Banks and building societies

Virgin Money phone numbers

Edited by Richard BarkerChecked 13 October 2026

Virgin Money publishes 39 numbers for you to call on its own website. We list each one with the page it is on (7 pages in all), a short quote from that page and the date we checked it.

Contact Virgin Money How to check a call

Numbers to call Virgin Money

What each line is for, as Virgin Money describes it, with opening hours where it gives them.

0800 121 7365
You call them on this number
Current account customer service, and lost or stolen debit cards
Source: “How-To Guides Call us Customer service 0800 121 7365” (opens in a new tab). Checked 13 October 2026.
0345 600 6103
You call them on this number
Current account customer service (second listed line)
Source: “can find answers online Customer service 0345 600 6103” (opens in a new tab). Checked 13 October 2026.
0800 012 1512
You call them on this number
Lost or stolen debit cards
Source: “Closed Lost or stolen debit cards 0800 012 1512” (opens in a new tab). Checked 13 October 2026.
0800 145 6456
You call them on this number
Private banking team
Source: “manager? Speak to our team on 0800 1456 456” (opens in a new tab). Checked 13 October 2026.
0800 011 3210
You call them on this number
Credit card customer service, and lost or stolen cards
Source: “Virgin Money credit cards Customer service 0800 011 3210” (opens in a new tab). Checked 13 October 2026.
0800 328 3579
You call them on this number
Credit card mobile app helpdesk
Source: “days a week Mobile app helpdesk 0800 328 3579” (opens in a new tab). Checked 13 October 2026.
0800 085 3210
You call them on this number
Virgin Atlantic credit card customer service
Source: “Virgin Atlantic credit cards Customer service 0800 085 3210” (opens in a new tab). Checked 13 October 2026.
0800 707 6471
You call them on this number
Personal loans
Source: “Call us Talk about your loan 0800 707 6471” (opens in a new tab). Checked 13 October 2026.
0800 141 2261
You call them on this number
Financial care team
Source: “Talk to our financial care team 0800 141 2261” (opens in a new tab). Checked 13 October 2026.
0800 011 3238
You call them on this number
Bereavement
Source: “to 7:00pm Talk about a bereavement 0800 011 3238” (opens in a new tab). Checked 13 October 2026.
0345 608 1604
You call them on this number
Savings and ISAs, online customers
Hours: Monday to Friday 8am to 6pm, Saturday 8am to 3pm
Source: “Online customers 0345 608 1604” (opens in a new tab). Checked 13 October 2026.
0141 621 5620
You call them on this number
Savings and ISAs, calls from outside the UK
Source: “0345 608 1604 From outside UK +44 141 621 5620” (opens in a new tab). Checked 13 October 2026.
0345 600 7301
You call them on this number
Savings for postal, telephone and branch customers
Hours: Monday to Friday 8am to 6pm, Saturday 8am to 3pm
Source: “Postal, telephone and branch customers 0345 600 7301” (opens in a new tab). Checked 13 October 2026.
0800 012 1440
You call them on this number
Lost and stolen savings account documents
Hours: 24 hours a day, 7 days a week
Source: “Lost and stolen account documentation 0800 012 1440” (opens in a new tab). Checked 13 October 2026.
0141 621 5801
You call them on this number
Lost and stolen savings account documents, from outside the UK
Hours: 24 hours a day, 7 days a week
Source: “0800 012 1440 From outside UK +44 141 621 5801” (opens in a new tab). Checked 13 October 2026.
0800 028 4836
You call them on this number
Cash ISA customer service
Source: “Customer service 0800 028 4836” (opens in a new tab). Checked 13 October 2026.
0141 248 7070
You call them on this number
Cash ISA customer service from outside the UK
Source: “0800 028 4836 From outside UK +44 141 248 7070” (opens in a new tab). Checked 13 October 2026.
0345 601 0680
You call them on this number
Help with an ongoing mortgage application
Hours: Monday to Friday 9am to 5pm
Source: “If you've already applied and need some help, call us on 0345 601 0680” (opens in a new tab). Checked 13 October 2026.
0345 600 6622
You call them on this number
New mortgages and moving home
Source: “Ask us about moving home Call us on 0345 600 6622” (opens in a new tab). Checked 13 October 2026.
0345 602 8301
You call them on this number
Existing mortgage customers
Source: “Call us on 0345 602 8301 From outside UK +44 141 621 5625” (opens in a new tab). Checked 13 October 2026.
0141 621 5625
You call them on this number
Existing mortgage customers calling from outside the UK
Source: “From outside UK +44 141 621 5625” (opens in a new tab). Checked 13 October 2026.
0330 912 8820
You call them on this number
Home insurance sales
Hours: Monday to Friday 9am to 5pm
Source: “Home insurance sales 0330 912 8820” (opens in a new tab). Checked 13 October 2026.
0330 912 2502
You call them on this number
Home and landlord insurance customer service
Hours: Monday to Friday 9am to 5pm
Source: “Customer service 0330 912 2502” (opens in a new tab). Checked 13 October 2026.
0330 912 7735
You call them on this number
Home and landlord insurance claims
Hours: 24 hours a day, 7 days a week
Source: “Home and landlord insurance claims 0330 912 7735” (opens in a new tab). Checked 13 October 2026.
0330 912 9961
You call them on this number
Home and landlord emergency claims
Hours: 24 hours a day, 7 days a week
Source: “Home and landlord emergency claims 0330 912 9961” (opens in a new tab). Checked 13 October 2026.
0330 165 9057
You call them on this number
Home and landlord legal expenses claims
Hours: 24 hours a day, 7 days a week
Source: “Home and landlord legal expenses claims 0330 165 9057” (opens in a new tab). Checked 13 October 2026.
0330 175 8283
You call them on this number
Travel insurance support for new customers
Hours: Monday to Friday 9am to 5pm
Source: “Standalone travel insurance support 0330 175 8283” (opens in a new tab). Checked 13 October 2026.
020 8603 9141
You call them on this number
Travel insurance claims (policies started on or after 7 May 2026)
Hours: Monday to Friday 9am to 5pm
Source: “Travel insurance claims +44 (0) 208 603 9141” (opens in a new tab). Checked 13 October 2026.
020 8603 9157
You call them on this number
Travel insurance medical assistance
Hours: 24 hours a day, 7 days a week
Source: “Medical assistance +44 (0) 208 603 9157” (opens in a new tab). Checked 13 October 2026.
0330 175 7850
You call them on this number
Gadget cover claims
Hours: Monday to Friday 9am to 5pm
Source: “Gadget cover claims +44 (0) 330 175 7850” (opens in a new tab). Checked 13 October 2026.
01403 788701
You call them on this number
Travel insurance claims (policies started before 7 May 2026)
Hours: Monday to Friday 9am to 5pm
Source: “Claims 01403 788 701” (opens in a new tab). Checked 13 October 2026.
01403 788702
You call them on this number
Travel insurance emergency claims from abroad (policies started before 7 May 2026)
Hours: 24 hours a day, 7 days a week
Source: “All other locations: +44(0)1403 788 702” (opens in a new tab). Checked 13 October 2026.
0800 756 0800
You call them on this number
Business accounts customer service and internet banking helpdesk
Hours: Monday to Friday 8am to 6pm
Source: “Business accounts Customer service 0800 756 0800” (opens in a new tab). Checked 13 October 2026.
0141 229 2626
You call them on this number
Business accounts from outside the UK
Source: “0800 756 0800 From outside UK +44 141 229 2626” (opens in a new tab). Checked 13 October 2026.
0800 345 7365
You call them on this number
Business lost or stolen cards
Hours: 24 hours a day, 7 days a week
Source: “Lost or stolen 0800 345 7365” (opens in a new tab). Checked 13 October 2026.
0141 951 7320
You call them on this number
Business lost or stolen cards from outside the UK
Hours: 24 hours a day, 7 days a week
Source: “0800 345 7365 From outside UK +44 141 951 7320” (opens in a new tab). Checked 13 October 2026.
0345 606 7687
You call them on this number
Business Access and Fixed Rate Savings accounts
Source: “(sort code 08-60-64) 0345 606 7687” (opens in a new tab). Checked 13 October 2026.
0800 678 3370
You call them on this number
Business credit cards customer services
Hours: Monday to Friday 8am to 6pm
Source: “Business credit cards Customer services 0800 678 3370” (opens in a new tab). Checked 13 October 2026.
0800 678 3528
You call them on this number
Text service for business customers with hearing or speech difficulties
Source: “0800 678 3528 for registered customers” (opens in a new tab). Checked 13 October 2026.

