Debt collection agencies
CCS Collect phone numbers
Edited by Richard BarkerChecked 14 October 2026
CCS Collect publishes 1 number for you to call on its own website. We list each one with the page it is on (1 page in all), a short quote from that page and the date we checked it.
Numbers to call CCS Collect
What each line is for, as CCS Collect describes it, with opening hours where it gives them.
- 020 8665 4929
You call them on this number
Account queries and payments
Hours: Monday to Thursday 8:30am to 7pm, Friday 8:30am to 6:30pm
Source: “For all account queries and payments Telephone: 020 8665 4929” (opens in a new tab). Checked 14 October 2026.
How scams that copy debt collection agencies work
A call about a debt you do not recognise can be a scam, and a genuine collector can be copied. Do not pay by bank transfer to someone who called you. Contact the firm on a number from its own website, or from a letter you can check against that website.
Ofcom says scammers can fake the number that appears on your phone, which is called spoofing, and that they imitate UK numbers to look like a trusted person or organisation. Knowing details about you does not make a caller genuine.
This could still be a scam call
Criminals can make their number look like a genuine one (this is called spoofing). If someone calls from this number and asks for money, bank details, a code or passwords, hang up. Then call CCS Collect back on a number you've found yourself, such as the one on their own website or on a letter or bill from them.
Safe ways to check
- CCS Collect's own contact page (opens in a new tab): Where this number is published.
- Report Fraud (opens in a new tab): Report fraud and cyber crime in England, Wales and Northern Ireland. In Scotland, call Police Scotland on 101.
- Forward scam texts to 7726 (opens in a new tab): It is free, and reports the message to your mobile provider.
- How number spoofing works: Why a genuine number on your screen does not prove who is calling.
Questions about CCS Collect’s numbers
What numbers can I call CCS Collect on?
CCS Collect publishes 1 number for the public to call. They are: 020 8665 4929 (Account queries and payments). Check the source page for each one before you call, as numbers and opening hours change.
Does CCS Collect publish a number on its own website that is not listed here? Suggest a number for CCS Collect.
Sources and checks
This page relies on:
Checked on 14 October 2026. Read how we build the directory. How we check our information. Spotted a mistake? Tell us and we will put it right.