Banks and building societies
Co-operative Bank phone numbers
Edited by Richard BarkerChecked 13 October 2026
Co-operative Bank publishes 4 numbers for you to call on its own website. We list each one with the page it is on (1 page in all), a short quote from that page and the date we checked it.
Numbers to call Co-operative Bank
What each line is for, as Co-operative Bank describes it, with opening hours where it gives them.
- 0345 721 2212
You call them on this number
Fraud or unusual activity: current accounts and savings (24 hours)
Source: “You can also call us on: 03457 212 212” (opens in a new tab). Checked 13 October 2026.
- 0345 600 6000
You call them on this number
Fraud or unusual activity: credit cards (24 hours)
Source: “Call charges Call us on: 0345 600 6000” (opens in a new tab). Checked 13 October 2026.
- 0800 028 8288
You call them on this number
Mortgage copy statements
Source: “a mortgage, please call us on: 08000 288 288” (opens in a new tab). Checked 13 October 2026.
- 0344 249 9981
You call them on this number
Mobile phone insurance for Everyday Extra and Privilege accounts
Source: “Privilege / Privilege Premier call: 0344 249 9981” (opens in a new tab). Checked 13 October 2026.
How scams that copy banks and building societies work
UK Finance describes the usual pattern: a caller says they are from your bank or the police, tells you there has been fraud on your account, and asks you to move your money to a "safe account". The criminal controls that account.
Stop Scams UK runs 159, which puts you through to your bank and cannot be spoofed. Hang up and call 159 or the number on the back of your card.
This could still be a scam call
Criminals can make their number look like a genuine one (this is called spoofing). If someone calls from this number and asks for money, bank details, a code or passwords, hang up. Then call Co-operative Bank back on the number on the back of your card, or call 159, which connects you to your bank.
Safe ways to check
- Call 159 (opens in a new tab): Stop Scams UK runs 159, which connects you to your bank. It cannot be spoofed.
- Co-operative Bank's own contact page (opens in a new tab): Where this number is published.
- Report Fraud (opens in a new tab): Report fraud and cyber crime in England, Wales and Northern Ireland. In Scotland, call Police Scotland on 101.
- Forward scam texts to 7726 (opens in a new tab): It is free, and reports the message to your mobile provider.
- How number spoofing works: Why a genuine number on your screen does not prove who is calling.
Questions about Co-operative Bank’s numbers
What numbers can I call Co-operative Bank on?
Co-operative Bank publishes 4 numbers for the public to call. They include: 0345 721 2212 (Fraud or unusual activity: current accounts and savings (24 hours)); 0345 600 6000 (Fraud or unusual activity: credit cards (24 hours)); 0800 028 8288 (Mortgage copy statements). Check the source page for each one before you call, as numbers and opening hours change.
Does Co-operative Bank publish a number on its own website that is not listed here? Suggest a number for Co-operative Bank.
Sources and checks
This page relies on:
Checked on 13 October 2026. Read how we build the directory. How we check our information. Spotted a mistake? Tell us and we will put it right.