Banks and building societies
Principality Building Society phone numbers
Edited by Richard BarkerChecked 13 October 2026
Principality Building Society publishes 4 numbers for you to call on its own website. We list each one with the page it is on (1 page in all), a short quote from that page and the date we checked it.
Numbers to call Principality Building Society
What each line is for, as Principality Building Society describes it, with opening hours where it gives them.
- 0330 333 4000
You call them on this number
General enquiries
Source: “with your online account? Call us: 0330 333 4000” (opens in a new tab). Checked 13 October 2026.
- 0330 333 4002
You call them on this number
New mortgage enquiries
Source: “mortgage enquiries: Call a mortgage expert: 0330 333 4002” (opens in a new tab). Checked 13 October 2026.
- 0330 333 4020
You call them on this number
Mortgage payment worries or arrears
Source: “your mortgage or arrears: Call us: 0330 333 4020” (opens in a new tab). Checked 13 October 2026.
- 029 2038 2000
You call them on this number
Calls from abroad
Source: “If you're calling from abroad, you may wish to use +44 (0)29 2038 2000” (opens in a new tab). Checked 13 October 2026.
How scams that copy banks and building societies work
UK Finance describes the usual pattern: a caller says they are from your bank or the police, tells you there has been fraud on your account, and asks you to move your money to a "safe account". The criminal controls that account.
Stop Scams UK runs 159, which puts you through to your bank and cannot be spoofed. Hang up and call 159 or the number on the back of your card.
This could still be a scam call
Criminals can make their number look like a genuine one (this is called spoofing). If someone calls from this number and asks for money, bank details, a code or passwords, hang up. Then call Principality Building Society back on the number on the back of your card, or call 159, which connects you to your bank.
Safe ways to check
- Call 159 (opens in a new tab): Stop Scams UK runs 159, which connects you to your bank. It cannot be spoofed.
- Principality Building Society's own contact page (opens in a new tab): Where this number is published.
- Report Fraud (opens in a new tab): Report fraud and cyber crime in England, Wales and Northern Ireland. In Scotland, call Police Scotland on 101.
- Forward scam texts to 7726 (opens in a new tab): It is free, and reports the message to your mobile provider.
- How number spoofing works: Why a genuine number on your screen does not prove who is calling.
Questions about Principality Building Society’s numbers
What numbers can I call Principality Building Society on?
Principality Building Society publishes 4 numbers for the public to call. They include: 0330 333 4000 (General enquiries); 0330 333 4002 (New mortgage enquiries); 0330 333 4020 (Mortgage payment worries or arrears). Check the source page for each one before you call, as numbers and opening hours change.
Does Principality Building Society publish a number on its own website that is not listed here? Suggest a number for Principality Building Society.
Sources and checks
This page relies on:
Checked on 13 October 2026. Read how we build the directory. How we check our information. Spotted a mistake? Tell us and we will put it right.