Energy suppliers and networks
EDF phone numbers
Edited by Richard BarkerChecked 13 October 2026 to 14 October 2026
EDF publishes 6 numbers for you to call and 56 numbers it says it may call you from on its own website. We list each one with the page it is on (2 pages in all), a short quote from that page and the date we checked it.
Numbers EDF says it may call you from
EDF lists these 56 numbers on its own website. A call showing one of them is not proof it is EDF, because numbers can be faked.
- 0333 009 7062
They may call you from this number
Customer services calls
Source: “0333 009 7062 0333 009 6998 0191 543 3506” (opens in a new tab). Checked 14 October 2026.
- 0333 009 6998
They may call you from this number
Customer services calls
Source: “0333 009 6998 0191 543 3506 0800 056 2422” (opens in a new tab). Checked 14 October 2026.
- 0191 543 3506
They may call you from this number
Customer services calls
Source: “0191 543 3506 0800 056 2422 0800 056 1014” (opens in a new tab). Checked 14 October 2026.
- 0800 056 2422
They may call you from this number
Customer services calls
Source: “0800 056 2422 0800 056 1014 0115 718 0236” (opens in a new tab). Checked 14 October 2026.
- 0800 056 1014
They may call you from this number
Customer services calls
Source: “0800 056 1014 0115 718 0236 0191 751 0365” (opens in a new tab). Checked 14 October 2026.
- 0115 718 0236
They may call you from this number
Customer services calls
Source: “0115 718 0236 0191 751 0365 0333 009 7118” (opens in a new tab). Checked 14 October 2026.
- 0191 751 0365
They may call you from this number
Customer services calls
Source: “0191 751 0365 0333 009 7118 0333 006 9950 EDF customer services” (opens in a new tab). Checked 14 October 2026.
- 0333 009 7118
They may call you from this number
Customer services calls
Source: “0333 009 7118 0333 006 9950 EDF customer services” (opens in a new tab). Checked 14 October 2026.
- 0800 090 3940
They may call you from this number
Payment and debt collection calls
Source: “0800 090 3940 0800 090 3944 0800 090 3948” (opens in a new tab). Checked 14 October 2026.
- 0800 090 3944
They may call you from this number
Payment and debt collection calls
Source: “0800 090 3944 0800 090 3948 0800 090 3949” (opens in a new tab). Checked 14 October 2026.
- 0800 090 3948
They may call you from this number
Payment and debt collection calls
Source: “0800 090 3948 0800 090 3949 0800 090 3386” (opens in a new tab). Checked 14 October 2026.
- 0800 090 3949
They may call you from this number
Payment and debt collection calls
Source: “0800 090 3949 0800 090 3386 0800 090 3637” (opens in a new tab). Checked 14 October 2026.
- 0800 090 3386
They may call you from this number
Payment and debt collection calls
Source: “0800 090 3386 0800 090 3637 0800 084 3915” (opens in a new tab). Checked 14 October 2026.
- 0800 090 3637
They may call you from this number
Payment and debt collection calls
Source: “0800 090 3637 0800 084 3915 0800 084 3916” (opens in a new tab). Checked 14 October 2026.
- 0800 084 3915
They may call you from this number
Payment and debt collection calls
Source: “0800 084 3915 0800 084 3916 0191 543 3403” (opens in a new tab). Checked 14 October 2026.
- 0800 084 3916
They may call you from this number
Payment and debt collection calls
Source: “0800 084 3916 0191 543 3403 0800 047 2801” (opens in a new tab). Checked 14 October 2026.
- 0191 543 3403
They may call you from this number
Payment and debt collection calls
Source: “0191 543 3403 0800 047 2801 0800 047 2802” (opens in a new tab). Checked 14 October 2026.
- 0800 047 2801
They may call you from this number
Payment and debt collection calls
Source: “0800 047 2801 0800 047 2802 0800 047 2803” (opens in a new tab). Checked 14 October 2026.
- 0800 047 2802
They may call you from this number
Payment and debt collection calls
Source: “0800 047 2802 0800 047 2803 0800 047 2804” (opens in a new tab). Checked 14 October 2026.
- 0800 047 2803
They may call you from this number
Payment and debt collection calls
Source: “0800 047 2803 0800 047 2804 0800 047 2805” (opens in a new tab). Checked 14 October 2026.
- 0800 047 2804
They may call you from this number
Payment and debt collection calls
Source: “0800 047 2804 0800 047 2805 0333 009 6998” (opens in a new tab). Checked 14 October 2026.
- 0800 047 2805
They may call you from this number
Payment and debt collection calls
Source: “0800 047 2805 0333 009 6998 0191 751 0365” (opens in a new tab). Checked 14 October 2026.
- 0333 188 6730
They may call you from this number
Payment and debt collection calls
Source: “0333 188 6730 0203 966 9799 0124 250 8620” (opens in a new tab). Checked 14 October 2026.
