Suggest a number for Privilege.
Sources and checks
This page relies on:
- Privilege: privilege.com/help/car-insurance
- Privilege: privilege.com/help/home-insurance
- Privilege: privilege.com/claims
Checked on 14 October 2026. Read how we build the directory. How we check our information. Spotted a mistake? Tell us and we will put it right.