Insurers and breakdown cover
Hiscox UK phone numbers
Edited by Richard BarkerChecked 14 October 2026
Hiscox UK publishes 2 numbers for you to call on its own website. We list each one with the page it is on (2 pages in all), a short quote from that page and the date we checked it.
Numbers to call Hiscox UK
What each line is for, as Hiscox UK describes it, with opening hours where it gives them.
- 0800 247 1902
You call them on this number
Home insurance customers who bought direct, including claims
Hours: Monday to Friday 9am to 5pm
Source: “please call us on 0800 247 1902 , 9am to 5pm Monday to Friday.” (opens in a new tab). Checked 14 October 2026.
- 0800 116 4627
You call them on this number
Complaints (Customer Relations)
Source: “By phone: 0800 116 4627 or 01904 681 198” (opens in a new tab). Checked 14 October 2026.
How scams that copy insurers and breakdown cover work
Age UK describes calls about a car accident you have supposedly had, saying you may be entitled to compensation. If you have had an accident, it says to call your own insurer on the number on your policy.
This could still be a scam call
Criminals can make their number look like a genuine one (this is called spoofing). If someone calls from this number and asks for money, bank details, a code or passwords, hang up. Then call Hiscox UK back on a number you've found yourself, such as the one on their own website or on a letter or bill from them.
Safe ways to check
- Hiscox UK's own contact page (opens in a new tab): Where this number is published.
- Report Fraud (opens in a new tab): Report fraud and cyber crime in England, Wales and Northern Ireland. In Scotland, call Police Scotland on 101.
- Forward scam texts to 7726 (opens in a new tab): It is free, and reports the message to your mobile provider.
- How number spoofing works: Why a genuine number on your screen does not prove who is calling.
Questions about Hiscox UK’s numbers
What numbers can I call Hiscox UK on?
Hiscox UK publishes 2 numbers for the public to call. They are: 0800 247 1902 (Home insurance customers who bought direct, including claims); 0800 116 4627 (Complaints (Customer Relations)). Check the source page for each one before you call, as numbers and opening hours change.
Does Hiscox UK publish a number on its own website that is not listed here? Suggest a number for Hiscox UK.
Sources and checks
This page relies on:
Checked on 14 October 2026. Read how we build the directory. How we check our information. Spotted a mistake? Tell us and we will put it right.