Banks and building societies
Halifax phone numbers
Edited by Richard BarkerChecked 13 October 2026 to 14 October 2026
Halifax publishes 16 numbers for you to call on its own website. We list each one with the page it is on (1 page in all), a short quote from that page and the date we checked it.
Its published lines cover: Lost or stolen cards; Replacement debit cards; Replacement credit cards; Online Banking fraud; and 12 more.
We checked these pages on 13 October 2026 to 14 October 2026.
Numbers to call Halifax
What each line is for, as Halifax describes it, with opening hours where it gives them.
- 0800 015 1515
You call them on this number
Lost or stolen cards
Source: “lost or stolen, call us on 0800 015 1515” (opens in a new tab). Checked 13 October 2026.
- 0345 720 3040
You call them on this number
Replacement debit cards
Source: “replacement debit card, call us on 0345 720 3040” (opens in a new tab). Checked 13 October 2026.
- 0345 944 4555
You call them on this number
Replacement credit cards
Source: “replacement credit card, call us on 0345 944 4555” (opens in a new tab). Checked 13 October 2026.
- 0800 500 3914
You call them on this number
Online Banking fraud
Source: “Online Banking fraud Call us on 0800 500 3914” (opens in a new tab). Checked 13 October 2026.
- 0345 602 0000
You call them on this number
Online Banking helpdesk
Source: “For help with your Online Banking, call us on 0345 602 0000” (opens in a new tab). Checked 14 October 2026.
- 0345 982 5319
You call them on this number
International payments
Source: “and need help? Call us on 0345 982 5319” (opens in a new tab). Checked 13 October 2026.
- 0345 124 1400
You call them on this number
Reward current account helpline
Source: “General helpline - 0345 124 1400” (opens in a new tab). Checked 13 October 2026.
- 0333 202 7940
You call them on this number
Car finance, existing customers
Source: “an existing customer, call us on 0333 202 7940” (opens in a new tab). Checked 13 October 2026.
- 0345 727 3747
You call them on this number
General mortgage enquiries
Source: “general mortgage enquiries, call us on 0345 727 3747” (opens in a new tab). Checked 13 October 2026.
- 0345 604 7292
You call them on this number
Personal loans support
Source: “section Loans support Call us on 0345 604 7292” (opens in a new tab). Checked 13 October 2026.
- 0345 726 3646
You call them on this number
Savings and ISAs support
Source: “and ISAs support Call us on 0345 726 3646” (opens in a new tab). Checked 13 October 2026.
- 0800 015 0012
You call them on this number
Bereavement support
Source: “Call us on 0800 015 0012” (opens in a new tab). Checked 13 October 2026.
- 0800 072 9779
You call them on this number
Complaints
Source: “Call us on 0800 072 9779” (opens in a new tab). Checked 13 October 2026.
- 0808 145 0439
You call them on this number
Money worries: loans, credit cards or overdrafts
Source: “cards or overdrafts Call us on 0808 145 0439” (opens in a new tab). Checked 13 October 2026.
- 0800 023 2679
You call them on this number
Money worries: mortgages
Source: “Mortgages Call us on 0800 023 2679” (opens in a new tab). Checked 13 October 2026.
- 0345 722 5525
You call them on this number
Share dealing
Source: “enquiries and dealing, call us on 0345 722 5525” (opens in a new tab). Checked 13 October 2026.
How scams that copy banks and building societies work
UK Finance describes the usual pattern: a caller says they are from your bank or the police, tells you there has been fraud on your account, and asks you to move your money to a "safe account". The criminal controls that account.
Stop Scams UK runs 159, which puts you through to your bank and cannot be spoofed. Hang up and call 159 or the number on the back of your card.
This could still be a scam call
Criminals can make their number look like a genuine one (this is called spoofing). If someone calls from this number and asks for money, bank details, a code or passwords, hang up. Then call Halifax back on the number on the back of your card, or call 159, which connects you to your bank.
Safe ways to check
- Call 159 (opens in a new tab): Stop Scams UK runs 159, which connects you to your bank. It cannot be spoofed.
- Halifax's own contact page (opens in a new tab): Where this number is published.
- Report Fraud (opens in a new tab): Report fraud and cyber crime in England, Wales and Northern Ireland. In Scotland, call Police Scotland on 101.
- Forward scam texts to 7726 (opens in a new tab): It is free, and reports the message to your mobile provider.
- How number spoofing works: Why a genuine number on your screen does not prove who is calling.
Questions about Halifax’s numbers
What numbers can I call Halifax on?
Halifax publishes 16 numbers for the public to call. They include: 0800 015 1515 (Lost or stolen cards); 0345 720 3040 (Replacement debit cards); 0345 944 4555 (Replacement credit cards). Check the source page for each one before you call, as numbers and opening hours change.
Does Halifax publish a number on its own website that is not listed here? Suggest a number for Halifax.
Sources and checks
This page relies on:
Checked on 13 October 2026 to 14 October 2026. Read how we build the directory. How we check our information. Spotted a mistake? Tell us and we will put it right.