Couriers and delivery companies
DHL Express UK phone numbers
Edited by Richard BarkerChecked 13 October 2026
DHL Express UK publishes 2 numbers for you to call on its own website. We list each one with the page it is on (1 page in all), a short quote from that page and the date we checked it.
Numbers to call DHL Express UK
What each line is for, as DHL Express UK describes it, with opening hours where it gives them.
- 0344 248 0012
You call them on this number
Customer service for private individuals
Source: “customers 0844 248 0844* Private individuals 0344 248 0012” (opens in a new tab). Checked 13 October 2026.
- 0844 248 0844
You call them on this number
Customer service for business customers
Source: “- Outside of UK Business customers 0844 248 0844” (opens in a new tab). Checked 13 October 2026.
How scams that copy couriers and delivery companies work
Ofcom says one of the most common scam texts copies a delivery company such as Royal Mail, DHL or Evri, claiming a parcel is waiting or a delivery fee is due. The link leads to a fake website or harmful software.
This could still be a scam call
Criminals can make their number look like a genuine one (this is called spoofing). If someone calls from this number and asks for money, bank details, a code or passwords, hang up. Then call DHL Express UK back on a number you've found yourself, such as the one on their own website or on a letter or bill from them.
Safe ways to check
- DHL Express UK's own contact page (opens in a new tab): Where this number is published.
- Report Fraud (opens in a new tab): Report fraud and cyber crime in England, Wales and Northern Ireland. In Scotland, call Police Scotland on 101.
- Forward scam texts to 7726 (opens in a new tab): It is free, and reports the message to your mobile provider.
- How number spoofing works: Why a genuine number on your screen does not prove who is calling.
Questions about DHL Express UK’s numbers
What numbers can I call DHL Express UK on?
DHL Express UK publishes 2 numbers for the public to call. They are: 0344 248 0012 (Customer service for private individuals); 0844 248 0844 (Customer service for business customers). Check the source page for each one before you call, as numbers and opening hours change.
Does DHL Express UK publish a number on its own website that is not listed here? Suggest a number for DHL Express UK.
Sources and checks
This page relies on:
Checked on 13 October 2026. Read how we build the directory. How we check our information. Spotted a mistake? Tell us and we will put it right.