Water companies
Wessex Water phone numbers
Edited by Richard BarkerChecked 13 October 2026
Wessex Water publishes 2 numbers for you to call on its own website. We list each one with the page it is on (1 page in all), a short quote from that page and the date we checked it.
Numbers to call Wessex Water
What each line is for, as Wessex Water describes it, with opening hours where it gives them.
- 0345 600 4600
You call them on this number
Customer enquiries
Hours: Monday to Friday, 8am to 6pm
Source: “an emergency, please call us on 0345 600 4 600” (opens in a new tab). Checked 13 October 2026.
- 0345 600 3600
You call them on this number
Billing and account enquiries
Source: “Call 0345 600 3 600” (opens in a new tab). Checked 13 October 2026.
Names and numbers Wessex Water says it texts from
A text showing one of these is not proof it is Wessex Water, because senders can be faked. Other organisations' text senders.
BristWater: Texts to customers (Wessex Water says you may also get texts from this name)
Source: “You may also receive texts from ‘ BristWater ’” (opens in a new tab). Checked 14 October 2026.
WessexWater: Texts to customers
Source: “All genuine text messages from us will have ‘ WessexWater ’ as the sender” (opens in a new tab). Checked 14 October 2026.
How scams that copy water companies work
UK Finance says criminals pose as organisations such as utility companies, claiming you must settle a fine, pay a bill or return a refund paid by mistake. Check your account through the water company’s own website or the number on your bill.
This could still be a scam call
Criminals can make their number look like a genuine one (this is called spoofing). If someone calls from this number and asks for money, bank details, a code or passwords, hang up. Then call Wessex Water back on a number you've found yourself, such as the one on their own website or on a letter or bill from them.
Safe ways to check
- Wessex Water's own contact page (opens in a new tab): Where this number is published.
- Report Fraud (opens in a new tab): Report fraud and cyber crime in England, Wales and Northern Ireland. In Scotland, call Police Scotland on 101.
- Forward scam texts to 7726 (opens in a new tab): It is free, and reports the message to your mobile provider.
- How number spoofing works: Why a genuine number on your screen does not prove who is calling.
Questions about Wessex Water’s numbers
What numbers can I call Wessex Water on?
Wessex Water publishes 2 numbers for the public to call. They are: 0345 600 4600 (Customer enquiries); 0345 600 3600 (Billing and account enquiries). Check the source page for each one before you call, as numbers and opening hours change.
Does Wessex Water publish a number on its own website that is not listed here? Suggest a number for Wessex Water.
Sources and checks
This page relies on:
Checked on 13 October 2026. Read how we build the directory. How we check our information. Spotted a mistake? Tell us and we will put it right.