Water companies
South East Water phone numbers
Edited by Richard BarkerChecked 13 October 2026
South East Water publishes 4 numbers for you to call on its own website. We list each one with the page it is on (1 page in all), a short quote from that page and the date we checked it.
Numbers to call South East Water
What each line is for, as South East Water describes it, with opening hours where it gives them.
- 0333 000 0001
You call them on this number
Customer service and account enquiries
Hours: Monday to Friday 8am to 7pm, Saturday 8am to 1pm
Source: “Customer service / Account enquiries 0333 000 0001” (opens in a new tab). Checked 13 October 2026.
- 0333 000 0002
You call them on this number
Water supply and engineering works
Hours: Monday to Friday 8am to 7pm, Saturday 8am to 1pm
Source: “Water supply / Engineering works 0333 000 0002” (opens in a new tab). Checked 13 October 2026.
- 0333 000 0365
You call them on this number
Out of hours emergencies and emergency leaks
Hours: 24 hours a day, 7 days a week
Source: “Out of hours emergencies 0333 000 0365” (opens in a new tab). Checked 13 October 2026.
- 0333 000 2468
You call them on this number
Telling South East Water about vulnerabilities or extra support needs
Source: “vulnerabilities you would like us to be aware of, please call 0333 000 2468” (opens in a new tab). Checked 13 October 2026.
How scams that copy water companies work
UK Finance says criminals pose as organisations such as utility companies, claiming you must settle a fine, pay a bill or return a refund paid by mistake. Check your account through the water company’s own website or the number on your bill.
This could still be a scam call
Criminals can make their number look like a genuine one (this is called spoofing). If someone calls from this number and asks for money, bank details, a code or passwords, hang up. Then call South East Water back on a number you've found yourself, such as the one on their own website or on a letter or bill from them.
Safe ways to check
- South East Water's own contact page (opens in a new tab): Where this number is published.
- Report Fraud (opens in a new tab): Report fraud and cyber crime in England, Wales and Northern Ireland. In Scotland, call Police Scotland on 101.
- Forward scam texts to 7726 (opens in a new tab): It is free, and reports the message to your mobile provider.
- How number spoofing works: Why a genuine number on your screen does not prove who is calling.
Questions about South East Water’s numbers
What numbers can I call South East Water on?
South East Water publishes 4 numbers for the public to call. They include: 0333 000 0001 (Customer service and account enquiries); 0333 000 0002 (Water supply and engineering works); 0333 000 0365 (Out of hours emergencies and emergency leaks). Check the source page for each one before you call, as numbers and opening hours change.
Does South East Water publish a number on its own website that is not listed here? Suggest a number for South East Water.
Sources and checks
This page relies on:
Checked on 13 October 2026. Read how we build the directory. How we check our information. Spotted a mistake? Tell us and we will put it right.