Regulators, ombudsmen and scam services
Consumer Council for Water (CCW) phone numbers

Edited by Richard BarkerChecked 14 October 2026
Consumer Council for Water (CCW) publishes 2 numbers for you to call on its own website. We list each one with the page it is on (1 page in all), a short quote from that page and the date we checked it.
Numbers to call Consumer Council for Water (CCW)
What each line is for, as Consumer Council for Water (CCW) describes it, with opening hours where it gives them.
- 0300 034 2222
You call them on this number
Water advice and support (England)
Hours: Monday to Friday 8.30am to 5pm
Source: “Monday to Friday on 0300 034 2222 (England)*” (opens in a new tab). Checked 14 October 2026.
- 0300 034 3333
You call them on this number
Water advice and support (Wales)
Hours: Monday to Friday 8.30am to 5pm
Source: “or 0300 034 3333 (Wales)*” (opens in a new tab). Checked 14 October 2026.
How scams that copy regulators, ombudsmen and scam services work
Ofgem warns that scammers pretend to be from Ofgem, and says it will never sell you energy, ask for your bank details or come to your home. The FCA says pension scams often start with attractive offers to transfer or release your pension.
Ofcom says scammers can fake the number that appears on your phone, which is called spoofing, and that they imitate UK numbers to look like a trusted person or organisation. Knowing details about you does not make a caller genuine.
This could still be a scam call
Criminals can make their number look like a genuine one (this is called spoofing). If someone calls from this number and asks for money, bank details, a code or passwords, hang up. Then call Consumer Council for Water (CCW) back on a number you've found yourself, such as the one on their own website or on a letter or bill from them.
Safe ways to check
- Consumer Council for Water (CCW)'s own contact page (opens in a new tab): Where this number is published.
- Report Fraud (opens in a new tab): Report fraud and cyber crime in England, Wales and Northern Ireland. In Scotland, call Police Scotland on 101.
- Forward scam texts to 7726 (opens in a new tab): It is free, and reports the message to your mobile provider.
- How number spoofing works: Why a genuine number on your screen does not prove who is calling.
Questions about Consumer Council for Water (CCW)’s numbers
What numbers can I call Consumer Council for Water (CCW) on?
Consumer Council for Water (CCW) publishes 2 numbers for the public to call. They are: 0300 034 2222 (Water advice and support (England)); 0300 034 3333 (Water advice and support (Wales)). Check the source page for each one before you call, as numbers and opening hours change.
Does Consumer Council for Water (CCW) publish a number on its own website that is not listed here? Suggest a number for Consumer Council for Water (CCW).
Sources and checks
This page relies on:
Checked on 14 October 2026. Read how we build the directory. How we check our information. Spotted a mistake? Tell us and we will put it right.