Insurers and breakdown cover
Policy Expert phone numbers
Edited by Richard BarkerChecked 14 October 2026
Policy Expert publishes 2 numbers for you to call on its own website. We list each one with the page it is on (1 page in all), a short quote from that page and the date we checked it.
Numbers to call Policy Expert
What each line is for, as Policy Expert describes it, with opening hours where it gives them.
- 0330 060 0670
You call them on this number
Claims (24 hours)
Source: “Prefer to talk to someone? Call us 24/7 on 0330 0600 670.” (opens in a new tab). Checked 14 October 2026.
- 0330 060 0681
You call them on this number
Home emergency claims
Source: “if you're unable to use our online claims form, please ring 0330 0600 681.” (opens in a new tab). Checked 14 October 2026.
How scams that copy insurers and breakdown cover work
Age UK describes calls about a car accident you have supposedly had, saying you may be entitled to compensation. If you have had an accident, it says to call your own insurer on the number on your policy.
This could still be a scam call
Criminals can make their number look like a genuine one (this is called spoofing). If someone calls from this number and asks for money, bank details, a code or passwords, hang up. Then call Policy Expert back on a number you've found yourself, such as the one on their own website or on a letter or bill from them.
Safe ways to check
- Policy Expert's own contact page (opens in a new tab): Where this number is published.
- Report Fraud (opens in a new tab): Report fraud and cyber crime in England, Wales and Northern Ireland. In Scotland, call Police Scotland on 101.
- Forward scam texts to 7726 (opens in a new tab): It is free, and reports the message to your mobile provider.
- How number spoofing works: Why a genuine number on your screen does not prove who is calling.
Questions about Policy Expert’s numbers
What numbers can I call Policy Expert on?
Policy Expert publishes 2 numbers for the public to call. They are: 0330 060 0670 (Claims (24 hours)); 0330 060 0681 (Home emergency claims). Check the source page for each one before you call, as numbers and opening hours change.
Does Policy Expert publish a number on its own website that is not listed here? Suggest a number for Policy Expert.
Sources and checks
This page relies on:
Checked on 14 October 2026. Read how we build the directory. How we check our information. Spotted a mistake? Tell us and we will put it right.