Phone and broadband providers
Hyperoptic phone numbers
Edited by Richard BarkerChecked 13 October 2026
Hyperoptic publishes 5 numbers for you to call on its own website. We list each one with the page it is on (2 pages in all), a short quote from that page and the date we checked it.
Numbers to call Hyperoptic
What each line is for, as Hyperoptic describes it, with opening hours where it gives them.
- 0333 332 1111
You call them on this number
Residential customer support
Source: “Residential customers 0333 332 1111” (opens in a new tab). Checked 13 October 2026.
- 0333 332 1123
You call them on this number
Business customer support
Source: “Business customers 0333 332 1123” (opens in a new tab). Checked 13 October 2026.
- 0333 332 1138
You call them on this number
Home broadband orders (sales)
Hours: Monday to Saturday 8am to 8pm, Sunday 9am to 5pm
Source: “Available Monday to Saturday 8am-8pm and 9am-5pm on Sunday 0333 332 1138” (opens in a new tab). Checked 13 October 2026.
- 0333 332 1137
You call them on this number
Business orders (sales)
Hours: Monday to Friday 9am to 5pm
Source: “Business orders Available Monday to Friday 9am-5pm 0333 332 1137” (opens in a new tab). Checked 13 October 2026.
- 0333 332 1100
You call them on this number
Reporting a fault when you are offline
Source: “Please give us a call on 0333 332 1100” (opens in a new tab). Checked 13 October 2026.
How scams that copy phone and broadband providers work
UK Finance says criminals pose as communications providers and ask for remote access to "fix" a problem. The FCA says that once a scammer can see your screen, they can reach your online banking.
This could still be a scam call
Criminals can make their number look like a genuine one (this is called spoofing). If someone calls from this number and asks for money, bank details, a code or passwords, hang up. Then call Hyperoptic back on a number you've found yourself, such as the one on their own website or on a letter or bill from them.
Safe ways to check
- Hyperoptic's own contact page (opens in a new tab): Where this number is published.
- Report Fraud (opens in a new tab): Report fraud and cyber crime in England, Wales and Northern Ireland. In Scotland, call Police Scotland on 101.
- Forward scam texts to 7726 (opens in a new tab): It is free, and reports the message to your mobile provider.
- How number spoofing works: Why a genuine number on your screen does not prove who is calling.
Questions about Hyperoptic’s numbers
What numbers can I call Hyperoptic on?
Hyperoptic publishes 5 numbers for the public to call. They include: 0333 332 1111 (Residential customer support); 0333 332 1123 (Business customer support); 0333 332 1138 (Home broadband orders (sales)). Check the source page for each one before you call, as numbers and opening hours change.
Does Hyperoptic publish a number on its own website that is not listed here? Suggest a number for Hyperoptic.
Sources and checks
This page relies on:
- Hyperoptic: hyperoptic.com/support/contact-us
- Hyperoptic: hyperoptic.com/troubleshooter/troubleshoot-raise-a-ticket/
Checked on 13 October 2026. Read how we build the directory. How we check our information. Spotted a mistake? Tell us and we will put it right.