Lenders and credit cards
Novuna phone numbers
Edited by Richard BarkerChecked 13 October 2026
Novuna publishes 7 numbers for you to call on its own website. We list each one with the page it is on (1 page in all), a short quote from that page and the date we checked it.
Numbers to call Novuna
What each line is for, as Novuna describes it, with opening hours where it gives them.
- 0344 375 5500
You call them on this number
Customer helpline for retail finance and personal loans
Source: “call our Customer Helpline: 0344 375 5500” (opens in a new tab). Checked 13 October 2026.
- 0344 375 5488
You call them on this number
Collections team
Source: “Our Collections team can be contacted on 0344 375 5488” (opens in a new tab). Checked 13 October 2026.
- 0344 375 5515
You call them on this number
Retail helpline for retail partners
Source: “please call our Retail Helpline: 0344 375 5515 (Option 4)” (opens in a new tab). Checked 13 October 2026.
- 0344 463 2900
You call them on this number
Novuna Vehicle Solutions customer helpline
Hours: Monday to Friday 8:30am to 5:30pm
Source: “please call us on 0344 463 2900 (Monday to Friday - 08:30 -17:30)” (opens in a new tab). Checked 13 October 2026.
- 0343 351 9151
You call them on this number
Novuna Business Finance, new asset finance enquiries
Source: “Are you looking to finance an asset? Phone: 03433 519 151” (opens in a new tab). Checked 13 October 2026.
- 0343 351 9322
You call them on this number
Novuna Business Finance, existing agreements
Source: “existing Business Finance agreement? Phone: 03433 519 322” (opens in a new tab). Checked 13 October 2026.
- 01952 213300
You call them on this number
Novuna Business Cash Flow client helpline
Source: “please call us on 01952 213300” (opens in a new tab). Checked 13 October 2026.
How scams that copy lenders and credit cards work
Lenders and card companies are copied in the same way as banks. UK Finance says callers claim there has been fraud on your account and ask you to move money to a "safe account" that the criminal controls.
Call the lender back on the number on your card, statement or its own website, or call 159 if your bank or card provider is part of it.
This could still be a scam call
Criminals can make their number look like a genuine one (this is called spoofing). If someone calls from this number and asks for money, bank details, a code or passwords, hang up. Then call Novuna back on the number on the back of your card, or call 159, which connects you to your bank.
Safe ways to check
- Call 159 (opens in a new tab): Stop Scams UK runs 159, which connects you to your bank. It cannot be spoofed.
- Novuna's own contact page (opens in a new tab): Where this number is published.
- Report Fraud (opens in a new tab): Report fraud and cyber crime in England, Wales and Northern Ireland. In Scotland, call Police Scotland on 101.
- Forward scam texts to 7726 (opens in a new tab): It is free, and reports the message to your mobile provider.
- How number spoofing works: Why a genuine number on your screen does not prove who is calling.
Questions about Novuna’s numbers
What numbers can I call Novuna on?
Novuna publishes 7 numbers for the public to call. They include: 0344 375 5500 (Customer helpline for retail finance and personal loans); 0344 375 5488 (Collections team); 0344 375 5515 (Retail helpline for retail partners). Check the source page for each one before you call, as numbers and opening hours change.
Does Novuna publish a number on its own website that is not listed here? Suggest a number for Novuna.
Sources and checks
This page relies on:
Checked on 13 October 2026. Read how we build the directory. How we check our information. Spotted a mistake? Tell us and we will put it right.