Water companies
South Staffs Water phone numbers
Edited by Richard BarkerChecked 14 October 2026
South Staffs Water publishes 3 numbers for you to call on its own website. We list each one with the page it is on (1 page in all), a short quote from that page and the date we checked it.
Numbers to call South Staffs Water
What each line is for, as South Staffs Water describes it, with opening hours where it gives them.
- 0345 607 0456
You call them on this number
Billing and account enquiries, complaints
Hours: Monday to Friday 8am to 6pm and Saturday 8am to 1pm
Source: “Call us Billing & Account Line 0345 60 70 456” (opens in a new tab). Checked 14 October 2026.
- 0800 093 0610
You call them on this number
Difficulty paying (freephone)
Source: “Difficulty Paying? (Freephone) 0800 09 30 610” (opens in a new tab). Checked 14 October 2026.
- 0800 389 1011
You call them on this number
Emergencies (24 hours)
Source: “Emergencies (Freephone 24/7) 0800 389 10 11” (opens in a new tab). Checked 14 October 2026.
How scams that copy water companies work
UK Finance says criminals pose as organisations such as utility companies, claiming you must settle a fine, pay a bill or return a refund paid by mistake. Check your account through the water company’s own website or the number on your bill.
This could still be a scam call
Criminals can make their number look like a genuine one (this is called spoofing). If someone calls from this number and asks for money, bank details, a code or passwords, hang up. Then call South Staffs Water back on a number you've found yourself, such as the one on their own website or on a letter or bill from them.
Safe ways to check
- South Staffs Water's own contact page (opens in a new tab): Where this number is published.
- Report Fraud (opens in a new tab): Report fraud and cyber crime in England, Wales and Northern Ireland. In Scotland, call Police Scotland on 101.
- Forward scam texts to 7726 (opens in a new tab): It is free, and reports the message to your mobile provider.
- How number spoofing works: Why a genuine number on your screen does not prove who is calling.
Questions about South Staffs Water’s numbers
What numbers can I call South Staffs Water on?
South Staffs Water publishes 3 numbers for the public to call. They are: 0345 607 0456 (Billing and account enquiries, complaints); 0800 093 0610 (Difficulty paying (freephone)); 0800 389 1011 (Emergencies (24 hours)). Check the source page for each one before you call, as numbers and opening hours change.
Does South Staffs Water publish a number on its own website that is not listed here? Suggest a number for South Staffs Water.
Sources and checks
This page relies on:
Checked on 14 October 2026. Read how we build the directory. How we check our information. Spotted a mistake? Tell us and we will put it right.