Debt collection agencies
PRA Group UK phone numbers
Edited by Richard BarkerChecked 13 October 2026
PRA Group UK publishes 2 numbers for you to call on its own website. We list each one with the page it is on (1 page in all), a short quote from that page and the date we checked it.
Its published lines cover: Customer phone line; Text-only SMS number.
We checked these pages on 13 October 2026.
Numbers to call PRA Group UK
What each line is for, as PRA Group UK describes it, with opening hours where it gives them.
- 0808 196 5550
You call them on this number
Customer phone line
Source: “Call us 0808 196 5550” (opens in a new tab). Checked 13 October 2026.
- 07860 094994
You call them on this number
Text-only SMS number
Source: “8am - 2pm SMS 07860 094994” (opens in a new tab). Checked 13 October 2026.
How scams that copy debt collection agencies work
A call about a debt you do not recognise can be a scam, and a genuine collector can be copied. Do not pay by bank transfer to someone who called you. Contact the firm on a number from its own website, or from a letter you can check against that website.
Ofcom says scammers can fake the number that appears on your phone, which is called spoofing, and that they imitate UK numbers to look like a trusted person or organisation. Knowing details about you does not make a caller genuine.
This could still be a scam call
Criminals can make their number look like a genuine one (this is called spoofing). If someone calls from this number and asks for money, bank details, a code or passwords, hang up. Then call PRA Group UK back on a number you've found yourself, such as the one on their own website or on a letter or bill from them.
Safe ways to check
- PRA Group UK's own contact page (opens in a new tab): Where this number is published.
- Report Fraud (opens in a new tab): Report fraud and cyber crime in England, Wales and Northern Ireland. In Scotland, call Police Scotland on 101.
- Forward scam texts to 7726 (opens in a new tab): It is free, and reports the message to your mobile provider.
- How number spoofing works: Why a genuine number on your screen does not prove who is calling.
Questions about PRA Group UK’s numbers
What numbers can I call PRA Group UK on?
PRA Group UK publishes 2 numbers for the public to call. They are: 0808 196 5550 (Customer phone line); 07860 094994 (Text-only SMS number). Check the source page for each one before you call, as numbers and opening hours change.
Does PRA Group UK publish a number on its own website that is not listed here? Suggest a number for PRA Group UK.
Sources and checks
This page relies on:
Checked on 13 October 2026. Read how we build the directory. How we check our information. Spotted a mistake? Tell us and we will put it right.