Banks and building societies
M&S Bank phone numbers
Edited by Richard BarkerChecked 13 October 2026
M&S Bank publishes 12 numbers for you to call on its own website. We list each one with the page it is on (1 page in all), a short quote from that page and the date we checked it.
Numbers to call M&S Bank
What each line is for, as M&S Bank describes it, with opening hours where it gives them.
- 0345 900 0900
You call them on this number
Credit cards, current accounts, savings customers and complaints
Hours: 8am to 8pm, Monday to Sunday
Source: “Amend my direct debit 0345 900 0900 or +44 (0)1244 879080 from abroad.” (opens in a new tab). Checked 13 October 2026.
- 01244 879080
You call them on this number
Credit cards, loans and accounts from abroad
Source: “0345 900 0900 or +44 (0)1244 879080 from abroad.” (opens in a new tab). Checked 13 October 2026.
- 0800 363 400
You call them on this number
Manage your loan
Hours: 8am to 8pm, Monday to Sunday
Source: “Manage your loan 0800 363 400” (opens in a new tab). Checked 13 October 2026.
- 0808 001 3131
You call them on this number
Opening an Everyday Savings Account
Hours: 8am to 8pm, Monday to Sunday
Source: “Account opening 0808 001 3131” (opens in a new tab). Checked 13 October 2026.
- 0808 002 2222
You call them on this number
Opening a Cash ISA
Hours: Monday to Friday 8am to 6pm
Source: “Cash ISA Account opening 0808 002 2222” (opens in a new tab). Checked 13 October 2026.
- 0800 028 2824
You call them on this number
Existing Cash ISA customers
Hours: Monday to Friday 8am to 6pm
Source: “Existing customers 0800 028 2824 or +44 (0)1244 688632 from abroad.” (opens in a new tab). Checked 13 October 2026.
- 01244 688632
You call them on this number
Cash ISA and fixed rate savings from abroad
Source: “0800 028 2824 or +44 (0)1244 688632 from abroad.” (opens in a new tab). Checked 13 October 2026.
- 0808 001 1111
You call them on this number
Fixed Rate Savings
Hours: Monday to Friday 8am to 6pm
Source: “Fixed Rate Savings 0808 001 1111” (opens in a new tab). Checked 13 October 2026.
- 0808 005 5555
You call them on this number
Investments
Hours: Monday to Friday 8am to 6pm
Source: “Investments 0808 005 5555” (opens in a new tab). Checked 13 October 2026.
- 0344 412 2157
You call them on this number
M&S car insurance customer services and complaints
Hours: Monday to Friday 8am to 8pm, Saturday 8am to 6pm, Sunday 10am to 4pm
Source: “Customer services & complaints 0344 412 2157” (opens in a new tab). Checked 13 October 2026.
- 0344 512 2160
You call them on this number
M&S car insurance claims
Hours: 24 hours a day, 365 days a year
Source: “Claims 0344 512 2160 Lines are open 24 hours a day” (opens in a new tab). Checked 13 October 2026.
- 0800 980 8740
You call them on this number
M&S pet insurance claims
Hours: Monday to Friday 9am to 5pm
Source: “Phone 0800 980 8740” (opens in a new tab). Checked 13 October 2026.
How scams that copy banks and building societies work
UK Finance describes the usual pattern: a caller says they are from your bank or the police, tells you there has been fraud on your account, and asks you to move your money to a "safe account". The criminal controls that account.
Stop Scams UK runs 159, which puts you through to your bank and cannot be spoofed. Hang up and call 159 or the number on the back of your card.
This could still be a scam call
Criminals can make their number look like a genuine one (this is called spoofing). If someone calls from this number and asks for money, bank details, a code or passwords, hang up. Then call M&S Bank back on the number on the back of your card, or call 159, which connects you to your bank.
Safe ways to check
- Call 159 (opens in a new tab): Stop Scams UK runs 159, which connects you to your bank. It cannot be spoofed.
- M&S Bank's own contact page (opens in a new tab): Where this number is published.
- Report Fraud (opens in a new tab): Report fraud and cyber crime in England, Wales and Northern Ireland. In Scotland, call Police Scotland on 101.
- Forward scam texts to 7726 (opens in a new tab): It is free, and reports the message to your mobile provider.
- How number spoofing works: Why a genuine number on your screen does not prove who is calling.
Questions about M&S Bank’s numbers
What numbers can I call M&S Bank on?
M&S Bank publishes 12 numbers for the public to call. They include: 0345 900 0900 (Credit cards, current accounts, savings customers and complaints); 01244 879080 (Credit cards, loans and accounts from abroad); 0800 363 400 (Manage your loan). Check the source page for each one before you call, as numbers and opening hours change.
Does M&S Bank publish a number on its own website that is not listed here? Suggest a number for M&S Bank.
Sources and checks
This page relies on:
Checked on 13 October 2026. Read how we build the directory. How we check our information. Spotted a mistake? Tell us and we will put it right.