Official numbers
Banks and building societies: official phone numbers
The phone numbers banks and building societies publish on their own websites, including the numbers some say they call from. Use these to check a number, then call back on the number on your card or call 159.
368 numbers from 89 organisations, checked 13 October 2026 to 14 October 2026.
Organisations
- AIB (UK)
1 number
- AJ Bell
1 number
- Aldermore
1 number
- Atom bank
1 number
- Bank of Ireland UK
13 numbers
- Bank of Scotland
13 numbers
- Barclaycard
14 numbers
- Barclays
7 numbers
- Bath Building Society
1 number
- Bestinvest
1 number
- Beverley Building Society
1 number
- Buckinghamshire Building Society
1 number
- Cambridge Building Society
1 number
- Charles Stanley
3 numbers
- Chase UK
2 numbers
- Chetwood Bank
1 number
- Chorley Building Society
3 numbers
- Co-operative Bank
4 numbers
- Coventry Building Society
2 numbers
- Cumberland Building Society
1 number
- Curve
1 number
- Cynergy Bank
3 numbers, including 2 it says it calls from
- Danske Bank
6 numbers
- Darlington Building Society
1 number
- Dudley Building Society
1 number
- Earl Shilton Building Society
1 number
- Ecology Building Society
1 number
- Family Building Society
2 numbers
- Fidelity International
1 number
- first direct
7 numbers
- Furness Building Society
1 number
- Halifax
16 numbers
- Hanley Economic Building Society
1 number
- Harpenden Building Society
1 number
- Hinckley & Rugby Building Society
1 number
- HSBC UK
3 numbers
- Ikano Bank
3 numbers
- Interactive Investor
1 number
- Kroo
2 numbers
- Leeds Building Society
1 number
- Leek Building Society
1 number
- Lloyds Bank
19 numbers
- M&S Bank
12 numbers
- Manchester Building Society
1 number
- Mansfield Building Society
2 numbers
- Market Harborough Building Society
1 number
- Marsden Building Society
2 numbers
- MBNA
6 numbers
- Melton Building Society
1 number
- Metro Bank
15 numbers
- Moneyfarm
1 number
- Monmouthshire Building Society
1 number
- Monzo
2 numbers
- Nationwide Building Society
6 numbers
- NatWest
9 numbers
- Newbury Building Society
1 number
- Newcastle Building Society
2 numbers
- Nottingham Building Society
2 numbers
- NS&I
2 numbers
- Nutmeg (J.P. Morgan Personal Investing)
1 number
- OakNorth
1 number
- Penrith Building Society
1 number
- Principality Building Society
4 numbers
- Progressive Building Society
1 number
- Quilter
1 number
- Royal Bank of Scotland
9 numbers
- Saffron Building Society
1 number
- Sainsbury's Bank (Sainsbury's Money)
3 numbers
- Santander UK
6 numbers
- Scottish Building Society
2 numbers, including 1 it says it calls from
- Secure Trust Bank
2 numbers
- Shawbrook Bank
1 number
- Skipton Building Society
13 numbers
- Stafford Railway Building Society
1 number
- Starling Bank
1 number
- Swansea Building Society
1 number
- Tandem Bank
2 numbers
- Teachers Building Society
1 number
- Tesco Bank
8 numbers
- Tipton & Coseley Building Society
1 number
- TSB
26 numbers
- Ulster Bank
17 numbers
- Vanguard UK (Vanguard Investor)
1 number
- Vernon Building Society
1 number
- Virgin Money
39 numbers
- Wealthify
1 number
- West Brom Building Society
1 number
- Yorkshire Building Society
8 numbers
- Zopa
1 number
Numbers they say they call from
Each organisation lists these on its own website. A caller can still fake one.
- 020 3901 7531
They may call you from this number
Cynergy Bank
Customer services call back
Source: “their call will come from one of these phone numbers: +44 20 3901 7531” (opens in a new tab). Checked 14 October 2026.
- 020 3892 4149
They may call you from this number
Cynergy Bank
Customer services call back
Source: “+44 20 3901 7531 or +44 20 3892 4149.” (opens in a new tab). Checked 14 October 2026.
- 0131 314 2298
They may call you from this number
Scottish Building Society
Number shown when the society calls you
Source: “If we call you, the number displayed on your phone will be” (opens in a new tab). Checked 14 October 2026.
How scams that copy banks and building societies work
UK Finance describes the usual pattern: a caller says they are from your bank or the police, tells you there has been fraud on your account, and asks you to move your money to a "safe account". The criminal controls that account.
Stop Scams UK runs 159, which puts you through to your bank and cannot be spoofed. Hang up and call 159 or the number on the back of your card.
No public phone number
Plum
Plum says it offers support by in-app chat and email, not by phone..
Source: “Plum does not currently provide phone support” (opens in a new tab). Checked 14 October 2026.
Freetrade
Freetrade says it offers support by email and in-app chat, not by phone..
Source: “We do not offer customer support over the telephone.” (opens in a new tab). Checked 14 October 2026.
Sources and checks
This page relies on:
- aibgb.co.uk/security-centre/contact-us
- ajbell.co.uk/contact-us
- aldermore.co.uk/contact-us/savings-contact-information
- atombank.co.uk/contact
- bankofireland.com/help-centre/contact-us/
- bankofirelanduk.com/help-and-support/contact-us/bank-of-ireland-uk/
- bankofirelanduk.com/help-and-support/contact-us/bank-of-ireland-uk-great-britain/
- bankofscotland.co.uk/helpcentre/call-us.html
- barclaycard.co.uk/personal/contact-us
- barclays.co.uk/help/cards/debit-card/lost-stolen-damaged/
- barclays.co.uk/help/contact-us/online-banking/
- barclays.co.uk/help/contact-us/estates-and-bereavement/
Checked on 13 October 2026 to 14 October 2026. Read how we build the directory. How we check our information. Spotted a mistake? Tell us and we will put it right.