Debt collection agencies
Lowell phone numbers
Edited by Richard BarkerChecked 13 October 2026
Lowell publishes 2 numbers for you to call on its own website. We list each one with the page it is on (2 pages in all), a short quote from that page and the date we checked it.
Its published lines cover: Customer phone line for Lowell accounts; Number Lowell says to call back on if unsure a call is from Lowell.
Opening hours are shown where Lowell gives them on the same page.
We checked these pages on 13 October 2026.
Numbers to call Lowell
What each line is for, as Lowell describes it, with opening hours where it gives them.
- 0333 556 5552
You call them on this number
Customer phone line for Lowell accounts
Hours: 9am-6:30pm Monday to Friday
Source: “We're closed Sundays and Bank Holidays. 0333 5565 552” (opens in a new tab). Checked 13 October 2026.
- 0333 556 5550
You call them on this number
Number Lowell says to call back on if unsure a call is from Lowell
Source: “up and call us back on 0333 556 5550” (opens in a new tab). Checked 13 October 2026.
What Lowell says it will never ask for
- “would never ask you to make a bank transfer over the phone” (source (opens in a new tab))
How scams that copy debt collection agencies work
A call about a debt you do not recognise can be a scam, and a genuine collector can be copied. Do not pay by bank transfer to someone who called you. Contact the firm on a number from its own website, or from a letter you can check against that website.
Ofcom says scammers can fake the number that appears on your phone, which is called spoofing, and that they imitate UK numbers to look like a trusted person or organisation. Knowing details about you does not make a caller genuine.
This could still be a scam call
Criminals can make their number look like a genuine one (this is called spoofing). If someone calls from this number and asks for money, bank details, a code or passwords, hang up. Then call Lowell back on a number you've found yourself, such as the one on their own website or on a letter or bill from them.
Safe ways to check
- Lowell's own contact page (opens in a new tab): Where this number is published.
- Report Fraud (opens in a new tab): Report fraud and cyber crime in England, Wales and Northern Ireland. In Scotland, call Police Scotland on 101.
- Forward scam texts to 7726 (opens in a new tab): It is free, and reports the message to your mobile provider.
- How number spoofing works: Why a genuine number on your screen does not prove who is calling.
Questions about Lowell’s numbers
What numbers can I call Lowell on?
Lowell publishes 2 numbers for the public to call. They are: 0333 556 5552 (Customer phone line for Lowell accounts); 0333 556 5550 (Number Lowell says to call back on if unsure a call is from Lowell). Check the source page for each one before you call, as numbers and opening hours change.
What does Lowell say it will never ask for?
Lowell's own website says: "would never ask you to make a bank transfer over the phone". If a caller asks for these things, hang up.
Does Lowell publish a number on its own website that is not listed here? Suggest a number for Lowell.
Sources and checks
This page relies on:
Checked on 13 October 2026. Read how we build the directory. How we check our information. Spotted a mistake? Tell us and we will put it right.