Banks and building societies
TSB phone numbers
Edited by Richard BarkerChecked 13 October 2026
TSB publishes 26 numbers for you to call on its own website. We list each one with the page it is on (1 page in all), a short quote from that page and the date we checked it.
Numbers to call TSB
What each line is for, as TSB describes it, with opening hours where it gives them.
- 0345 975 8758
You call them on this number
General number
Hours: 8am to 8pm, every day
Source: “Call us on our general number 03459 758 758” (opens in a new tab). Checked 13 October 2026.
- 020 3284 1575
You call them on this number
General number for calls from outside the UK
Hours: 8am to 8pm, every day
Source: “Outside the UK? It's +44 203 284 1575” (opens in a new tab). Checked 13 October 2026.
- 0345 835 3844
You call them on this number
Internet Banking team
Hours: Every day, 8am to 8pm
Source: “Call our Internet Banking team on: 0345 835 3844 (UK)” (opens in a new tab). Checked 13 October 2026.
- 020 3284 1577
You call them on this number
Internet Banking team, calls from outside the UK
Hours: Every day, 8am to 8pm
Source: “Outside the UK? It's +44 203 284 1577” (opens in a new tab). Checked 13 October 2026.
- 0800 015 0030
You call them on this number
Report a lost or stolen card
Hours: 24 hours a day, 7 days a week
Source: “0800 015 0030 (UK) Outside the UK? It's +44 2074 812567” (opens in a new tab). Checked 13 October 2026.
- 020 7481 2567
You call them on this number
Report a lost or stolen card from outside the UK
Hours: 24 hours a day, 7 days a week
Source: “Outside the UK? It's +44 2074 812567” (opens in a new tab). Checked 13 October 2026.
- 0345 835 3846
You call them on this number
Queries about existing credit cards
Hours: Every day, 8am to 8pm
Source: “Queries about existing credit cards 0345 835 3846 (UK)” (opens in a new tab). Checked 13 October 2026.
- 020 3284 1581
You call them on this number
Credit card queries from outside the UK
Hours: Every day, 8am to 8pm
Source: “0345 835 3846 (UK) Outside the UK? +44 203 284 1581” (opens in a new tab). Checked 13 October 2026.
- 0345 835 3380
You call them on this number
Queries about an existing mortgage
Hours: Monday to Friday 8:30am to 7pm
Source: “0345 835 3380 (UK) Outside the UK? It's +44 1452 890 225” (opens in a new tab). Checked 13 October 2026.
- 01452 890225
You call them on this number
Mortgage queries from outside the UK
Source: “0345 835 3380 (UK) Outside the UK? It's +44 1452 890 225” (opens in a new tab). Checked 13 October 2026.
- 0800 056 1088
You call them on this number
Queries about a new mortgage
Hours: Monday to Friday 8:30am to 6pm
Source: “0800 056 1088 (UK) Outside the UK? It's +44 1452 890 225” (opens in a new tab). Checked 13 October 2026.
- 0800 111 4166
You call them on this number
Queries about existing personal loans
Hours: Monday to Friday 8am to 6pm
Source: “Queries about existing loans 0800 111 4166” (opens in a new tab). Checked 13 October 2026.
- 0345 835 3861
You call them on this number
Queries about a new loan
Hours: Monday to Friday 8am to 6pm
Source: “Queries about a new loan 0345 835 3861” (opens in a new tab). Checked 13 October 2026.
- 0345 030 8778
You call them on this number
Pick & Protect Home Insurance renewals, amendments or cancellations
Hours: Monday to Friday 8am to 8pm, Saturday 8am to 6pm, Sundays and bank holidays 10am to 4pm
Source: “Renewals, Amendments or Cancellations 0345 030 8778” (opens in a new tab). Checked 13 October 2026.
- 0345 030 8815
You call them on this number
Pick & Protect Home Insurance sales and service complaints
Hours: Monday to Friday 8am to 8pm, Saturday 8am to 6pm, Sundays and bank holidays 10am to 4pm
Source: “Sales and Service Complaints 0345 030 8815” (opens in a new tab). Checked 13 October 2026.
- 0345 030 8782
You call them on this number
Pick & Protect Home Insurance claims
Hours: 24 hours a day, 7 days a week
Source: “Claims or Claims Complaints 0345 030 8782 Line is open 24/7” (opens in a new tab). Checked 13 October 2026.