- 020 3966 9799
They may call you from this number
Payment and debt collection calls
Source: “0203 966 9799 0124 250 8620 0204 601 9795” (opens in a new tab). Checked 14 October 2026.
- 01242 508620
They may call you from this number
Payment and debt collection calls
Source: “0124 250 8620 0204 601 9795 0204 601 9796 EDF revenue collection” (opens in a new tab). Checked 14 October 2026.
- 020 4601 9795
They may call you from this number
Payment and debt collection calls
Source: “0204 601 9795 0204 601 9796 EDF revenue collection” (opens in a new tab). Checked 14 October 2026.
- 020 4601 9796
They may call you from this number
Payment and debt collection calls
Source: “0204 601 9796 EDF revenue collection” (opens in a new tab). Checked 14 October 2026.
- 0191 751 0629
They may call you from this number
Sales calls
Source: “0191 751 0629 0191 671 9436 0133 249 7340” (opens in a new tab). Checked 14 October 2026.
- 0191 671 9436
They may call you from this number
Sales calls
Source: “0191 671 9436 0133 249 7340 0133 521 2806 EDF sales enquiries” (opens in a new tab). Checked 14 October 2026.
- 01332 497340
They may call you from this number
Sales calls
Source: “0133 249 7340 0133 521 2806 EDF sales enquiries” (opens in a new tab). Checked 14 October 2026.
- 01335 212806
They may call you from this number
Sales calls
Source: “0133 521 2806 EDF sales enquiries” (opens in a new tab). Checked 14 October 2026.
- 020 4632 2104
They may call you from this number
Smart meter installation appointment calls
Source: “0204 632 2104 0330 808 8910 0788 887 1693” (opens in a new tab). Checked 14 October 2026.
- 0330 808 8910
They may call you from this number
Smart meter installation appointment calls
Source: “0330 808 8910 0788 887 1693 0161 850 7564 EDF smart meter install appointments” (opens in a new tab). Checked 14 October 2026.
- 07888 871693
They may call you from this number
Smart meter installation appointment calls
Source: “0788 887 1693 0161 850 7564 EDF smart meter install appointments” (opens in a new tab). Checked 14 October 2026.
- 0161 850 7564
They may call you from this number
Smart meter installation appointment calls
Source: “0161 850 7564 EDF smart meter install appointments” (opens in a new tab). Checked 14 October 2026.
- 0161 850 7566
They may call you from this number
Smart meter appointment cancellation calls
Source: “0161 850 7566 EDF smart meter install appointment cancellations” (opens in a new tab). Checked 14 October 2026.
- 0808 258 4203
They may call you from this number
Smart pay as you go meter appointment calls
Source: “0808 258 4203 0788 886 3053 EDF smart pay-as-you-go meter appointments” (opens in a new tab). Checked 14 October 2026.
- 07888 863053
They may call you from this number
Smart pay as you go meter appointment calls
Source: “0788 886 3053 EDF smart pay-as-you-go meter appointments” (opens in a new tab). Checked 14 October 2026.
- 0191 543 3405
They may call you from this number
Smart meter query calls
Source: “0191 543 3405 EDF smart meter queries” (opens in a new tab). Checked 14 October 2026.
- 0191 543 3404
They may call you from this number
Meter reading calls
Source: “0191 543 3404 EDF meter reading” (opens in a new tab). Checked 14 October 2026.
- 0345 112 2205
They may call you from this number
Business sales calls
Source: “0345 112 2205 0333 305 0468 EDF business sales enquiries” (opens in a new tab). Checked 14 October 2026.
- 0333 305 0468
They may call you from this number
Business sales calls
Source: “0333 305 0468 EDF business sales enquiries” (opens in a new tab). Checked 14 October 2026.
- 0191 751 0375
They may call you from this number
Boiler Care calls
Source: “0191 751 0375 EDF Boiler Care” (opens in a new tab). Checked 14 October 2026.
- 0800 524 4432
They may call you from this number
Customer satisfaction survey calls
Source: “0800 524 4432 EDF customer satisfaction survey” (opens in a new tab). Checked 14 October 2026.
- 0330 341 1075
They may call you from this number
Energy efficiency survey calls
Source: “0330 341 1075 EDF energy efficiency survey” (opens in a new tab). Checked 14 October 2026.
- 07860 045004
They may call you from this number
Appointment reminder calls
Source: “0786 004 5004 EDF appointment reminders” (opens in a new tab). Checked 14 October 2026.
- 0191 751 0313
They may call you from this number
Great British Insulation Scheme calls
Source: “0191 751 0313 Great British Insulation Scheme (GBIS)” (opens in a new tab). Checked 14 October 2026.
- 0333 202 1218
They may call you from this number
Small business customer calls
Source: “0333 202 1218 0333 009 7125 0333 009 7095” (opens in a new tab). Checked 14 October 2026.
