Insurers and breakdown cover
Aviva phone numbers

Edited by Richard BarkerChecked 13 October 2026
Aviva publishes 10 numbers for you to call on its own website. We list each one with the page it is on (3 pages in all), a short quote from that page and the date we checked it.
Numbers to call Aviva
What each line is for, as Aviva describes it, with opening hours where it gives them.
- 0345 030 7077
You call them on this number
Aviva Signature car insurance customer service
Hours: Monday to Friday 8am to 6pm, Saturday 9am to 3pm, Sunday 10am to 2pm, bank holidays 10am to 4pm
Source: “Aviva Signature car insurance customer service 0345 030 7077” (opens in a new tab). Checked 13 October 2026.
- 0345 030 6941
You call them on this number
Aviva Signature van insurance customer service
Hours: Monday to Friday 8am to 6pm, Saturday 9am to 3pm, Sunday 10am to 2pm, bank holidays 10am to 4pm
Source: “Aviva Signature Van insurance customer service 0345 030 6941” (opens in a new tab). Checked 13 October 2026.
- 0345 030 6925
You call them on this number
Aviva Signature car and van insurance claims
Hours: 24 hours a day for new claims; Monday to Friday 9am to 5pm for existing claims
Source: “Aviva Signature car insurance claims 0345 030 6925” (opens in a new tab). Checked 13 October 2026.
- 0345 266 9381
You call them on this number
Aviva Signature car and van insurance quotes
Hours: Monday to Friday 8am to 6pm, Saturday 9am to 3pm, Sunday 10am to 2pm, bank holidays 10am to 4pm
Source: “Aviva Signature car insurance quotes 0345 266 9381” (opens in a new tab). Checked 13 October 2026.
- 0345 030 7078
You call them on this number
Aviva Signature home insurance customer service
Hours: Monday to Friday 8am to 6pm, Saturday 9am to 3pm, Sunday 10am to 2pm, bank holidays 10am to 4pm
Source: “Aviva Signature home insurance customer service (UK) 0345 030 7078” (opens in a new tab). Checked 13 October 2026.
- 0345 030 6945
You call them on this number
Aviva Signature home insurance claims
Hours: 24 hours a day for new claims; Monday to Friday 9am to 5pm for existing claims
Source: “Aviva Signature home insurance claims 0345 030 6945” (opens in a new tab). Checked 13 October 2026.
- 0345 300 3346
You call them on this number
Home emergency cover claims (optional add-on)
Hours: 24 hours a day
Source: “Home emergency cover claims 0345 300 3346” (opens in a new tab). Checked 13 October 2026.
- 0800 096 5850
You call them on this number
Legal services claims (optional home insurance add-on)
Source: “Legal services 0800 096 5850” (opens in a new tab). Checked 13 October 2026.
- 0345 266 9317
You call them on this number
Aviva Signature home insurance quotes
Hours: Monday to Friday 8am to 6pm, Saturday 9am to 3pm, Sunday 10am to 2pm, bank holidays 10am to 4pm
Source: “Aviva Signature home insurance customer service (UK) 0345 266 9317” (opens in a new tab). Checked 13 October 2026.
- 0345 268 2194
You call them on this number
Telling Aviva about a bereavement
Hours: Monday to Friday 9am to 5pm
Source: “Or call us Calling in the UK 0345 268 2194” (opens in a new tab). Checked 13 October 2026.
How scams that copy insurers and breakdown cover work
Age UK describes calls about a car accident you have supposedly had, saying you may be entitled to compensation. If you have had an accident, it says to call your own insurer on the number on your policy.
This could still be a scam call
Criminals can make their number look like a genuine one (this is called spoofing). If someone calls from this number and asks for money, bank details, a code or passwords, hang up. Then call Aviva back on a number you've found yourself, such as the one on their own website or on a letter or bill from them.
Safe ways to check
- Aviva's own contact page (opens in a new tab): Where this number is published.
- Report Fraud (opens in a new tab): Report fraud and cyber crime in England, Wales and Northern Ireland. In Scotland, call Police Scotland on 101.
- Forward scam texts to 7726 (opens in a new tab): It is free, and reports the message to your mobile provider.
- How number spoofing works: Why a genuine number on your screen does not prove who is calling.
Questions about Aviva’s numbers
What numbers can I call Aviva on?
Aviva publishes 10 numbers for the public to call. They include: 0345 030 7077 (Aviva Signature car insurance customer service); 0345 030 6941 (Aviva Signature van insurance customer service); 0345 030 6925 (Aviva Signature car and van insurance claims). Check the source page for each one before you call, as numbers and opening hours change.
Does Aviva publish a number on its own website that is not listed here? Suggest a number for Aviva.
Sources and checks
This page relies on:
- Aviva: aviva.co.uk/help-and-support/motor-insurance/aviva-signature/
- Aviva: aviva.co.uk/help-and-support/home-insurance/aviva-signature/
- Aviva: aviva.co.uk/help-and-support/contact-us/notify-us-of-a-bereavement/
Checked on 13 October 2026. Read how we build the directory. How we check our information. Spotted a mistake? Tell us and we will put it right.