Official numbers
Trains, buses, coaches and ferries: official phone numbers
Numbers that train, bus, coach and ferry operators and taxi apps publish on their own websites.
38 numbers from 27 organisations, checked 13 October 2026 to 14 October 2026.
Organisations
- Arriva
2 numbers
- Avanti West Coast
2 numbers
- Bolt
1 number
- c2c
1 number
- Caledonian Sleeper
2 numbers
- Chiltern Railways
1 number
- Eurostar
1 number
- First Bus
1 number
- Grand Central
2 numbers
- Great Northern
1 number
- GWR
3 numbers
- Hull Trains
2 numbers
- LNER
2 numbers
- Lumo
1 number
- Megabus
1 number
- Merseyrail
1 number
- National Express
1 number
- National Rail Enquiries
2 numbers
- P&O Ferries
1 number
- South Western Railway
2 numbers
- Southeastern
1 number
- Stagecoach
1 number
- Thameslink and Southern (Govia Thameslink Railway)
1 number
- TransPennine Express
1 number
- Transport for Wales
1 number
- Uber
2 numbers
- West Midlands Railway
1 number
How scams that copy trains, buses, coaches and ferries work
Be wary of calls about refunds, compensation or a problem with a ticket or booking that ask for card details or a payment. Check through the operator’s own website or app.
Ofcom says scammers can fake the number that appears on your phone, which is called spoofing, and that they imitate UK numbers to look like a trusted person or organisation. Knowing details about you does not make a caller genuine.
Sources and checks
This page relies on:
- arrivabus.co.uk/contact-us
- avantiwestcoast.co.uk/about-us/policies-and-procedures/complaint-handling-policy
- avantiwestcoast.co.uk/travel-information/plan-your-journey/assisted-travel
- bolt.eu/en/cities/london/
- c2c-online.co.uk/help-feedback/contact-us/
- sleeper.scot/contact-us/
- chilternrailways.co.uk/existing-customers
- eurostar.com/uk-en/contact-us/eurostar-contact-details
- firstbus.co.uk/help-support/contact-us
- grandcentralrail.com/contact-us
- greatnorthernrail.com/help-and-support/contact-us
- gwr.com/help-and-support/making-a-complaint
Checked on 13 October 2026 to 14 October 2026. Read how we build the directory. How we check our information. Spotted a mistake? Tell us and we will put it right.