Official numbers
Energy suppliers and networks: official phone numbers
Numbers that energy suppliers and network operators publish on their own websites, including emergency and power cut lines.
173 numbers from 34 organisations, checked 13 October 2026 to 14 October 2026.
Organisations
- British Gas
6 numbers
- Budget Energy
1 number
- Cadent Gas
3 numbers
- Calisen
1 number
- Calor Gas
2 numbers
- Click Energy
1 number
- E.ON Next
3 numbers
- Ecotricity
8 numbers
- EDF
62 numbers, including 56 it says it calls from
- Electricity North West
1 number
- Energy Networks Association (105 power cut line)
1 number
- firmus energy
2 numbers
- Flogas
2 numbers
- Good Energy
6 numbers
- National Grid Electricity Distribution
2 numbers
- NIE Networks
1 number
- Northern Gas Networks
2 numbers
- Northern Powergrid
5 numbers
- Octopus Energy
3 numbers
- OVO Energy
2 numbers
- Phoenix Energy (Northern Ireland)
2 numbers
- Power NI
2 numbers
- Sainsbury's Energy
1 number
- ScottishPower
4 numbers
- SGN
3 numbers
- SMS (Smart Metering Systems)
12 numbers, including 1 it says it calls from
- So Energy
1 number
- SP Energy Networks
10 numbers
- SSE Airtricity
5 numbers
- SSEN (Scottish and Southern Electricity Networks)
4 numbers
- UK Power Networks
7 numbers
- Utilita Energy
3 numbers
- Utility Warehouse
1 number
- Wales & West Utilities
4 numbers
Numbers they say they call from
Each organisation lists these on its own website. A caller can still fake one.
- 0333 009 7062
They may call you from this number
EDF
Customer services calls
Source: “0333 009 7062 0333 009 6998 0191 543 3506” (opens in a new tab). Checked 14 October 2026.
- 0333 009 6998
They may call you from this number
EDF
Customer services calls
Source: “0333 009 6998 0191 543 3506 0800 056 2422” (opens in a new tab). Checked 14 October 2026.
- 0191 543 3506
They may call you from this number
EDF
Customer services calls
Source: “0191 543 3506 0800 056 2422 0800 056 1014” (opens in a new tab). Checked 14 October 2026.
- 0800 056 2422
They may call you from this number
EDF
Customer services calls
Source: “0800 056 2422 0800 056 1014 0115 718 0236” (opens in a new tab). Checked 14 October 2026.
- 0800 056 1014
They may call you from this number
EDF
Customer services calls
Source: “0800 056 1014 0115 718 0236 0191 751 0365” (opens in a new tab). Checked 14 October 2026.
- 0115 718 0236
They may call you from this number
EDF
Customer services calls
Source: “0115 718 0236 0191 751 0365 0333 009 7118” (opens in a new tab). Checked 14 October 2026.
- 0191 751 0365
They may call you from this number
EDF
Customer services calls
Source: “0191 751 0365 0333 009 7118 0333 006 9950 EDF customer services” (opens in a new tab). Checked 14 October 2026.
- 0333 009 7118
They may call you from this number
EDF
Customer services calls
Source: “0333 009 7118 0333 006 9950 EDF customer services” (opens in a new tab). Checked 14 October 2026.
- 0800 090 3940
They may call you from this number
EDF
Payment and debt collection calls
Source: “0800 090 3940 0800 090 3944 0800 090 3948” (opens in a new tab). Checked 14 October 2026.
- 0800 090 3944
They may call you from this number
EDF
Payment and debt collection calls
Source: “0800 090 3944 0800 090 3948 0800 090 3949” (opens in a new tab). Checked 14 October 2026.
- 0800 090 3948
They may call you from this number
EDF
Payment and debt collection calls
Source: “0800 090 3948 0800 090 3949 0800 090 3386” (opens in a new tab). Checked 14 October 2026.
- 0800 090 3949
They may call you from this number
EDF
Payment and debt collection calls
Source: “0800 090 3949 0800 090 3386 0800 090 3637” (opens in a new tab). Checked 14 October 2026.
- 0800 090 3386
They may call you from this number
EDF
Payment and debt collection calls
Source: “0800 090 3386 0800 090 3637 0800 084 3915” (opens in a new tab). Checked 14 October 2026.
- 0800 090 3637
They may call you from this number
EDF
Payment and debt collection calls
Source: “0800 090 3637 0800 084 3915 0800 084 3916” (opens in a new tab). Checked 14 October 2026.
- 0800 084 3915
They may call you from this number
EDF
Payment and debt collection calls
Source: “0800 084 3915 0800 084 3916 0191 543 3403” (opens in a new tab). Checked 14 October 2026.
- 0800 084 3916
They may call you from this number
EDF
Payment and debt collection calls
Source: “0800 084 3916 0191 543 3403 0800 047 2801” (opens in a new tab). Checked 14 October 2026.
- 0191 543 3403
They may call you from this number
EDF
Payment and debt collection calls
Source: “0191 543 3403 0800 047 2801 0800 047 2802” (opens in a new tab). Checked 14 October 2026.
- 0800 047 2801
They may call you from this number
EDF
Payment and debt collection calls
Source: “0800 047 2801 0800 047 2802 0800 047 2803” (opens in a new tab). Checked 14 October 2026.
- 0800 047 2802
They may call you from this number
EDF
Payment and debt collection calls
Source: “0800 047 2802 0800 047 2803 0800 047 2804” (opens in a new tab). Checked 14 October 2026.
