Energy suppliers and networks

SP Energy Networks phone numbers

Edited by Richard BarkerChecked 13 October 2026

SP Energy Networks publishes 10 numbers for you to call on its own website. We list each one with the page it is on (2 pages in all), a short quote from that page and the date we checked it.

Contact SP Energy Networks How to check a call

Numbers to call SP Energy Networks

What each line is for, as SP Energy Networks describes it, with opening hours where it gives them.

0800 092 9290
You call them on this number
Power cuts and emergencies, Central and Southern Scotland
Source: “Central & Southern Scotland Telephone: 0800 092 9290” (opens in a new tab). Checked 13 October 2026.
0800 001 5400
You call them on this number
Power cuts and emergencies, Cheshire, Merseyside, North Wales and North Shropshire
Source: “Wales & N.Shropshire Telephone: 0800 001 5400” (opens in a new tab). Checked 13 October 2026.
0330 101 0444
You call them on this number
Customer Resolution team
Source: “Wales & N.Shropshire 0330 10 10 444” (opens in a new tab). Checked 13 October 2026.
0330 101 0167
You call them on this number
Priority Services Register
Source: “call one of the team on 0330 10 10 167” (opens in a new tab). Checked 13 October 2026.
0330 101 0222
You call them on this number
Emergency disconnections, Central and Southern Scotland
Source: “*0330 1010 222” (opens in a new tab). Checked 13 October 2026.
0330 101 0400
You call them on this number
Emergency disconnections, Cheshire, Merseyside, North Wales and North Shropshire
Source: “*0330 1010 400” (opens in a new tab). Checked 13 October 2026.
0800 389 1785
You call them on this number
New connections, Central and Southern Scotland
Source: “0800 389 1785” (opens in a new tab). Checked 13 October 2026.
0800 389 1783
You call them on this number
New connections, Cheshire, Merseyside, North Wales and North Shropshire
Source: “0800 389 1783” (opens in a new tab). Checked 13 October 2026.
0800 731 1888
You call them on this number
Calls through the Relay UK app
Source: “Via Relay UK App” (opens in a new tab). Checked 13 October 2026.
0800 500 888
You call them on this number
Textphone
Source: “080 0500 888” (opens in a new tab). Checked 13 October 2026.

How scams that copy energy suppliers and networks work

UK Finance says criminals pose as organisations such as utility companies, claiming you must settle a fine, pay a bill or return a refund paid by mistake. Ofgem warns that scammers may contact you by phone, text, email, social media or at your door, pretending to be from Ofgem or an energy company.

Energy scam calls

This could still be a scam call

Criminals can make their number look like a genuine one (this is called spoofing). If someone calls from this number and asks for money, bank details, a code or passwords, hang up. Then call SP Energy Networks back on a number you've found yourself, such as the one on their own website or on a letter or bill from them.

Safe ways to check

SP Energy Networks's own contact page (opens in a new tab): Where this number is published.
Report Fraud (opens in a new tab): Report fraud and cyber crime in England, Wales and Northern Ireland. In Scotland, call Police Scotland on 101.
Forward scam texts to 7726 (opens in a new tab): It is free, and reports the message to your mobile provider.
How number spoofing works: Why a genuine number on your screen does not prove who is calling.

Questions about SP Energy Networks’s numbers

What numbers can I call SP Energy Networks on?

SP Energy Networks publishes 10 numbers for the public to call. They include: 0800 092 9290 (Power cuts and emergencies, Central and Southern Scotland); 0800 001 5400 (Power cuts and emergencies, Cheshire, Merseyside, North Wales and North Shropshire); 0330 101 0444 (Customer Resolution team). Check the source page for each one before you call, as numbers and opening hours change.

Does SP Energy Networks publish a number on its own website that is not listed here? Suggest a number for SP Energy Networks.

Sources and checks

This page relies on:

Checked on 13 October 2026. Read how we build the directory. How we check our information. Spotted a mistake? Tell us and we will put it right.