Retailers
B&Q phone numbers
Edited by Richard BarkerChecked 13 October 2026
B&Q publishes 2 numbers for you to call on its own website. We list each one with the page it is on (1 page in all), a short quote from that page and the date we checked it.
Numbers to call B&Q
What each line is for, as B&Q describes it, with opening hours where it gives them.
- 0333 014 3357
You call them on this number
Home delivery: new orders and urgent queries about an existing order or delivery
Source: “existing order or delivery please call us on 0333 014 3357” (opens in a new tab). Checked 13 October 2026.
- 0333 014 3098
You call them on this number
Customer services and complaints
Source: “You can either call us on 0333 014 3098” (opens in a new tab). Checked 13 October 2026.
How scams that copy retailers work
Age UK says callers impersonate Amazon customer support, offering fake discounts on a Prime subscription or saying there is a problem with a payment. Ofcom advises checking any account through the organisation’s own website or app, never a link or number from the caller.
This could still be a scam call
Criminals can make their number look like a genuine one (this is called spoofing). If someone calls from this number and asks for money, bank details, a code or passwords, hang up. Then call B&Q back on a number you've found yourself, such as the one on their own website or on a letter or bill from them.
Safe ways to check
- B&Q's own contact page (opens in a new tab): Where this number is published.
- Report Fraud (opens in a new tab): Report fraud and cyber crime in England, Wales and Northern Ireland. In Scotland, call Police Scotland on 101.
- Forward scam texts to 7726 (opens in a new tab): It is free, and reports the message to your mobile provider.
- How number spoofing works: Why a genuine number on your screen does not prove who is calling.
Questions about B&Q’s numbers
What numbers can I call B&Q on?
B&Q publishes 2 numbers for the public to call. They are: 0333 014 3357 (Home delivery: new orders and urgent queries about an existing order or delivery); 0333 014 3098 (Customer services and complaints). Check the source page for each one before you call, as numbers and opening hours change.
Does B&Q publish a number on its own website that is not listed here? Suggest a number for B&Q.
Sources and checks
This page relies on:
Checked on 13 October 2026. Read how we build the directory. How we check our information. Spotted a mistake? Tell us and we will put it right.