Water companies
Essex & Suffolk Water phone numbers
Edited by Richard BarkerChecked 14 October 2026
Essex & Suffolk Water publishes 4 numbers for you to call on its own website. We list each one with the page it is on (1 page in all), a short quote from that page and the date we checked it.
Numbers to call Essex & Suffolk Water
What each line is for, as Essex & Suffolk Water describes it, with opening hours where it gives them.
- 0345 782 0111
You call them on this number
Customer services
Hours: Monday to Friday 8am to 7pm
Source: “Call us on 0345 782 0111 We're available Monday to Friday” (opens in a new tab). Checked 14 October 2026.
- 0800 526 337
You call them on this number
Report a heavy leak or burst
Source: “If you've spotted a heavy leak or burst call us on 0800 526 337.” (opens in a new tab). Checked 14 October 2026.
- 0345 782 0999
You call them on this number
No water
Source: “If you have no water call us on 0345 782 0999.” (opens in a new tab). Checked 14 October 2026.
- 0800 032 3415
You call them on this number
Automated payment line (24 hours)
Source: “Call our automated 24 hour payment line on 0800 032 3415” (opens in a new tab). Checked 14 October 2026.
How scams that copy water companies work
UK Finance says criminals pose as organisations such as utility companies, claiming you must settle a fine, pay a bill or return a refund paid by mistake. Check your account through the water company’s own website or the number on your bill.
This could still be a scam call
Criminals can make their number look like a genuine one (this is called spoofing). If someone calls from this number and asks for money, bank details, a code or passwords, hang up. Then call Essex & Suffolk Water back on a number you've found yourself, such as the one on their own website or on a letter or bill from them.
Safe ways to check
- Essex & Suffolk Water's own contact page (opens in a new tab): Where this number is published.
- Report Fraud (opens in a new tab): Report fraud and cyber crime in England, Wales and Northern Ireland. In Scotland, call Police Scotland on 101.
- Forward scam texts to 7726 (opens in a new tab): It is free, and reports the message to your mobile provider.
- How number spoofing works: Why a genuine number on your screen does not prove who is calling.
Questions about Essex & Suffolk Water’s numbers
What numbers can I call Essex & Suffolk Water on?
Essex & Suffolk Water publishes 4 numbers for the public to call. They include: 0345 782 0111 (Customer services); 0800 526 337 (Report a heavy leak or burst); 0345 782 0999 (No water). Check the source page for each one before you call, as numbers and opening hours change.
Does Essex & Suffolk Water publish a number on its own website that is not listed here? Suggest a number for Essex & Suffolk Water.
Sources and checks
This page relies on:
Checked on 14 October 2026. Read how we build the directory. How we check our information. Spotted a mistake? Tell us and we will put it right.