Couriers and delivery companies
DX phone numbers
Edited by Richard BarkerChecked 14 October 2026
DX publishes 3 numbers for you to call on its own website. We list each one with the page it is on (1 page in all), a short quote from that page and the date we checked it.
Numbers to call DX
What each line is for, as DX describes it, with opening hours where it gives them.
- 0333 241 5700
You call them on this number
DX Express customer services (mail and smaller parcels)
Hours: Monday to Friday 9am to 5pm
Source: “Monday to Friday. UK 0333 241 5700 ROI” (opens in a new tab). Checked 14 October 2026.
- 0333 241 1100
You call them on this number
DX-1 customer services (parcels, pallets and oversized goods)
Hours: Monday to Friday 9am to 5pm
Source: “Monday to Friday. UK 0333 241 1100 DX Exchange members” (opens in a new tab). Checked 14 October 2026.
- 0333 241 1188
You call them on this number
DX-2 two person delivery service
Source: “Call for any DX-2 service related issues UK 0333 241 1188” (opens in a new tab). Checked 14 October 2026.
How scams that copy couriers and delivery companies work
Ofcom says one of the most common scam texts copies a delivery company such as Royal Mail, DHL or Evri, claiming a parcel is waiting or a delivery fee is due. The link leads to a fake website or harmful software.
This could still be a scam call
Criminals can make their number look like a genuine one (this is called spoofing). If someone calls from this number and asks for money, bank details, a code or passwords, hang up. Then call DX back on a number you've found yourself, such as the one on their own website or on a letter or bill from them.
Safe ways to check
- DX's own contact page (opens in a new tab): Where this number is published.
- Report Fraud (opens in a new tab): Report fraud and cyber crime in England, Wales and Northern Ireland. In Scotland, call Police Scotland on 101.
- Forward scam texts to 7726 (opens in a new tab): It is free, and reports the message to your mobile provider.
- How number spoofing works: Why a genuine number on your screen does not prove who is calling.
Questions about DX’s numbers
What numbers can I call DX on?
DX publishes 3 numbers for the public to call. They are: 0333 241 5700 (DX Express customer services (mail and smaller parcels)); 0333 241 1100 (DX-1 customer services (parcels, pallets and oversized goods)); 0333 241 1188 (DX-2 two person delivery service). Check the source page for each one before you call, as numbers and opening hours change.
Does DX publish a number on its own website that is not listed here? Suggest a number for DX.
Sources and checks
This page relies on:
Checked on 14 October 2026. Read how we build the directory. How we check our information. Spotted a mistake? Tell us and we will put it right.