Insurers and breakdown cover

1st Central phone numbers

Edited by Richard BarkerChecked 14 October 2026

1st Central publishes 5 numbers for you to call on its own website. We list each one with the page it is on (2 pages in all), a short quote from that page and the date we checked it.

Contact 1st Central How to check a call

Numbers to call 1st Central

What each line is for, as 1st Central describes it, with opening hours where it gives them.

0333 043 2085
You call them on this number
Car insurance sales, renewals, changes and payments
Source: “You can contact 1st Central on 0333 043 2085 or web chat” (opens in a new tab). Checked 14 October 2026.
0333 043 2011
You call them on this number
New car insurance claims (24 hours)
Source: “just give us a call on 0333 043 2011.” (opens in a new tab). Checked 14 October 2026.
0333 043 2001
You call them on this number
Home insurance customer services
Source: “Home Customer Services and Sales team, you can reach them on 0333 043 2001” (opens in a new tab). Checked 14 October 2026.
0333 043 2034
You call them on this number
New home insurance claims (24 hours)
Source: “you can call the Home Claims team on 0333 043 2034.” (opens in a new tab). Checked 14 October 2026.
0333 043 2077
You call them on this number
Complaints
Source: “They can be reached directly on 0333 043 2077” (opens in a new tab). Checked 14 October 2026.

How scams that copy insurers and breakdown cover work

Age UK describes calls about a car accident you have supposedly had, saying you may be entitled to compensation. If you have had an accident, it says to call your own insurer on the number on your policy.

Accident claim cold calls

This could still be a scam call

Criminals can make their number look like a genuine one (this is called spoofing). If someone calls from this number and asks for money, bank details, a code or passwords, hang up. Then call 1st Central back on a number you've found yourself, such as the one on their own website or on a letter or bill from them.

Safe ways to check

1st Central's own contact page (opens in a new tab): Where this number is published.
Report Fraud (opens in a new tab): Report fraud and cyber crime in England, Wales and Northern Ireland. In Scotland, call Police Scotland on 101.
Forward scam texts to 7726 (opens in a new tab): It is free, and reports the message to your mobile provider.
How number spoofing works: Why a genuine number on your screen does not prove who is calling.

Questions about 1st Central’s numbers

What numbers can I call 1st Central on?

1st Central publishes 5 numbers for the public to call. They include: 0333 043 2085 (Car insurance sales, renewals, changes and payments); 0333 043 2011 (New car insurance claims (24 hours)); 0333 043 2001 (Home insurance customer services). Check the source page for each one before you call, as numbers and opening hours change.

Does 1st Central publish a number on its own website that is not listed here? Suggest a number for 1st Central.

Sources and checks

This page relies on:

Checked on 14 October 2026. Read how we build the directory. How we check our information. Spotted a mistake? Tell us and we will put it right.