How scams that copy banks and building societies work

UK Finance describes the usual pattern: a caller says they are from your bank or the police, tells you there has been fraud on your account, and asks you to move your money to a "safe account". The criminal controls that account.

Stop Scams UK runs 159, which puts you through to your bank and cannot be spoofed. Hang up and call 159 or the number on the back of your card.

This could still be a scam call

Criminals can make their number look like a genuine one (this is called spoofing). If someone calls from this number and asks for money, bank details, a code or passwords, hang up. Then call Virgin Money back on the number on the back of your card, or call 159, which connects you to your bank.

Safe ways to check

Call 159 (opens in a new tab): Stop Scams UK runs 159, which connects you to your bank. It cannot be spoofed.
Virgin Money's own contact page (opens in a new tab): Where this number is published.
Report Fraud (opens in a new tab): Report fraud and cyber crime in England, Wales and Northern Ireland. In Scotland, call Police Scotland on 101.
Forward scam texts to 7726 (opens in a new tab): It is free, and reports the message to your mobile provider.
How number spoofing works: Why a genuine number on your screen does not prove who is calling.

Questions about Virgin Money’s numbers

What numbers can I call Virgin Money on?

Virgin Money publishes 39 numbers for the public to call. They include: 0800 121 7365 (Current account customer service, and lost or stolen debit cards); 0345 600 6103 (Current account customer service (second listed line)); 0800 012 1512 (Lost or stolen debit cards). Check the source page for each one before you call, as numbers and opening hours change.

Does Virgin Money publish a number on its own website that is not listed here? Suggest a number for Virgin Money.

Sources and checks

This page relies on:

Checked on 13 October 2026. Read how we build the directory. How we check our information. Spotted a mistake? Tell us and we will put it right.