- 0800 047 2803
They may call you from this number
EDF
Payment and debt collection calls
Source: “0800 047 2803 0800 047 2804 0800 047 2805” (opens in a new tab). Checked 14 October 2026.
- 0800 047 2804
They may call you from this number
EDF
Payment and debt collection calls
Source: “0800 047 2804 0800 047 2805 0333 009 6998” (opens in a new tab). Checked 14 October 2026.
- 0800 047 2805
They may call you from this number
EDF
Payment and debt collection calls
Source: “0800 047 2805 0333 009 6998 0191 751 0365” (opens in a new tab). Checked 14 October 2026.
- 0333 188 6730
They may call you from this number
EDF
Payment and debt collection calls
Source: “0333 188 6730 0203 966 9799 0124 250 8620” (opens in a new tab). Checked 14 October 2026.
- 020 3966 9799
They may call you from this number
EDF
Payment and debt collection calls
Source: “0203 966 9799 0124 250 8620 0204 601 9795” (opens in a new tab). Checked 14 October 2026.
- 01242 508620
They may call you from this number
EDF
Payment and debt collection calls
Source: “0124 250 8620 0204 601 9795 0204 601 9796 EDF revenue collection” (opens in a new tab). Checked 14 October 2026.
- 020 4601 9795
They may call you from this number
EDF
Payment and debt collection calls
Source: “0204 601 9795 0204 601 9796 EDF revenue collection” (opens in a new tab). Checked 14 October 2026.
- 020 4601 9796
They may call you from this number
EDF
Payment and debt collection calls
Source: “0204 601 9796 EDF revenue collection” (opens in a new tab). Checked 14 October 2026.
- 0191 751 0629
They may call you from this number
EDF
Sales calls
Source: “0191 751 0629 0191 671 9436 0133 249 7340” (opens in a new tab). Checked 14 October 2026.
- 0191 671 9436
They may call you from this number
EDF
Sales calls
Source: “0191 671 9436 0133 249 7340 0133 521 2806 EDF sales enquiries” (opens in a new tab). Checked 14 October 2026.
- 01332 497340
They may call you from this number
EDF
Sales calls
Source: “0133 249 7340 0133 521 2806 EDF sales enquiries” (opens in a new tab). Checked 14 October 2026.
- 01335 212806
They may call you from this number
EDF
Sales calls
Source: “0133 521 2806 EDF sales enquiries” (opens in a new tab). Checked 14 October 2026.
- 020 4632 2104
They may call you from this number
EDF
Smart meter installation appointment calls
Source: “0204 632 2104 0330 808 8910 0788 887 1693” (opens in a new tab). Checked 14 October 2026.
- 0330 808 8910
They may call you from this number
EDF
Smart meter installation appointment calls
Source: “0330 808 8910 0788 887 1693 0161 850 7564 EDF smart meter install appointments” (opens in a new tab). Checked 14 October 2026.
- 07888 871693
They may call you from this number
EDF
Smart meter installation appointment calls
Source: “0788 887 1693 0161 850 7564 EDF smart meter install appointments” (opens in a new tab). Checked 14 October 2026.
- 0161 850 7564
They may call you from this number
EDF
Smart meter installation appointment calls
Source: “0161 850 7564 EDF smart meter install appointments” (opens in a new tab). Checked 14 October 2026.
- 0161 850 7566
They may call you from this number
EDF
Smart meter appointment cancellation calls
Source: “0161 850 7566 EDF smart meter install appointment cancellations” (opens in a new tab). Checked 14 October 2026.
- 0808 258 4203
They may call you from this number
EDF
Smart pay as you go meter appointment calls
Source: “0808 258 4203 0788 886 3053 EDF smart pay-as-you-go meter appointments” (opens in a new tab). Checked 14 October 2026.
- 07888 863053
They may call you from this number
EDF
Smart pay as you go meter appointment calls
Source: “0788 886 3053 EDF smart pay-as-you-go meter appointments” (opens in a new tab). Checked 14 October 2026.
- 0191 543 3405
They may call you from this number
EDF
Smart meter query calls
Source: “0191 543 3405 EDF smart meter queries” (opens in a new tab). Checked 14 October 2026.
- 0191 543 3404
They may call you from this number
EDF
Meter reading calls
Source: “0191 543 3404 EDF meter reading” (opens in a new tab). Checked 14 October 2026.
The rest are on each organisation’s page above.
How scams that copy energy suppliers and networks work
UK Finance says criminals pose as organisations such as utility companies, claiming you must settle a fine, pay a bill or return a refund paid by mistake. Ofgem warns that scammers may contact you by phone, text, email, social media or at your door, pretending to be from Ofgem or an energy company.
Sources and checks
This page relies on:
- britishgas.co.uk/priority-service-register
- britishgas.co.uk/help-and-support/struggling-to-pay/what-happens-if-i-dont-pay
- budgetenergy.co.uk/support/contact-us/
- cadentgas.com/contactus
- calisen.com/
- calor.co.uk/contact
- calor.co.uk/safety
- clickenergyni.com/
- eonnext.com/contact
- ecotricity.co.uk/support
- ecotricity.co.uk/support/complaints
- ecotricity.co.uk/support/power-cuts-and-gas-leaks
Checked on 13 October 2026 to 14 October 2026. Read how we build the directory. How we check our information. Spotted a mistake? Tell us and we will put it right.