Water companies

Yorkshire Water phone numbers

Edited by Richard BarkerChecked 13 October 2026 to 14 October 2026

Yorkshire Water publishes 8 numbers for you to call on its own website. We list each one with the page it is on (3 pages in all), a short quote from that page and the date we checked it.

Contact Yorkshire Water How to check a call

Numbers to call Yorkshire Water

What each line is for, as Yorkshire Water describes it, with opening hours where it gives them.

0345 124 2424
You call them on this number
Customer service: billing, moving home, complaints, and no water or sewage problems
Hours: Billing: Monday to Friday 8am to 6pm, Saturday 9am to 5pm. Supply and sewage problems: 24 hours a day
Source: “Call us on 0345 1 24 24 24” (opens in a new tab). Checked 13 October 2026.
0345 124 7247
You call them on this number
Automated bill payment line
Hours: 24 hours a day, 7 days a week
Source: “Call our automated payment number on 0345 1 247 247” (opens in a new tab). Checked 13 October 2026.
0345 129 9299
You call them on this number
Support team for customers worried about paying their bill
Hours: Monday to Friday 8am to 6pm, Saturday 9am to 5pm
Source: “Give us a call on 0345 1 299 299” (opens in a new tab). Checked 13 October 2026.
0800 573 553
You call them on this number
Reporting a leak
Hours: 24 hours a day, 7 days a week
Source: “Call us on 0800 57 35 53 24 hours a day, Monday to Sunday” (opens in a new tab). Checked 13 October 2026.
0800 138 3484
You call them on this number
Reporting pollution in a river or other water course
Source: “spotted pollution in a water course, please call us on 0800 138 3484” (opens in a new tab). Checked 13 October 2026.
0800 138 7878
You call them on this number
Priority Services and extra help for customers with additional needs
Hours: 24 hours a day, 7 days a week
Source: “Call us on 0800 1 38 78 78” (opens in a new tab). Checked 13 October 2026.
01274 299220
You call them on this number
Smart meter upgrades, if Yorkshire Water is in your area but has not contacted you
Source: “haven’t heard from us, please call us on 01274 299220” (opens in a new tab). Checked 14 October 2026.
0345 125 2520
You call them on this number
Checking whether you have a smart water meter
Source: “give us a call on 0345 1 25 25 20” (opens in a new tab). Checked 14 October 2026.

How scams that copy water companies work

UK Finance says criminals pose as organisations such as utility companies, claiming you must settle a fine, pay a bill or return a refund paid by mistake. Check your account through the water company’s own website or the number on your bill.

Utility and energy scam calls

This could still be a scam call

Criminals can make their number look like a genuine one (this is called spoofing). If someone calls from this number and asks for money, bank details, a code or passwords, hang up. Then call Yorkshire Water back on a number you've found yourself, such as the one on their own website or on a letter or bill from them.

Safe ways to check

Yorkshire Water's own contact page (opens in a new tab): Where this number is published.
Report Fraud (opens in a new tab): Report fraud and cyber crime in England, Wales and Northern Ireland. In Scotland, call Police Scotland on 101.
Forward scam texts to 7726 (opens in a new tab): It is free, and reports the message to your mobile provider.
How number spoofing works: Why a genuine number on your screen does not prove who is calling.

Questions about Yorkshire Water’s numbers

What numbers can I call Yorkshire Water on?

Yorkshire Water publishes 8 numbers for the public to call. They include: 0345 124 2424 (Customer service: billing, moving home, complaints, and no water or sewage problems); 0345 124 7247 (Automated bill payment line); 0345 129 9299 (Support team for customers worried about paying their bill). Check the source page for each one before you call, as numbers and opening hours change.

Does Yorkshire Water publish a number on its own website that is not listed here? Suggest a number for Yorkshire Water.

Sources and checks

This page relies on:

Checked on 13 October 2026 to 14 October 2026. Read how we build the directory. How we check our information. Spotted a mistake? Tell us and we will put it right.