- 0333 009 7125
They may call you from this number
Small business customer calls
Source: “0333 009 7125 0333 009 7095 0330 912 9959” (opens in a new tab). Checked 14 October 2026.
- 0333 009 7095
They may call you from this number
Small business customer calls
Source: “0333 009 7095 0330 912 9959 0333 009 7085” (opens in a new tab). Checked 14 October 2026.
- 0333 009 7085
They may call you from this number
Small business customer calls
Source: “0333 009 7085 0333 009 7128 0333 443 9407 EDF Small Business” (opens in a new tab). Checked 14 October 2026.
- 0333 009 7128
They may call you from this number
Small business customer calls
Source: “0333 009 7128 0333 443 9407 EDF Small Business” (opens in a new tab). Checked 14 October 2026.
- 0333 443 9407
They may call you from this number
Small business customer calls
Source: “0333 443 9407 EDF Small Business” (opens in a new tab). Checked 14 October 2026.
- 0333 344 0717
They may call you from this number
Heat pump calls
Source: “03333 440 717 Heat Pumps” (opens in a new tab). Checked 14 October 2026.
- 0191 671 9759
They may call you from this number
Solar panel calls
Source: “0191 671 9759 01257 443 377 Solar” (opens in a new tab). Checked 14 October 2026.
- 01257 443377
They may call you from this number
Solar panel calls
Source: “01257 443 377 Solar” (opens in a new tab). Checked 14 October 2026.
Numbers to call EDF
What each line is for, as EDF describes it, with opening hours where it gives them.
- 0333 006 9950
You call them on this number
Home energy customer service
Source: “Talk to our energy specialists, call: 03330 069 950” (opens in a new tab). Checked 13 October 2026.
- 0800 096 2929
You call them on this number
Textphone for customers with hearing difficulties
Source: “Textphone (for customers with hearing difficulties): 0800 096 2929” (opens in a new tab). Checked 13 October 2026.
- 0808 160 6906
You call them on this number
Specialist support team (dementia, disability or mental health condition)
Source: “to our specialist support team, call: 0808 160 6906” (opens in a new tab). Checked 13 October 2026.
- 0330 912 9959
You call them on this number
Business general queries
Source: “to you shortly. Call General queries: 0330 912 9959” (opens in a new tab). Checked 13 October 2026.
- 0333 188 6725
You call them on this number
Business sales
Source: “am to 4 pm. Business sales: 0333 188 6725” (opens in a new tab). Checked 13 October 2026.
- 07480 589950
You call them on this number
Text line for help logging in to your account
Source: “Forgotten your email? Text us at 0748 058 9950” (opens in a new tab). Checked 13 October 2026.
Names and numbers EDF says it texts from
A text showing one of these is not proof it is EDF, because senders can be faked. Other organisations' text senders.
07480 589950: Customer service texts
Source: “07480 589 950 EDF customer services via text message” (opens in a new tab). Checked 14 October 2026.
07481 341928: Customer service texts
Source: “Text – 0748 058 9950 or 07481 341 928” (opens in a new tab). Checked 14 October 2026.
How scams that copy energy suppliers and networks work
UK Finance says criminals pose as organisations such as utility companies, claiming you must settle a fine, pay a bill or return a refund paid by mistake. Ofgem warns that scammers may contact you by phone, text, email, social media or at your door, pretending to be from Ofgem or an energy company.
This could still be a scam call
Criminals can make their number look like a genuine one (this is called spoofing). If someone calls from this number and asks for money, bank details, a code or passwords, hang up. Then call EDF back on a number you've found yourself, such as the one on their own website or on a letter or bill from them.
Safe ways to check
- EDF's own contact page (opens in a new tab): Where this number is published.
- Report Fraud (opens in a new tab): Report fraud and cyber crime in England, Wales and Northern Ireland. In Scotland, call Police Scotland on 101.
- Forward scam texts to 7726 (opens in a new tab): It is free, and reports the message to your mobile provider.
- How number spoofing works: Why a genuine number on your screen does not prove who is calling.
Questions about EDF’s numbers
Which numbers does EDF say it calls from?
EDF lists 56 numbers on its own website as numbers it may call you from, including 0333 009 7062, 0333 009 6998, 0191 543 3506. Each one is in the table on this page with its source. Callers can fake a genuine number, so if you are unsure, hang up and contact EDF on a number you have found yourself.
What numbers can I call EDF on?
EDF publishes 6 numbers for the public to call. They include: 0333 006 9950 (Home energy customer service); 0800 096 2929 (Textphone for customers with hearing difficulties); 0808 160 6906 (Specialist support team (dementia, disability or mental health condition)). Check the source page for each one before you call, as numbers and opening hours change.
Does EDF publish a number on its own website that is not listed here? Suggest a number for EDF.
Sources and checks
This page relies on:
Checked on 13 October 2026 to 14 October 2026. Read how we build the directory. How we check our information. Spotted a mistake? Tell us and we will put it right.