Regulators, ombudsmen and scam services
RQIA (Regulation and Quality Improvement Authority) phone numbers
Edited by Richard BarkerChecked 14 October 2026
RQIA (Regulation and Quality Improvement Authority) publishes 2 numbers for you to call on its own website. We list each one with the page it is on (2 pages in all), a short quote from that page and the date we checked it.
Numbers to call RQIA (Regulation and Quality Improvement Authority)
What each line is for, as RQIA (Regulation and Quality Improvement Authority) describes it, with opening hours where it gives them.
- 028 9536 1990
You call them on this number
Raise a concern about a health or social care service in Northern Ireland
Hours: Monday to Friday 10am to 4pm
Source: “Guidance Team (Mon-Fri 10am-4pm): 028 9536 1990” (opens in a new tab). Checked 14 October 2026.
- 028 9536 1111
You call them on this number
General enquiries and complaints about RQIA
Source: “By telephone: (028) 9536 1111” (opens in a new tab). Checked 14 October 2026.
How scams that copy regulators, ombudsmen and scam services work
Ofgem warns that scammers pretend to be from Ofgem, and says it will never sell you energy, ask for your bank details or come to your home. The FCA says pension scams often start with attractive offers to transfer or release your pension.
Ofcom says scammers can fake the number that appears on your phone, which is called spoofing, and that they imitate UK numbers to look like a trusted person or organisation. Knowing details about you does not make a caller genuine.
This could still be a scam call
Criminals can make their number look like a genuine one (this is called spoofing). If someone calls from this number and asks for money, bank details, a code or passwords, hang up. Then call RQIA (Regulation and Quality Improvement Authority) back on a number you've found yourself, such as the one on their own website or on a letter or bill from them.
Safe ways to check
- RQIA (Regulation and Quality Improvement Authority)'s own contact page (opens in a new tab): Where this number is published.
- Report Fraud (opens in a new tab): Report fraud and cyber crime in England, Wales and Northern Ireland. In Scotland, call Police Scotland on 101.
- Forward scam texts to 7726 (opens in a new tab): It is free, and reports the message to your mobile provider.
- How number spoofing works: Why a genuine number on your screen does not prove who is calling.
Questions about RQIA (Regulation and Quality Improvement Authority)’s numbers
What numbers can I call RQIA (Regulation and Quality Improvement Authority) on?
RQIA (Regulation and Quality Improvement Authority) publishes 2 numbers for the public to call. They are: 028 9536 1990 (Raise a concern about a health or social care service in Northern Ireland); 028 9536 1111 (General enquiries and complaints about RQIA). Check the source page for each one before you call, as numbers and opening hours change.
Does RQIA (Regulation and Quality Improvement Authority) publish a number on its own website that is not listed here? Suggest a number for RQIA (Regulation and Quality Improvement Authority).
Sources and checks
This page relies on:
- RQIA (Regulation and Quality Improvement Authority): rqia.org.uk/contact/raise-a-concern-about-health-and-social-care-service/
- RQIA (Regulation and Quality Improvement Authority): rqia.org.uk/contact/making-a-complaint-about-rqia/
Checked on 14 October 2026. Read how we build the directory. How we check our information. Spotted a mistake? Tell us and we will put it right.