Government and public services
Environment Agency phone numbers
Edited by Richard BarkerChecked 14 October 2026
Environment Agency publishes 3 numbers for you to call on its own website. We list each one with the page it is on (2 pages in all), a short quote from that page and the date we checked it.
Numbers to call Environment Agency
What each line is for, as Environment Agency describes it, with opening hours where it gives them.
- 0370 850 6506
You call them on this number
General enquiries
Source: “Email enquiries@environment-agency.gov.uk Telephone 03708 506 506” (opens in a new tab). Checked 14 October 2026.
- 0800 807 060
You call them on this number
Report an environmental incident, 24 hours
Source: “Environment incident hotline Telephone (24 hour service) 0800 80 70 60” (opens in a new tab). Checked 14 October 2026.
- 0345 988 1188
You call them on this number
Floodline, 24 hours
Source: “Floodline Telephone: 0345 988 1188” (opens in a new tab). Checked 14 October 2026.
How scams that copy government and public services work
HMRC lists the versions it sees most: an automated call saying HMRC is filing a lawsuit against you and asking you to press 1, calls about "National Insurance number fraud", and calls or texts offering a tax refund in return for bank or card details.
UK Visas and Immigration says criminals call people, often students, about a "serious problem" with their visa and demand money quickly by money transfer.
This could still be a scam call
Criminals can make their number look like a genuine one (this is called spoofing). If someone calls from this number and asks for money, bank details, a code or passwords, hang up. Then call Environment Agency back on a number you've found yourself, such as the one on their own website or on a letter or bill from them.
Safe ways to check
- Environment Agency's own contact page (opens in a new tab): Where this number is published.
- Report Fraud (opens in a new tab): Report fraud and cyber crime in England, Wales and Northern Ireland. In Scotland, call Police Scotland on 101.
- Forward scam texts to 7726 (opens in a new tab): It is free, and reports the message to your mobile provider.
- How number spoofing works: Why a genuine number on your screen does not prove who is calling.
Questions about Environment Agency’s numbers
What numbers can I call Environment Agency on?
Environment Agency publishes 3 numbers for the public to call. They are: 0370 850 6506 (General enquiries); 0800 807 060 (Report an environmental incident, 24 hours); 0345 988 1188 (Floodline, 24 hours). Check the source page for each one before you call, as numbers and opening hours change.
Does Environment Agency publish a number on its own website that is not listed here? Suggest a number for Environment Agency.
Sources and checks
This page relies on:
- Environment Agency: gov.uk/government/organisations/environment-agency
- Environment Agency: gov.uk/check-flooding
Checked on 14 October 2026. Read how we build the directory. How we check our information. Spotted a mistake? Tell us and we will put it right.