Couriers and delivery companies
DHL eCommerce UK (formerly DHL Parcel UK) phone numbers
Edited by Richard BarkerChecked 13 October 2026
DHL eCommerce UK (formerly DHL Parcel UK) publishes 1 number for you to call on its own website. We list each one with the page it is on (1 page in all), a short quote from that page and the date we checked it.
Numbers to call DHL eCommerce UK (formerly DHL Parcel UK)
What each line is for, as DHL eCommerce UK (formerly DHL Parcel UK) describes it, with opening hours where it gives them.
- 024 7693 7770
You call them on this number
Customer service for parcel deliveries
Source: “Read Our FAQs Call us on 02476937770” (opens in a new tab). Checked 13 October 2026.
How scams that copy couriers and delivery companies work
Ofcom says one of the most common scam texts copies a delivery company such as Royal Mail, DHL or Evri, claiming a parcel is waiting or a delivery fee is due. The link leads to a fake website or harmful software.
This could still be a scam call
Criminals can make their number look like a genuine one (this is called spoofing). If someone calls from this number and asks for money, bank details, a code or passwords, hang up. Then call DHL eCommerce UK (formerly DHL Parcel UK) back on a number you've found yourself, such as the one on their own website or on a letter or bill from them.
Safe ways to check
- DHL eCommerce UK (formerly DHL Parcel UK)'s own contact page (opens in a new tab): Where this number is published.
- Report Fraud (opens in a new tab): Report fraud and cyber crime in England, Wales and Northern Ireland. In Scotland, call Police Scotland on 101.
- Forward scam texts to 7726 (opens in a new tab): It is free, and reports the message to your mobile provider.
- How number spoofing works: Why a genuine number on your screen does not prove who is calling.
Questions about DHL eCommerce UK (formerly DHL Parcel UK)’s numbers
What numbers can I call DHL eCommerce UK (formerly DHL Parcel UK) on?
DHL eCommerce UK (formerly DHL Parcel UK) publishes 1 number for the public to call. They are: 024 7693 7770 (Customer service for parcel deliveries). Check the source page for each one before you call, as numbers and opening hours change.
Does DHL eCommerce UK (formerly DHL Parcel UK) publish a number on its own website that is not listed here? Suggest a number for DHL eCommerce UK (formerly DHL Parcel UK).
Sources and checks
This page relies on:
Checked on 13 October 2026. Read how we build the directory. How we check our information. Spotted a mistake? Tell us and we will put it right.