Banks and building societies

NatWest phone numbers

Edited by Richard BarkerChecked 13 October 2026

NatWest publishes 9 numbers for you to call on its own website. We list each one with the page it is on (2 pages in all), a short quote from that page and the date we checked it.

Its published lines cover: Report fraud on a personal account (24 hours); also listed as the number to call back if NatWest has asked you to contact it; General credit card queries; Credit card applications; Lost or stolen cards and cheque books; and 5 more.

We checked these pages on 13 October 2026.

Contact NatWest How to check a call

Numbers to call NatWest

What each line is for, as NatWest describes it, with opening hours where it gives them.

0345 788 8444
You call them on this number
Report fraud on a personal account (24 hours); also listed as the number to call back if NatWest has asked you to contact it
Source: “call, please contact us immediately on 03457 888 444” (opens in a new tab). Checked 13 October 2026.
0370 333 9091
You call them on this number
General credit card queries
Source: “queries General Credit Card queries UK: 0370 333 9091” (opens in a new tab). Checked 13 October 2026.
0370 333 9092
You call them on this number
Credit card applications
Source: “Credit Card applications UK: 0370 333 9092” (opens in a new tab). Checked 13 October 2026.
0370 600 0459
You call them on this number
Lost or stolen cards and cheque books
Source: “stolen cards and cheque books UK: 0370 600 0459” (opens in a new tab). Checked 13 October 2026.
0345 711 4477
You call them on this number
Business account fraud
Source: “Business accounts Business account fraud UK: 0345 711 4477” (opens in a new tab). Checked 13 October 2026.
0800 161 5153
You call them on this number
Credit card fraud
Source: “credit cards Credit Card fraud UK: 0800 161 5153” (opens in a new tab). Checked 13 October 2026.
0800 096 9527
You call them on this number
Mortgages
Source: “Call us on 0800 096 9527” (opens in a new tab). Checked 13 October 2026.
0345 246 0449
You call them on this number
NatWest Home Insurance
Source: “your home insurance NatWest Home Insurance: 0345 246 0449” (opens in a new tab). Checked 13 October 2026.
0333 202 3330
You call them on this number
Premier banking manager
Source: “Premier banking manager UK: 0333 202 3330” (opens in a new tab). Checked 13 October 2026.

What NatWest says it will never ask for

“never ask for your full PIN, full password and card reader codes” (source (opens in a new tab))

How scams that copy banks and building societies work

UK Finance describes the usual pattern: a caller says they are from your bank or the police, tells you there has been fraud on your account, and asks you to move your money to a "safe account". The criminal controls that account.

Stop Scams UK runs 159, which puts you through to your bank and cannot be spoofed. Hang up and call 159 or the number on the back of your card.

This could still be a scam call

Criminals can make their number look like a genuine one (this is called spoofing). If someone calls from this number and asks for money, bank details, a code or passwords, hang up. Then call NatWest back on the number on the back of your card, or call 159, which connects you to your bank.

Safe ways to check

Call 159 (opens in a new tab): Stop Scams UK runs 159, which connects you to your bank. It cannot be spoofed.
NatWest's own contact page (opens in a new tab): Where this number is published.
Report Fraud (opens in a new tab): Report fraud and cyber crime in England, Wales and Northern Ireland. In Scotland, call Police Scotland on 101.
Forward scam texts to 7726 (opens in a new tab): It is free, and reports the message to your mobile provider.
How number spoofing works: Why a genuine number on your screen does not prove who is calling.

Questions about NatWest’s numbers

What numbers can I call NatWest on?

NatWest publishes 9 numbers for the public to call. They include: 0345 788 8444 (Report fraud on a personal account (24 hours); also listed as the number to call back if NatWest has asked you to contact it); 0370 333 9091 (General credit card queries); 0370 333 9092 (Credit card applications). Check the source page for each one before you call, as numbers and opening hours change.

What does NatWest say it will never ask for?

NatWest's own website says: "never ask for your full PIN, full password and card reader codes". If a caller asks for these things, hang up.

Does NatWest publish a number on its own website that is not listed here? Suggest a number for NatWest.

Sources and checks

This page relies on:

Checked on 13 October 2026. Read how we build the directory. How we check our information. Spotted a mistake? Tell us and we will put it right.