UK Phone Scam Trends 2026

Community-reported data updated in real time. Data for July 2026.

Key figures: UK phone fraud 2025–2026

50%
of UK mobile users received a suspicious message
Nov 2024–Feb 2025 · Ofcom
100m
suspicious texts reported to 7726
Year to April 2025 · NCSC / mobile networks
+1,210%
increase in AI-assisted scams
2025 vs 2024 · Industry reports
+442%
rise in deepfake vishing
H1 to H2 2024 · Pindrop Security
3 secs
of audio needed to clone a voice with 85% accuracy
2025 · NCSC
£85,000
maximum mandatory bank reimbursement for APP fraud
From Oct 2024 · PSR

What's new in 2026

Organised Crime Comms unit launches April 2026

The new Ofcom-led Organised Crime Communications (OCC) unit begins operations in April 2026, with powers to identify and disconnect phone numbers and networks used for mass fraud.

AI voice cloning is now mainstream

Tools that can clone a voice from as few as 3 seconds of audio are freely available. Scam calls that sound exactly like a family member or colleague are no longer rare. They are common..

Deepfake video calls reaching businesses

Fraudsters are staging live video calls using AI-generated faces of executives to authorise wire transfers. A UK engineering firm lost £25 million in a single deepfake call in 2024.

New Ofcom rules on number authentication

From 2025–2026, Ofcom requires telecoms providers to implement CLI (Caller Line Identification) authentication, making it harder to spoof UK numbers, though overseas-originating calls remain a challenge.

Most reported call types: last 30 days

Spam
35 reports
Sales
9 reports
Nuisance
9 reports
Silent
2 reports
Debt
2 reports
Safe
1 report

Top reported numbers: last 30 days

#NumberReportsType
10191 20917403Spam
201604 4237393Spam
301132 0744603Nuisance
407711 9923362Spam
501158 2384802Spam
60870 11618202Sales
7020 8073 16211Nuisance
807307 7108161Spam
901163 5037651Sales
1007309 5751041Spam

What callers are saying

Excerpts from recent community reports.

PPI scam claiming I'm entitled to refund and wanted to send someone to my house to verify my ID but once I started asking question the caller became abusive

Robo fraud call claiming to be from Visa fraud protection, on a mobile located at fraud geographical central???? Noooo don’t believe that. Block it.

Amazon wanting to delete a non existent iphone order in my account

Third of three persistent numbers keep calling on my landline claiming to be energy advisor and asking personal information.

Second of three persistent numbers keep calling on my landline claiming to be energy advisor and asking personal information.

First of three persistent numbers keep calling on my landline claiming to be energy advisor and asking personal information.

Browse by scam type

How scammers find your number

Data breaches

Millions of UK phone numbers have been exposed in data breaches at retailers, healthcare providers and online services. These lists are sold on criminal marketplaces.

Sequential dialling

Automated systems call numbers in sequence, covering every number in a geographic range, without needing any prior information about you.

Social media

Numbers posted publicly or used to sign up to apps are harvested by data brokers and sold. Scammers also scrape profiles for voice and video material for AI cloning.

Directory listings

Older directory listings, voter roll extracts and Companies House filings can expose numbers that have not changed in years.

Where to get help

Dial 159The Stop Scams UK banking fraud hotline. Connects you directly to your bank's fraud team. Works with all major UK banks..
Action FraudReport fraud at reportfraud.police.uk or call 0300 123 2040 (Mon–Fri, 8am–8pm). You'll receive a crime reference number.
Forward texts to 7726Report suspicious texts to your mobile provider for free. Works on all UK networks.. Spells SPAM on a keypad.
Victim SupportFree, confidential support for fraud victims at victimsupport.org.uk or freephone 116 006.
Age UK helplineFree advice for older people: 0800 055 6112 (Mon–Fri, 8am–7pm).

Latest government action

April 2026

Ofcom OCC unit launches

New unit with powers to identify and disconnect networks used for mass scam calling.

October 2024

Mandatory APP reimbursement

PSR requires banks to reimburse victims of authorised push payment fraud up to £85,000 within 5 business days.

December 2025

Action Fraud replaced by reportfraud.police.uk

New National Fraud Reporting Centre launched for online fraud reporting.

2025

Ofcom CLI authentication rules

New rules requiring telecoms providers to authenticate Caller Line Identification, reducing the ease of number spoofing.

Monthly reports

UK scam statistics · What to do if scammed · Report a scam number · Scams targeting older people