Charities and advice services
Which? phone numbers
Edited by Richard BarkerChecked 13 October 2026
Which? publishes 5 numbers for you to call on its own website. We list each one with the page it is on (3 pages in all), a short quote from that page and the date we checked it.
Numbers to call Which?
What each line is for, as Which? describes it, with opening hours where it gives them.
- 029 2267 0000
You call them on this number
Member Services
Hours: Monday to Friday 9am to 5pm
Source: “Call us 029 2267 0000 You can reach us from 9am to 5pm” (opens in a new tab). Checked 13 October 2026.
- 029 2267 0001
You call them on this number
Which? Money 1-to-1 guidance helpline for members
Source: “Which? members* can call the helpline on 029 2267 0001” (opens in a new tab). Checked 13 October 2026.
- 029 2267 0194
You call them on this number
Which? Legal advice service for existing members
Hours: Monday to Friday 9am to 5pm
Source: “02922 670 194 Mon-Fri 9am - 5pm” (opens in a new tab). Checked 13 October 2026.
- 029 2267 0140
You call them on this number
Which? Legal joining enquiries for non-members
Hours: Monday to Friday 9am to 5pm
Source: “02922 670 140 Mon-Fri 9am - 5pm” (opens in a new tab). Checked 13 October 2026.
- 029 2168 2114
You call them on this number
Cancelling a Which? Legal subscription
Source: “You can cancel by: Using Live chat Calling 02921 682114” (opens in a new tab). Checked 13 October 2026.
How scams that copy charities and advice services work
If a caller asks for a donation, you can hang up and give through the charity’s own website instead. If a caller asks for a code sent to your phone or access to your computer, hang up.
Ofcom says scammers can fake the number that appears on your phone, which is called spoofing, and that they imitate UK numbers to look like a trusted person or organisation. Knowing details about you does not make a caller genuine.
This could still be a scam call
Criminals can make their number look like a genuine one (this is called spoofing). If someone calls from this number and asks for money, bank details, a code or passwords, hang up. Then call Which? back on a number you've found yourself, such as the one on their own website or on a letter or bill from them.
Safe ways to check
- Which?'s own contact page (opens in a new tab): Where this number is published.
- Report Fraud (opens in a new tab): Report fraud and cyber crime in England, Wales and Northern Ireland. In Scotland, call Police Scotland on 101.
- Forward scam texts to 7726 (opens in a new tab): It is free, and reports the message to your mobile provider.
- How number spoofing works: Why a genuine number on your screen does not prove who is calling.
Questions about Which?’s numbers
What numbers can I call Which? on?
Which? publishes 5 numbers for the public to call. They include: 029 2267 0000 (Member Services); 029 2267 0001 (Which? Money 1-to-1 guidance helpline for members); 029 2267 0194 (Which? Legal advice service for existing members). Check the source page for each one before you call, as numbers and opening hours change.
Does Which? publish a number on its own website that is not listed here? Suggest a number for Which?.
Sources and checks
This page relies on:
- Which?: which.co.uk/about-which/get-in-touch-aBnhv8z1Uslr
- Which?: which.co.uk/about-which/which-money-helpline-a1Q479l2VUcs
- Which?: legalservice.which.co.uk/our-service/contact-us/
Checked on 13 October 2026. Read how we build the directory. How we check our information. Spotted a mistake? Tell us and we will put it right.