- 0345 030 7622
You call them on this number
Essential and Enhanced Home Insurance new policies, renewals and changes
Hours: Monday to Friday 8am to 8pm, Saturday 8am to 6pm, Sundays and bank holidays 10am to 4pm
Source: “New Policies, Renewals, Amendments or Cancellations 0345 030 7622” (opens in a new tab). Checked 13 October 2026.
- 0800 210 0030
You call them on this number
Essential and Enhanced Home Insurance sales and service complaints
Source: “Essential and Enhanced cover - 0800 210 0030” (opens in a new tab). Checked 13 October 2026.
- 0345 030 8840
You call them on this number
Home emergency cover
Source: “Home Emergency Cover - 0345 030 8840” (opens in a new tab). Checked 13 October 2026.
- 0345 030 7654
You call them on this number
Essential and Enhanced Home Insurance claims
Hours: 24 hours a day, 7 days a week
Source: “Essential and Enhanced cover - 0345 030 7654” (opens in a new tab). Checked 13 October 2026.
- 0345 030 8839
You call them on this number
Home insurance legal services cover
Hours: 24 hours a day, 7 days a week
Source: “Legal Services cover - 0345 030 8839” (opens in a new tab). Checked 13 October 2026.
- 0345 835 3835
You call them on this number
Travel insurance for Silver Account customers
Hours: 24 hours a day, 7 days a week
Source: “For your Silver Account 0345 835 3835” (opens in a new tab). Checked 13 October 2026.
- 0345 835 3834
You call them on this number
Travel insurance for Gold Account customers
Hours: 24 hours a day, 7 days a week
Source: “For your Gold Account 0345 835 3834” (opens in a new tab). Checked 13 October 2026.
- 0345 835 3833
You call them on this number
Travel insurance for Platinum Account customers
Hours: 24 hours a day, 7 days a week
Source: “For your Platinum Account 0345 835 3833” (opens in a new tab). Checked 13 October 2026.
- 0345 975 8000
You call them on this number
Travel insurance for Premier Account customers
Hours: 24 hours a day, 7 days a week
Source: “For your Premier Account 0345 975 8000” (opens in a new tab). Checked 13 October 2026.
- 0345 835 7834
You call them on this number
Bereavement support
Source: “please call on 0345 835 7834” (opens in a new tab). Checked 13 October 2026.
What TSB says it will never ask for
- “We will never contact you asking for your login details” (source (opens in a new tab))
How scams that copy banks and building societies work
UK Finance describes the usual pattern: a caller says they are from your bank or the police, tells you there has been fraud on your account, and asks you to move your money to a "safe account". The criminal controls that account.
Stop Scams UK runs 159, which puts you through to your bank and cannot be spoofed. Hang up and call 159 or the number on the back of your card.
This could still be a scam call
Criminals can make their number look like a genuine one (this is called spoofing). If someone calls from this number and asks for money, bank details, a code or passwords, hang up. Then call TSB back on the number on the back of your card, or call 159, which connects you to your bank.
Safe ways to check
- Call 159 (opens in a new tab): Stop Scams UK runs 159, which connects you to your bank. It cannot be spoofed.
- TSB's own contact page (opens in a new tab): Where this number is published.
- Report Fraud (opens in a new tab): Report fraud and cyber crime in England, Wales and Northern Ireland. In Scotland, call Police Scotland on 101.
- Forward scam texts to 7726 (opens in a new tab): It is free, and reports the message to your mobile provider.
- How number spoofing works: Why a genuine number on your screen does not prove who is calling.
Questions about TSB’s numbers
What numbers can I call TSB on?
TSB publishes 26 numbers for the public to call. They include: 0345 975 8758 (General number); 020 3284 1575 (General number for calls from outside the UK); 0345 835 3844 (Internet Banking team). Check the source page for each one before you call, as numbers and opening hours change.
What does TSB say it will never ask for?
TSB's own website says: "We will never contact you asking for your login details". If a caller asks for these things, hang up.
Does TSB publish a number on its own website that is not listed here? Suggest a number for TSB.
Sources and checks
This page relies on:
Checked on 13 October 2026. Read how we build the directory. How we check our information. Spotted a mistake? Tell us and we will put it right.