Banks and building societies
Ulster Bank phone numbers
Edited by Richard BarkerChecked 13 October 2026
Ulster Bank publishes 17 numbers for you to call on its own website. We list each one with the page it is on (2 pages in all), a short quote from that page and the date we checked it.
Numbers to call Ulster Bank
What each line is for, as Ulster Bank describes it, with opening hours where it gives them.
- 0370 600 0459
You call them on this number
Lost or stolen debit and credit cards
Hours: 24 hours a day, 7 days a week
Source: “Lost or Stolen Debit Cards UK : 0370 600 0459” (opens in a new tab). Checked 13 October 2026.
- 0345 742 4365
You call them on this number
Fraud helpline, personal banking, loans and overdrafts
Hours: 24 hours a day, 7 days a week
Source: “Fraud Helpline UK: 0345 742 4365 (24 hours, 7 days a week)” (opens in a new tab). Checked 13 October 2026.
- 0800 161 5153
You call them on this number
Report fraud on a personal credit card
Hours: 24 hours a day, 7 days a week
Source: “Personal credit card 0800 161 5153” (opens in a new tab). Checked 13 October 2026.
- 0345 601 0120
You call them on this number
Child Trust Fund queries
Hours: Monday to Friday 8:30am to 5:30pm
Source: “Child Trust Fund Queries UK : 0345 601 0120” (opens in a new tab). Checked 13 October 2026.
- 0345 300 6086
You call them on this number
Mortgage queries
Hours: Monday to Friday 9am to 5pm
Source: “Here's how to get in touch. UK : 0345 300 6086” (opens in a new tab). Checked 13 October 2026.
- 0345 300 4642
You call them on this number
Classic and Student credit cards
Hours: 24 hours a day, 7 days a week
Source: “Classic & Student Credit Card (Available 24/7) UK : 0345 300 4642” (opens in a new tab). Checked 13 October 2026.
- 0345 300 4643
You call them on this number
Gold credit card
Hours: 24 hours a day, 7 days a week
Source: “Gold Card (Available 24/7) UK : 0345 300 4643” (opens in a new tab). Checked 13 October 2026.
- 0800 085 1714
You call them on this number
Structured deposits and over 50s life cover queries
Hours: Monday to Friday 9am to 5pm
Source: “Life Protector Queries UK: 0800 085 1714 (Mon - Fri 9am - 5pm)” (opens in a new tab). Checked 13 October 2026.
- 0345 877 6705
You call them on this number
Home insurance
Hours: Monday to Friday 8am to 9pm, Saturday 9am to 5pm, Sunday 10am to 5pm
Source: “Contact the Ulster Bank Home Insurance team on: UK: 0345 877 6705” (opens in a new tab). Checked 13 October 2026.
- 0370 600 0661
You call them on this number
Travel insurance and Ufirst Gold membership
Hours: Monday to Friday 8am to 8pm, Saturday 9am to 5pm
Source: “Travel Insurance UK : 0370 600 0661” (opens in a new tab). Checked 13 October 2026.
- 0800 046 6486
You call them on this number
Opening an account, and savings, current account and credit card enquiries
Hours: Monday to Friday 8:30am to 8pm
Source: “Talk to us about joining Ulster Bank UK: 0800 046 6486” (opens in a new tab). Checked 13 October 2026.
- 0345 900 3200
You call them on this number
Register for Anytime Banking
Hours: 24 hours a day, 7 days a week
Source: “Register for Anytime Banking UK : 0345 900 3200” (opens in a new tab). Checked 13 October 2026.
- 0345 366 7001
You call them on this number
Mobile banking help
Hours: Monday to Saturday 8am to 6pm
Source: “Mobile Banking UK : 0345 366 7001” (opens in a new tab). Checked 13 October 2026.
- 0800 051 0387
You call them on this number
Help with arrears on loans, cards and overdrafts (not mortgages)
Hours: Monday to Friday 8am to 8pm, Saturday 9am to 5pm
Source: “Non Mortgage Arrears UK: 0800 051 0387” (opens in a new tab). Checked 13 October 2026.
- 0800 056 2473
You call them on this number
Mortgage arrears
Source: “Mortgage Arrears UK: 0800 056 2473” (opens in a new tab). Checked 13 October 2026.
- 0345 607 2538
You call them on this number
Ufirst Private membership services
Hours: Monday to Friday 8am to 8pm, Saturday 9am to 5pm
Source: “Ufirst Private UK: 0345 607 2538” (opens in a new tab). Checked 13 October 2026.
- 0800 015 4422
You call them on this number
Textphone
Hours: 24 hours a day, 7 days a week
Source: “Textphone / Minicom numbers UK : 0800 015 4422” (opens in a new tab). Checked 13 October 2026.
What Ulster Bank says it will never ask for
- “We'll never ask for your full PIN, full password and card reader codes” (source (opens in a new tab))
How scams that copy banks and building societies work
UK Finance describes the usual pattern: a caller says they are from your bank or the police, tells you there has been fraud on your account, and asks you to move your money to a "safe account". The criminal controls that account.
Stop Scams UK runs 159, which puts you through to your bank and cannot be spoofed. Hang up and call 159 or the number on the back of your card.
This could still be a scam call
Criminals can make their number look like a genuine one (this is called spoofing). If someone calls from this number and asks for money, bank details, a code or passwords, hang up. Then call Ulster Bank back on the number on the back of your card, or call 159, which connects you to your bank.
Safe ways to check
- Call 159 (opens in a new tab): Stop Scams UK runs 159, which connects you to your bank. It cannot be spoofed.
- Ulster Bank's own contact page (opens in a new tab): Where this number is published.
- Report Fraud (opens in a new tab): Report fraud and cyber crime in England, Wales and Northern Ireland. In Scotland, call Police Scotland on 101.
- Forward scam texts to 7726 (opens in a new tab): It is free, and reports the message to your mobile provider.
- How number spoofing works: Why a genuine number on your screen does not prove who is calling.
Questions about Ulster Bank’s numbers
What numbers can I call Ulster Bank on?
Ulster Bank publishes 17 numbers for the public to call. They include: 0370 600 0459 (Lost or stolen debit and credit cards); 0345 742 4365 (Fraud helpline, personal banking, loans and overdrafts); 0800 161 5153 (Report fraud on a personal credit card). Check the source page for each one before you call, as numbers and opening hours change.
What does Ulster Bank say it will never ask for?
Ulster Bank's own website says: "We'll never ask for your full PIN, full password and card reader codes". If a caller asks for these things, hang up.
Does Ulster Bank publish a number on its own website that is not listed here? Suggest a number for Ulster Bank.
Sources and checks
This page relies on:
- Ulster Bank: ulsterbank.co.uk/help-and-support/contact-numbers.html
- Ulster Bank: ulsterbank.co.uk/fraud-and-security/reporting-fraud.html
Checked on 13 October 2026. Read how we build the directory. How we check our information. Spotted a mistake? Tell us and we will put it right.