Insurers and breakdown cover
M&G phone numbers

Edited by Richard BarkerChecked 13 October 2026
M&G publishes 4 numbers for you to call on its own website. We list each one with the page it is on (4 pages in all), a short quote from that page and the date we checked it.
Numbers to call M&G
What each line is for, as M&G describes it, with opening hours where it gives them.
- 0800 000 000
You call them on this number
General enquiries for M&G and Prudential customers
Source: “call us on 0800 000 000 (UK)” (opens in a new tab). Checked 13 October 2026.
- 0345 075 7576
You call them on this number
Flexible Lifetime Annuity customers
Source: “Please call us on 0345 075 7576.” (opens in a new tab). Checked 13 October 2026.
- 0345 640 0000
You call them on this number
Prudential With-Profits Annuity questions
Source: “call us on 0345 640 0000” (opens in a new tab). Checked 13 October 2026.
- 0800 434 6630
You call them on this number
M&G Advice (financial advice service)
Hours: Monday to Friday 9am to 5pm
Source: “please call us on 0800 434 6630 between 9:00 and 17:00” (opens in a new tab). Checked 13 October 2026.
How scams that copy insurers and breakdown cover work
Age UK describes calls about a car accident you have supposedly had, saying you may be entitled to compensation. If you have had an accident, it says to call your own insurer on the number on your policy.
This could still be a scam call
Criminals can make their number look like a genuine one (this is called spoofing). If someone calls from this number and asks for money, bank details, a code or passwords, hang up. Then call M&G back on a number you've found yourself, such as the one on their own website or on a letter or bill from them.
Safe ways to check
- M&G's own contact page (opens in a new tab): Where this number is published.
- Report Fraud (opens in a new tab): Report fraud and cyber crime in England, Wales and Northern Ireland. In Scotland, call Police Scotland on 101.
- Forward scam texts to 7726 (opens in a new tab): It is free, and reports the message to your mobile provider.
- How number spoofing works: Why a genuine number on your screen does not prove who is calling.
Questions about M&G’s numbers
What numbers can I call M&G on?
M&G publishes 4 numbers for the public to call. They include: 0800 000 000 (General enquiries for M&G and Prudential customers); 0345 075 7576 (Flexible Lifetime Annuity customers); 0345 640 0000 (Prudential With-Profits Annuity questions). Check the source page for each one before you call, as numbers and opening hours change.
Does M&G publish a number on its own website that is not listed here? Suggest a number for M&G.
Sources and checks
This page relies on:
- M&G: mandg.com/existing/care-and-support/contact-us/call-us
- M&G: mandg.com/existing/products/annuities
- M&G: mandg.com/existing/products/annuities/prudential-with-profits-annuity
- M&G: mandg.com/existing/products/pensions/view-pension-details
Checked on 13 October 2026. Read how we build the directory. How we check our information. Spotted a mistake? Tell us and we will put it right.