Government and public services
Social Security Scotland phone numbers
Edited by Richard BarkerChecked 14 October 2026
Social Security Scotland publishes 1 number for you to call on its own website. We list each one with the page it is on (1 page in all), a short quote from that page and the date we checked it.
Numbers to call Social Security Scotland
What each line is for, as Social Security Scotland describes it, with opening hours where it gives them.
- 0800 182 2222
You call them on this number
Benefit enquiries and applications
Hours: Monday to Friday 8am to 5pm
Source: “By phone Freephone: 0800 182 2222 between 8am to 5pm, Monday to Friday” (opens in a new tab). Checked 14 October 2026.
What Social Security Scotland says it will never ask for
- “Social Security Scotland will never phone you to take a payment.” (source (opens in a new tab))
How scams that copy government and public services work
HMRC lists the versions it sees most: an automated call saying HMRC is filing a lawsuit against you and asking you to press 1, calls about "National Insurance number fraud", and calls or texts offering a tax refund in return for bank or card details.
UK Visas and Immigration says criminals call people, often students, about a "serious problem" with their visa and demand money quickly by money transfer.
This could still be a scam call
Criminals can make their number look like a genuine one (this is called spoofing). If someone calls from this number and asks for money, bank details, a code or passwords, hang up. Then call Social Security Scotland back on a number you've found yourself, such as the one on their own website or on a letter or bill from them.
Safe ways to check
- Social Security Scotland's own contact page (opens in a new tab): Where this number is published.
- Report Fraud (opens in a new tab): Report fraud and cyber crime in England, Wales and Northern Ireland. In Scotland, call Police Scotland on 101.
- Forward scam texts to 7726 (opens in a new tab): It is free, and reports the message to your mobile provider.
- How number spoofing works: Why a genuine number on your screen does not prove who is calling.
Questions about Social Security Scotland’s numbers
What numbers can I call Social Security Scotland on?
Social Security Scotland publishes 1 number for the public to call. They are: 0800 182 2222 (Benefit enquiries and applications). Check the source page for each one before you call, as numbers and opening hours change.
What does Social Security Scotland say it will never ask for?
Social Security Scotland's own website says: "Social Security Scotland will never phone you to take a payment.". If a caller asks for these things, hang up.
Does Social Security Scotland publish a number on its own website that is not listed here? Suggest a number for Social Security Scotland.
Sources and checks
This page relies on:
Checked on 14 October 2026. Read how we build the directory. How we check our information. Spotted a mistake? Tell us and we will put it right.