Insurers and breakdown cover
LV= phone numbers
Edited by Richard BarkerChecked 13 October 2026
LV= publishes 6 numbers for you to call on its own website. We list each one with the page it is on (2 pages in all), a short quote from that page and the date we checked it.
Numbers to call LV=
What each line is for, as LV= describes it, with opening hours where it gives them.
- 0330 678 5111
You call them on this number
Car and home insurance customer service, changes, renewals and cancellations
Hours: Monday to Friday 8am to 8pm, Saturday and bank holidays 9am to 5pm
Source: “Call us on 0330 678 5111” (opens in a new tab). Checked 13 October 2026.
- 0330 678 5550
You call them on this number
Car insurance claims
Hours: 24 hours a day, 7 days a week
Source: “To make a claim, please call: 0330 678 5550” (opens in a new tab). Checked 13 October 2026.
- 0330 678 5590
You call them on this number
Car windscreen claims
Source: “Book an appointment Or call: 0330 678 5590” (opens in a new tab). Checked 13 October 2026.
- 0330 678 7111
You call them on this number
Britannia Rescue breakdown line for LV= car customers
Hours: 24 hours a day, 7 days a week
Source: “Call Britannia Rescue straightaway and they'll be happy to help. 0330 678 7111” (opens in a new tab). Checked 13 October 2026.
- 0330 678 5000
You call them on this number
Home insurance claims
Hours: Monday to Friday 8am to 6pm, Saturday 8am to 4pm
Source: “If you can't log your claim online, please call: 0330 678 5000” (opens in a new tab). Checked 13 October 2026.
- 0330 678 5246
You call them on this number
24 hour home emergency helpline
Hours: 24 hours a day, 365 days a year
Source: “Contact our 24 hour emergency helpline for home emergencies 0330 678 5246” (opens in a new tab). Checked 13 October 2026.
How scams that copy insurers and breakdown cover work
Age UK describes calls about a car accident you have supposedly had, saying you may be entitled to compensation. If you have had an accident, it says to call your own insurer on the number on your policy.
This could still be a scam call
Criminals can make their number look like a genuine one (this is called spoofing). If someone calls from this number and asks for money, bank details, a code or passwords, hang up. Then call LV= back on a number you've found yourself, such as the one on their own website or on a letter or bill from them.
Safe ways to check
- LV='s own contact page (opens in a new tab): Where this number is published.
- Report Fraud (opens in a new tab): Report fraud and cyber crime in England, Wales and Northern Ireland. In Scotland, call Police Scotland on 101.
- Forward scam texts to 7726 (opens in a new tab): It is free, and reports the message to your mobile provider.
- How number spoofing works: Why a genuine number on your screen does not prove who is calling.
Questions about LV=’s numbers
What numbers can I call LV= on?
LV= publishes 6 numbers for the public to call. They include: 0330 678 5111 (Car and home insurance customer service, changes, renewals and cancellations); 0330 678 5550 (Car insurance claims); 0330 678 5590 (Car windscreen claims). Check the source page for each one before you call, as numbers and opening hours change.
Does LV= publish a number on its own website that is not listed here? Suggest a number for LV=.
Sources and checks
This page relies on:
Checked on 13 October 2026. Read how we build the directory. How we check our information. Spotted a mistake? Tell us and we will put it right.