Banks and building societies

Royal Bank of Scotland phone numbers

Edited by Richard BarkerChecked 13 October 2026

Royal Bank of Scotland publishes 9 numbers for you to call on its own website. We list each one with the page it is on (2 pages in all), a short quote from that page and the date we checked it.

Contact Royal Bank of Scotland How to check a call

Numbers to call Royal Bank of Scotland

What each line is for, as Royal Bank of Scotland describes it, with opening hours where it gives them.

0345 742 4365
You call them on this number
Report fraud if you shared security or card details during a call (24 hours)
Source: “call, please contact us immediately on 03457 424 365” (opens in a new tab). Checked 13 October 2026.
0345 724 2424
You call them on this number
Personal bank account fraud; also listed for general loan or overdraft queries
Source: “Personal bank account and Travel account 03457 242424” (opens in a new tab). Checked 13 October 2026.
0370 907 0010
You call them on this number
General credit card enquiries
Source: “card queries General Credit Card enquires: 0370 907 0010” (opens in a new tab). Checked 13 October 2026.
0345 788 8444
You call them on this number
Number to call back if Royal Bank of Scotland has asked you to contact it
Source: “Call us back UK: 0345 788 8444” (opens in a new tab). Checked 13 October 2026.
0370 600 0459
You call them on this number
Lost or stolen cards and cheque books
Source: “stolen cards and cheque books UK: 0370 600 0459” (opens in a new tab). Checked 13 October 2026.
0345 600 2230
You call them on this number
Business account fraud
Source: “financially, you can call us on: 0345 600 2230” (opens in a new tab). Checked 13 October 2026.
0800 161 5153
You call them on this number
Credit card account fraud
Source: “Credit Card account fraud UK: 0800 161 5153” (opens in a new tab). Checked 13 October 2026.
0800 056 0567
You call them on this number
Mortgages
Source: “Call us on 0800 056 0567” (opens in a new tab). Checked 13 October 2026.
0333 202 3332
You call them on this number
Premier banking manager
Source: “Premier banking manager UK: 0333 202 3332” (opens in a new tab). Checked 13 October 2026.

What Royal Bank of Scotland says it will never ask for

“never ask for your full PIN, full password and card reader codes” (source (opens in a new tab))

How scams that copy banks and building societies work

UK Finance describes the usual pattern: a caller says they are from your bank or the police, tells you there has been fraud on your account, and asks you to move your money to a "safe account". The criminal controls that account.

Stop Scams UK runs 159, which puts you through to your bank and cannot be spoofed. Hang up and call 159 or the number on the back of your card.

This could still be a scam call

Criminals can make their number look like a genuine one (this is called spoofing). If someone calls from this number and asks for money, bank details, a code or passwords, hang up. Then call Royal Bank of Scotland back on the number on the back of your card, or call 159, which connects you to your bank.

Safe ways to check

Call 159 (opens in a new tab): Stop Scams UK runs 159, which connects you to your bank. It cannot be spoofed.
Royal Bank of Scotland's own contact page (opens in a new tab): Where this number is published.
Report Fraud (opens in a new tab): Report fraud and cyber crime in England, Wales and Northern Ireland. In Scotland, call Police Scotland on 101.
Forward scam texts to 7726 (opens in a new tab): It is free, and reports the message to your mobile provider.
How number spoofing works: Why a genuine number on your screen does not prove who is calling.

Questions about Royal Bank of Scotland’s numbers

What numbers can I call Royal Bank of Scotland on?

Royal Bank of Scotland publishes 9 numbers for the public to call. They include: 0345 742 4365 (Report fraud if you shared security or card details during a call (24 hours)); 0345 724 2424 (Personal bank account fraud; also listed for general loan or overdraft queries); 0370 907 0010 (General credit card enquiries). Check the source page for each one before you call, as numbers and opening hours change.

What does Royal Bank of Scotland say it will never ask for?

Royal Bank of Scotland's own website says: "never ask for your full PIN, full password and card reader codes". If a caller asks for these things, hang up.

Does Royal Bank of Scotland publish a number on its own website that is not listed here? Suggest a number for Royal Bank of Scotland.

Sources and checks

This page relies on:

Checked on 13 October 2026. Read how we build the directory. How we check our information. Spotted a mistake? Tell us and we will put it right.