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Government and public services

Capita (PIP and health assessments) phone numbers

Edited by Richard BarkerChecked 14 October 2026

Capita (PIP and health assessments) publishes 4 numbers for you to call on its own website. We list each one with the page it is on (2 pages in all), a short quote from that page and the date we checked it.

Contact Capita (PIP and health assessments) on its own website (opens in a new tab)How to check a call

Numbers to call Capita (PIP and health assessments)

What each line is for, as Capita (PIP and health assessments) describes it, with opening hours where it gives them.

What Capita (PIP and health assessments) says it will never ask for

How scams that copy government and public services work

HMRC lists the versions it sees most: an automated call saying HMRC is filing a lawsuit against you and asking you to press 1, calls about "National Insurance number fraud", and calls or texts offering a tax refund in return for bank or card details.

UK Visas and Immigration says criminals call people, often students, about a "serious problem" with their visa and demand money quickly by money transfer.

This could still be a scam call

Criminals can make their number look like a genuine one (this is called spoofing). If someone calls from this number and asks for money, bank details, a code or passwords, hang up. Then call Capita (PIP and health assessments) back on a number you've found yourself, such as the one on their own website or on a letter or bill from them.

Safe ways to check

Questions about Capita (PIP and health assessments)’s numbers

What numbers can I call Capita (PIP and health assessments) on?

Capita (PIP and health assessments) publishes 4 numbers for the public to call. They include: 0800 072 0211 (PIP assessment enquiries for DWP (England and Wales)); 0800 072 0221 (PIP assessment enquiries for DWP (Welsh language)); 0800 072 0222 (Work Capability Assessment enquiries (Universal Credit and ESA) and help with the WCA50 form). Check the source page for each one before you call, as numbers and opening hours change.

What does Capita (PIP and health assessments) say it will never ask for?

Capita (PIP and health assessments)'s own website says: "Capita and DWP will never ask you to send any usernames, passwords". If a caller asks for these things, hang up.

Does Capita (PIP and health assessments) publish a number on its own website that is not listed here? Suggest a number for Capita (PIP and health assessments).

Sources and checks

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Checked on 14 October 2026. Read how we build the directory. How we check our information. Spotted a mistake? Tell us and we will put it right.